Customer Success Jobs at Nutanix with Visa Sponsorship
Nutanix hires Customer Success professionals to help enterprise clients adopt and expand their cloud infrastructure platform. The company has a consistent track record of sponsoring work visas for this function, supporting candidates across H-1B, F-1 OPT, TN, and employment-based green card pathways.
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Get Access To All JobsHungry, Humble, Honest, with Heart.
The Opportunity
Are you an experienced professional with a strong technical background in enterprise architecture and a deep-seated passion for driving technical strategy with senior-level stakeholders? If so, you will thrive on our team. We value architectural credibility and the opportunity to lead customer success through high-level solution design using Nutanix technology. This is a role for those who operate at an Architectural Tier, providing the potential for career advancement in a supportive and empowering environment.
About the Team
This is a technical role that requires the ability to operate as a peer to customer Chief Architects. You’ll collaborate with customer IT operations and architecture teams, as well as with business and IT leadership. This position performs at the Architectural level; as such, you will be expected to achieve the Nutanix Certified Expert (NCX) certification (training will be provided) within your first 6–12 months.
NCX is a prestigious, elite-level architectural certification earned by developing and defending a full-stack Nutanix design in front of a panel of industry experts—a process reserved for the top tier of technical professionals in the industry.
Your Role
- Serve as the lead technical authority and post-sales trusted advisor for 6–8 strategic accounts, overseeing the architectural integrity of the environment from deployment to long-term operation.
- Bridge the gap between business goals and technical execution by partnering directly with customer architecture teams to align Nutanix solutions with enterprise-wide business needs.
- Lead the design and documentation of tailored Customer Success Plans that function as technical roadmaps for long-term value realization.
- Provide actionable, architect-level insights on technology usage, maturity, and best practices to optimize large-scale data center operations.
- Act as a technical consultant during the onboarding process, ensuring that the initial deployment adheres to architectural best practices and desired business outcomes.
What You Will Bring
- 8–12 years of experience in high-level technical advisory or architectural roles, demonstrating undisputed credibility with mid-to-senior level technical leadership (CTOs, VPs of Infrastructure).
- Advanced mastery of architectural frameworks such as ITIL, TOGAF, etc., with the ability to apply these to complex, hybrid multicloud environments.
- Deep technical knowledge in data center technology, specifically in designing resilient, scalable virtualization and storage platforms.
- The technical pedigree supported by elite certifications (e.g., VCDX, NPX, NCX, VCAP, or TOGAF). Candidates currently operating as a Senior Architect or Principal Engineer are highly encouraged to apply.
Work Arrangement
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
The pay range for this position at commencement of employment is expected to be between USD $160,000 and USD $320,400 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
Hungry, Humble, Honest, with Heart.
The Opportunity
Are you an experienced professional with a strong technical background in enterprise architecture and a deep-seated passion for driving technical strategy with senior-level stakeholders? If so, you will thrive on our team. We value architectural credibility and the opportunity to lead customer success through high-level solution design using Nutanix technology. This is a role for those who operate at an Architectural Tier, providing the potential for career advancement in a supportive and empowering environment.
About the Team
This is a technical role that requires the ability to operate as a peer to customer Chief Architects. You’ll collaborate with customer IT operations and architecture teams, as well as with business and IT leadership. This position performs at the Architectural level; as such, you will be expected to achieve the Nutanix Certified Expert (NCX) certification (training will be provided) within your first 6–12 months.
NCX is a prestigious, elite-level architectural certification earned by developing and defending a full-stack Nutanix design in front of a panel of industry experts—a process reserved for the top tier of technical professionals in the industry.
Your Role
- Serve as the lead technical authority and post-sales trusted advisor for 6–8 strategic accounts, overseeing the architectural integrity of the environment from deployment to long-term operation.
- Bridge the gap between business goals and technical execution by partnering directly with customer architecture teams to align Nutanix solutions with enterprise-wide business needs.
- Lead the design and documentation of tailored Customer Success Plans that function as technical roadmaps for long-term value realization.
- Provide actionable, architect-level insights on technology usage, maturity, and best practices to optimize large-scale data center operations.
- Act as a technical consultant during the onboarding process, ensuring that the initial deployment adheres to architectural best practices and desired business outcomes.
What You Will Bring
- 8–12 years of experience in high-level technical advisory or architectural roles, demonstrating undisputed credibility with mid-to-senior level technical leadership (CTOs, VPs of Infrastructure).
- Advanced mastery of architectural frameworks such as ITIL, TOGAF, etc., with the ability to apply these to complex, hybrid multicloud environments.
- Deep technical knowledge in data center technology, specifically in designing resilient, scalable virtualization and storage platforms.
- The technical pedigree supported by elite certifications (e.g., VCDX, NPX, NCX, VCAP, or TOGAF). Candidates currently operating as a Senior Architect or Principal Engineer are highly encouraged to apply.
Work Arrangement
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
The pay range for this position at commencement of employment is expected to be between USD $160,000 and USD $320,400 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
See all 19+ Customer Success at Nutanix jobs
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Get Access To All JobsTips for Finding Customer Success Jobs at Nutanix Jobs
Position your credentials around enterprise technology outcomes
Nutanix Customer Success roles center on hybrid cloud adoption and renewal metrics. Tailor your resume to highlight experience with infrastructure software platforms, customer health scores, or SaaS expansion revenue rather than generic relationship management.
Clarify your OPT or grace period timeline early
If you're on F-1 OPT, confirm your STEM extension eligibility before applying. Nutanix recruits on standard hiring cycles, so a mismatch between your authorization window and their onboarding timeline can complicate an otherwise strong candidacy.
Filter open roles by sponsorship history before applying
Use Migrate Mate to browse Customer Success openings at Nutanix filtered by visa type. This saves time by surfacing only roles where sponsorship has been offered, so you're not guessing from a generic job description.
Understand where TN classification fits Customer Success
Canadian and Mexican citizens may qualify for TN status in management consultant or engineer categories, depending on how Nutanix structures the role. Confirm the job title and duties map cleanly to a USMCA-listed occupation before accepting an offer framed around TN.
Ask your recruiter specifically about green card sponsorship timelines
Nutanix sponsors EB-2 and EB-3 green cards, but PERM labor certification can take 18 to 24 months before an I-140 is even filed. Raise this in the offer stage, not after you've started, so you understand when the process realistically begins.
Customer Success at Nutanix jobs are hiring across the US. Find yours.
Find Customer Success at Nutanix JobsFrequently Asked Questions
Does Nutanix sponsor H-1B visas for Customer Success?
Yes. Nutanix has a consistent history of sponsoring H-1B visas for Customer Success roles. If you're subject to the H-1B cap, your employer must file a registration with USCIS in March for an October 1 start date. If you're already in H-1B status with another employer, Nutanix can file an H-1B transfer without waiting for the next cap cycle, allowing you to start sooner.
How do I apply for Customer Success jobs at Nutanix?
Applications go through Nutanix's careers portal. Customer Success roles at Nutanix typically require experience in enterprise software, cloud infrastructure, or SaaS environments, so tailor your application to those specifics. You can also browse open positions filtered by visa sponsorship eligibility on Migrate Mate, which makes it easier to identify roles where sponsorship is actively offered before you apply.
Which visa types does Nutanix commonly sponsor for Customer Success roles?
Nutanix sponsors H-1B, F-1 OPT (including STEM extension), TN for eligible Canadian and Mexican nationals, and employment-based Green Card categories including EB-2 and EB-3. The right visa path depends on your nationality, current status, and how the role is classified. TN eligibility, in particular, depends on whether the job duties align with a USMCA-listed occupation category.
What qualifications does Nutanix expect for Customer Success roles?
Nutanix Customer Success positions typically require a bachelor's degree in a technical or business-related field, along with hands-on experience supporting enterprise clients in a SaaS or cloud infrastructure environment. Familiarity with metrics like net revenue retention, customer health scoring, or platform adoption rates strengthens your profile. Technical fluency with virtualization or hybrid cloud solutions is a clear differentiator for roles tied to Nutanix's core platform.
How long does the visa sponsorship process take if I receive a Customer Success offer from Nutanix?
Timeline depends on your visa category. H-1B transfers for candidates already in status can begin within weeks of an offer. New H-1B cap filings require a March registration and an October 1 start, meaning a gap of up to seven months from offer to authorization. Green Card sponsorship through PERM and I-140 typically runs 18 to 36 months before a visa number is available, depending on your country of birth and the EB category.
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