Customer Specialist Jobs at Paylocity with Visa Sponsorship

INTRODUCTION

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

LOCATION

In-Office: This is a 100% in-office role based at any of our Schaumburg, IL - Meridian, ID - or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

TAX SPECIALIST I

The Tax Specialist on the Balancing Team is primarily responsible for balancing the Payroll system to the Tax system and reconciling variances for new and existing customers. This role ensures that issues and errors are accurately identified and resolved while collaborating with internal and external partners to strengthen processes, controls, and deliverables.

PRIMARY RESPONSIBILITIES

The below represents the primary duties of the position; other duties may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for tax reconciliation for cyclical processing and end-of-period activities, including researching and resolving demographic, wage, and liability errors and issues
• Collaborate with cross-functional teams to ensure sound tax services and deliver a high level of customer service
• Stay up to date on changes required to support tax reporting agencies, including taxability updates
• Participate in balancing activities for new customers shortly after payroll implementation
• Respond to internal support requests from Client Services, Implementation, and Payroll Operations teams
• Collaborate with team members to align priorities and ensure accurate, timely tax reconciliation and compliance
• Perform other duties as assigned

EDUCATION AND EXPERIENCE

• 2+ years of Payroll Tax experience required
• Bachelor’s degree required
• Exposure to payroll, banking, or tax software within a payroll service bureau environment preferred.

COMPENSATION

The base pay range for this position is $35k - 79k /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.

EEO STATEMENT

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.