Patient Service Specialist Jobs at Emory Healthcare with Visa Sponsorship
Patient Service Specialist roles at Emory Healthcare sit at the front lines of patient care coordination across one of the largest academic health systems in the Southeast. Emory has an established track record of sponsoring international candidates across multiple visa categories for clinical support functions.
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Shift: 7:30a-4:00p
Description:
JOB DESCRIPTION: Identifies, analyzes and resolves problems identified within the Radiology reading rooms. Ensures that all patient images and information associated with each patient are available for each physician to review. Ensures that studies are readily available on PACS for physicians. Burns images to CD, or registers patients in imaging sharing software. Manages consultation requests from clinicians. Utilize application in order to provide requesting physicians with a preliminary report and associate and correct reports on patients. Verifies patient procedures are completed in the Radiology Information System. Check exam status to ensure final report. Merge patient data in regards to duplicate patients. Verify patient schedules and track patients. Assist technologists with data management regarding accession numbers on patients. Gathers data for patients done outside of Emory Healthcare. Coordinates workflow and image transfers with other facilities. Merge duplicate x-ray and medical record numbers. Assists physicians in providing image interpretation and documentation of studies. Evaluates This individual assists in contacting requesting physicians, obtaining information from Powerchart, utilizing PACS for prior studies, checking the RIS for prior reports, and also insuring report documentation for patients. Assists with med school lectures by finding articles on the internet for physicians. Prints out reports for physicians for conference. Coordinates equipment service needs utilizing 8-help, and assists with training of residents on new equipment and applications. Ensures these activities do not disrupt patient services. Works with IS to ensure data systems and programs adequately support QA activities. Ensures technology provides optimal diagnostic information and throughput. Daily equipment check and maintenance of Powerscribe workstation. Place reports in a batch queue for dictation and correct status on error log reports. Regularly meets with and communicates operational changes to physicians to ensure they are aware of information that may affect their workflow. Seeks input and recommendations from physicians on ways to improve operations. Oversees pilots and new workflow implementation that affects physician workflow. Assist in Downtime Processes. Operates ACR database and payment process for quality oversite. Ensures physicians are appropriately registered in database and associated systems. Process weekly Imaging Workflow Specialist Phone Queue Report, Process Complete Not Final Reports, Monitor Accuracy of Qgenda. Oversees and coordinates radiology quality assurance activities governed by the ACR, by establishing quality measures and standards, monitoring departmental performance in relation to established standards, and ensuring all physicians are reminded of compliance. Attends quality-related conferences. Acts as a super user on all applicable systems, software and workflows. Orients new employees to the department. Trains other imaging workflow specialists, technologists, clinicians and radiologists as appropriate on applications and workflows. Assists in creating documentation around proper application use and workflows to be distributed to appropriate teams. Assist in performing annual competencies for Imaging Workflow Specialist. Serve as secondary coverage to primary Imaging Workflow Specialist Works with leadership to develop a program of professional improvement. Takes classes through the HLC to Directs record-keeping activities by interpreting applicable regulations and establishing filing and auditing procedures to ensure files contain complete and accurate documentation. Remains knowledgeable in regards to HIPAA and departmental policies, also ensures compliance with requirements by reviewing all relevant documents and informing physicians of changes on departmental services or programs. Maintains inventory within the department to ensure that supplies are available when needed and that limited resources are used appropriately and efficiently. Develops implements and evaluates cost containment programs of consumable supplies and equipment on an ongoing basis. Assists in design and re-modeling projects related to their reading room(s). Communicates potential issues and opportunities to management, and assists in developing solutions. Collaborates with appropriate staff to assess information system needs and to facilitate the development of an electronic medical record. Maintains knowledge of OSHA and Joint Commission regulations and reports potential issues to management.
MINIMUM QUALIFICATIONS: High School diploma or equivalent. Five years of experience in radiology department or related healthcare experience. Knowledge of radiology department workflow and various imaging modalities preferred. Familiarity with specific radiology information applications required. Basic computer knowledge e.g. the ability to use a keyboard, mouse, and video display terminal to receive, retrieve and/or audit information and data. Good written/oral and analytical skills required.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details:
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
Overview:
Shift: 7:30a-4:00p
Description:
JOB DESCRIPTION: Identifies, analyzes and resolves problems identified within the Radiology reading rooms. Ensures that all patient images and information associated with each patient are available for each physician to review. Ensures that studies are readily available on PACS for physicians. Burns images to CD, or registers patients in imaging sharing software. Manages consultation requests from clinicians. Utilize application in order to provide requesting physicians with a preliminary report and associate and correct reports on patients. Verifies patient procedures are completed in the Radiology Information System. Check exam status to ensure final report. Merge patient data in regards to duplicate patients. Verify patient schedules and track patients. Assist technologists with data management regarding accession numbers on patients. Gathers data for patients done outside of Emory Healthcare. Coordinates workflow and image transfers with other facilities. Merge duplicate x-ray and medical record numbers. Assists physicians in providing image interpretation and documentation of studies. Evaluates This individual assists in contacting requesting physicians, obtaining information from Powerchart, utilizing PACS for prior studies, checking the RIS for prior reports, and also insuring report documentation for patients. Assists with med school lectures by finding articles on the internet for physicians. Prints out reports for physicians for conference. Coordinates equipment service needs utilizing 8-help, and assists with training of residents on new equipment and applications. Ensures these activities do not disrupt patient services. Works with IS to ensure data systems and programs adequately support QA activities. Ensures technology provides optimal diagnostic information and throughput. Daily equipment check and maintenance of Powerscribe workstation. Place reports in a batch queue for dictation and correct status on error log reports. Regularly meets with and communicates operational changes to physicians to ensure they are aware of information that may affect their workflow. Seeks input and recommendations from physicians on ways to improve operations. Oversees pilots and new workflow implementation that affects physician workflow. Assist in Downtime Processes. Operates ACR database and payment process for quality oversite. Ensures physicians are appropriately registered in database and associated systems. Process weekly Imaging Workflow Specialist Phone Queue Report, Process Complete Not Final Reports, Monitor Accuracy of Qgenda. Oversees and coordinates radiology quality assurance activities governed by the ACR, by establishing quality measures and standards, monitoring departmental performance in relation to established standards, and ensuring all physicians are reminded of compliance. Attends quality-related conferences. Acts as a super user on all applicable systems, software and workflows. Orients new employees to the department. Trains other imaging workflow specialists, technologists, clinicians and radiologists as appropriate on applications and workflows. Assists in creating documentation around proper application use and workflows to be distributed to appropriate teams. Assist in performing annual competencies for Imaging Workflow Specialist. Serve as secondary coverage to primary Imaging Workflow Specialist Works with leadership to develop a program of professional improvement. Takes classes through the HLC to Directs record-keeping activities by interpreting applicable regulations and establishing filing and auditing procedures to ensure files contain complete and accurate documentation. Remains knowledgeable in regards to HIPAA and departmental policies, also ensures compliance with requirements by reviewing all relevant documents and informing physicians of changes on departmental services or programs. Maintains inventory within the department to ensure that supplies are available when needed and that limited resources are used appropriately and efficiently. Develops implements and evaluates cost containment programs of consumable supplies and equipment on an ongoing basis. Assists in design and re-modeling projects related to their reading room(s). Communicates potential issues and opportunities to management, and assists in developing solutions. Collaborates with appropriate staff to assess information system needs and to facilitate the development of an electronic medical record. Maintains knowledge of OSHA and Joint Commission regulations and reports potential issues to management.
MINIMUM QUALIFICATIONS: High School diploma or equivalent. Five years of experience in radiology department or related healthcare experience. Knowledge of radiology department workflow and various imaging modalities preferred. Familiarity with specific radiology information applications required. Basic computer knowledge e.g. the ability to use a keyboard, mouse, and video display terminal to receive, retrieve and/or audit information and data. Good written/oral and analytical skills required.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details:
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
See all 37+ Patient Service Specialist at Emory Healthcare jobs
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Get Access To All JobsTips for Finding Patient Service Specialist Jobs at Emory Healthcare Jobs
Align your credentials to healthcare support standards
Patient Service Specialist roles at Emory typically require demonstrated competency in medical terminology, scheduling systems, and patient-facing communication. Before applying, document any relevant certifications or training that reflects direct clinical support experience.
Target Emory's academic medical center locations specifically
Emory operates multiple hospital campuses and outpatient facilities across metro Atlanta, each with distinct hiring pipelines. Applications submitted directly to Emory Healthcare's career portal for specific campuses move faster than general inquiries.
Search Patient Service Specialist openings through Migrate Mate
Filter by visa type and healthcare employer to surface active Patient Service Specialist listings at Emory. Migrate Mate surfaces sponsorship-confirmed roles so you're not guessing which openings are accessible to international candidates.
Clarify your work authorization status early in conversations
Emory's HR team handles sponsorship decisions at the department level. During initial screening, clearly state your current status, whether F-1 OPT, TN, or J-1, so the hiring manager can route your case to the appropriate HR contact before an offer is extended.
Prepare for PERM labor certification if pursuing a Green Card
Emory sponsors EB-2 and EB-3 pathways, but PERM requires DOL-supervised recruitment proving no qualified U.S. workers were displaced. This process typically runs six to twelve months, so raise long-term sponsorship goals during offer negotiation, not after you've started.
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Find Patient Service Specialist at Emory Healthcare JobsFrequently Asked Questions
Does Emory Healthcare sponsor H-1B visas for Patient Service Specialists?
Yes, Emory Healthcare sponsors H-1B visas for Patient Service Specialist roles. Emory is a large academic health system with an established immigration sponsorship program, and clinical support functions like this role are included. H-1B sponsorship is typically initiated after a formal offer, so confirming sponsorship willingness during the offer stage is the right time to raise it.
Which visa types are commonly used for Patient Service Specialist roles at Emory Healthcare?
Emory sponsors H-1B, F-1 OPT, F-1 CPT, TN, J-1, and employment-based Green Card pathways including EB-2 and EB-3 for this role. F-1 OPT is the most common entry point for recent graduates, while TN is available to Canadian and Mexican nationals in qualifying healthcare occupations. H-1B and PERM-based Green Card sponsorship are reserved for candidates Emory intends to retain long-term.
What qualifications and experience are expected for Patient Service Specialist roles at Emory Healthcare?
Emory typically looks for candidates with a high school diploma or equivalent, though some postings prefer an associate degree or healthcare-related certification. Experience in a patient-facing role, familiarity with electronic health record systems, and strong communication skills are consistently emphasized. Roles in specialty or high-volume outpatient settings may require prior scheduling or insurance verification experience.
How do I apply for Patient Service Specialist jobs at Emory Healthcare?
Start by browsing open Patient Service Specialist listings on Emory Healthcare's careers portal or through Migrate Mate, which filters roles by visa sponsorship eligibility. Submit your application with a resume that clearly reflects patient-facing experience and any relevant certifications. Emory's hiring process for this role typically includes a phone screen followed by one or two in-person interviews with the department supervisor.
How do I time my H-1B application if I'm currently on F-1 OPT at Emory Healthcare?
Your employer must file your H-1B petition with USCIS during the April registration window, with an October 1 start date if selected in the lottery. If your OPT expires before October 1 and your petition is pending, the cap-gap provision covers your continued employment. Coordinate with Emory's HR team well before the March registration deadline to ensure your I-129 petition is ready to file on time.
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