Pacvue Visa Sponsorship Jobs USA
Pacvue is a leading commerce acceleration platform in the Technology & Software space, helping brands manage retail media advertising at scale. The company has a record of sponsoring work visas including H-1B visa and Green Card pathways, making it a viable target for international candidates in technical and product roles.
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Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.
At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.
About the Role:
The Senior Customer Success Manager has the opportunity to build meaningful relationships while managing an assigned book of Pacvue’s enterprise clients. Liaising with internal departments, you will be our clients’ key point of contact, addressing and resolving their issues, while benefiting from the support of our dedicated Customer Success, Account Management, Product, and Engineering teams. The successful candidate will utilize their tremendous client management acumen to produce successful outcomes in a deadline-driven environment. With our expanding department and new CS initiatives, the ideal candidate will contribute to the development and improvement of internal processes and workflows in collaboration with the broader team.
Responsibilities:
- Make customers successful by providing high quality technical support and service. Become a true trusted consultant to hands on key teams for all things Pacvue enablement
- Foster account growth/expansion via new products and markets by developing and executing account plans, using judgment to identify new opportunities.
- Independently own broader account strategy development for priority accounts, partnering with senior team members only at key milestones for review and alignment.
- Act as the escalation point for client issues, independently resolving matters using judgment and precedent, looping in leadership only on critical, business-wide risks.
- Bring complete mastery of the Pacvue platform and retail media landscape, serving as a go-to resource for teammates on platform and industry questions.
- Collaborate with the Pacvue Training and Education team to build out content for product onboarding and education.
- Identify process improvement opportunities and collaborate with the team to enhance current workflows.
- Educate users on latest SaaS platform features.
- Address technical issues relating to software function and upgrades.
- Share client feedback and insights with the R&D team to help inform feature enhancements.
- Create product reports and recreate errors for documentation and communication with developers.
Skills & Qualifications:
- Typically 5+ years of digital/search advertising and platform experience, demonstrating complete mastery of the specialization
- 2+ years experience in any of the following ecommerce advertising platforms: Amazon, Walmart, Instacart, Pacvue, Criteo or CitrusAds (experience with Pacvue strongly preferred)
- Familiarity with Amazon DSP, Amazon Marketing Cloud, and other display offerings in retail media a strong plus
- Experience with social commerce platforms, like TikTok, a plus
- Customer success, consulting service or pre-sales experience and expertise a plus
- Great interpersonal skills, team player and customer service focused attitude
- High threshold for working in an ambiguous, fast paced environment start-up like environment - figuring it out and adapting as you go
- Ability to operate simultaneously and effectively in both tactical and strategic modes
- Strong analytical skills
- Moderate Excel skills
Benefits:
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
- Company-subsidized membership to Wellhub and Peloton
- Fertility and family-building information platform through Carrot
The annual base salary range for this position is $90,000-$110,000. The actual salary will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue’s highly attractive incentive plans, full details will be provided during the recruitment process.
LI-Remote
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
About us:
Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.
At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.
About the Role:
The Senior Customer Success Manager has the opportunity to build meaningful relationships while managing an assigned book of Pacvue’s enterprise clients. Liaising with internal departments, you will be our clients’ key point of contact, addressing and resolving their issues, while benefiting from the support of our dedicated Customer Success, Account Management, Product, and Engineering teams. The successful candidate will utilize their tremendous client management acumen to produce successful outcomes in a deadline-driven environment. With our expanding department and new CS initiatives, the ideal candidate will contribute to the development and improvement of internal processes and workflows in collaboration with the broader team.
Responsibilities:
- Make customers successful by providing high quality technical support and service. Become a true trusted consultant to hands on key teams for all things Pacvue enablement
- Foster account growth/expansion via new products and markets by developing and executing account plans, using judgment to identify new opportunities.
- Independently own broader account strategy development for priority accounts, partnering with senior team members only at key milestones for review and alignment.
- Act as the escalation point for client issues, independently resolving matters using judgment and precedent, looping in leadership only on critical, business-wide risks.
- Bring complete mastery of the Pacvue platform and retail media landscape, serving as a go-to resource for teammates on platform and industry questions.
- Collaborate with the Pacvue Training and Education team to build out content for product onboarding and education.
- Identify process improvement opportunities and collaborate with the team to enhance current workflows.
- Educate users on latest SaaS platform features.
- Address technical issues relating to software function and upgrades.
- Share client feedback and insights with the R&D team to help inform feature enhancements.
- Create product reports and recreate errors for documentation and communication with developers.
Skills & Qualifications:
- Typically 5+ years of digital/search advertising and platform experience, demonstrating complete mastery of the specialization
- 2+ years experience in any of the following ecommerce advertising platforms: Amazon, Walmart, Instacart, Pacvue, Criteo or CitrusAds (experience with Pacvue strongly preferred)
- Familiarity with Amazon DSP, Amazon Marketing Cloud, and other display offerings in retail media a strong plus
- Experience with social commerce platforms, like TikTok, a plus
- Customer success, consulting service or pre-sales experience and expertise a plus
- Great interpersonal skills, team player and customer service focused attitude
- High threshold for working in an ambiguous, fast paced environment start-up like environment - figuring it out and adapting as you go
- Ability to operate simultaneously and effectively in both tactical and strategic modes
- Strong analytical skills
- Moderate Excel skills
Benefits:
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
- Company-subsidized membership to Wellhub and Peloton
- Fertility and family-building information platform through Carrot
The annual base salary range for this position is $90,000-$110,000. The actual salary will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue’s highly attractive incentive plans, full details will be provided during the recruitment process.
LI-Remote
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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Get Access To All JobsTips for Finding Pacvue Visa Sponsorship Jobs USA
Focus on technical and product roles
Pacvue's sponsorship activity is concentrated in technology-driven positions. Engineers, data analysts, and product managers tend to align best with the company's visa sponsorship history, so prioritize these tracks when targeting open roles.
Understand Pacvue's visa portfolio before applying
Pacvue sponsors H-1B, TN, and Green Card pathways, along with F-1 OPT and CPT. Knowing which visa type fits your situation helps you frame your candidacy clearly and avoids awkward conversations late in the hiring process.
Target roles that match your current status
If you're on F-1 OPT or CPT, Pacvue has sponsored those statuses before. Lead with your authorization timeline early so recruiters can assess fit without surprises when it comes to future H-1B sponsorship needs.
Highlight commerce technology expertise
Pacvue operates in the retail media and e-commerce analytics space. Candidates who can speak to advertising platforms, marketplace data, or programmatic bidding are more competitive and better positioned to secure sponsorship consideration.
Time your applications around hiring cycles
Technology companies like Pacvue often ramp hiring in Q1 and Q3. Applying early in these windows gives you more runway for H-1B petition preparation ahead of the April lottery registration deadline.
Search for verified sponsoring employers before applying
Not every job posting makes sponsorship eligibility obvious. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you confirm Pacvue's track record before investing time in an application.
Frequently Asked Questions
Does Pacvue sponsor H-1B visas?
Yes, Pacvue sponsors H-1B visas. The company has an established record of filing H-1B petitions, particularly for technical and software roles. If you're targeting Pacvue, focus on positions in engineering, data, or product management, and be prepared to discuss your visa timeline early in the recruiter conversation to confirm sponsorship eligibility for your specific role.
Which visa types does Pacvue sponsor?
Pacvue sponsors H-1B visas, Green Card petitions under the EB-2 and EB-3 categories, TN visas for Canadian and Mexican nationals, and F-1 OPT and CPT work authorization. This range makes Pacvue a viable option across multiple immigration stages, whether you're early in your career on a student visa or seeking permanent residence sponsorship later on.
Which departments at Pacvue are most likely to sponsor visas?
Sponsorship at Pacvue is most common in technical departments, including software engineering, data science, and product development. These roles align with the specialized skill requirements that support H-1B specialty occupation filings. Business and operations roles are less likely to carry sponsorship, though candidates in those areas should still confirm directly with the recruiting team.
How do I find open visa-sponsored jobs at Pacvue?
Migrate Mate is the most reliable way to find Pacvue roles that come with confirmed visa sponsorship history. Rather than guessing from generic job postings, Migrate Mate lets you filter by sponsor and visa type so you can focus your applications on companies with a verified record, including Pacvue, without wasting time on employers who won't sponsor.
How do I approach the application process at Pacvue as a visa-sponsored candidate?
Be transparent about your visa status from the first recruiter screen. Pacvue's hiring team is familiar with the sponsorship process, so clarity upfront helps both sides move efficiently. If you're on OPT, confirm the timeline before the lottery deadline in March. For H-1B transfers or new petitions, ask early whether the role is approved for sponsorship so there are no delays once an offer is extended.