Pacvue Visa Sponsorship Jobs USA
Pacvue is a leading commerce acceleration platform in the Technology & Software space, helping brands manage retail media advertising at scale. The company has a record of sponsoring work visas including H-1B visa and Green Card pathways, making it a viable target for international candidates in technical and product roles.
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Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10's SMB solutions, Pacvue delivers the industry's most comprehensive platform for businesses of all sizes.
At Pacvue and Helium 10, great careers don't just happen — they're built. Here, you'll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that's redefining the future of commerce.
About the Role:
We are seeking a Senior Customer Success Manager II, Omni Commerce who brings deep Omni (focus is on Walmart & Target) retail expertise and the ability to lead highly complex, strategic customer relationships with full autonomy. For this role, Commerce refers to Pacvue's retail operations platform spanning digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy—distinct from retail media or Commerce Media as used in agency contexts. This role sits at the intersection of customer success, commerce strategy, and product influence, bringing advanced, wide-ranging expertise across Omni retailers' commerce ecosystems — digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy — and applying it to influence customer outcomes and partner teams.
In this role, you'll bring expertise in how these operations function across our Omni retailers, specifically Walmart and Target, and how dynamics in one channel affect performance in another.
This individual will own the end-to-end customer experience for a portfolio of enterprise Commerce accounts, with particular focus on Pacvue's growing Omni Commerce offering. They will be the primary point of contact for senior client stakeholders, lead strategic business reviews and executive engagements independently, and translate real-world commerce workflows into scalable frameworks that elevate the broader Commerce CS team. They will also serve as a critical voice of the customer to Product, helping shape the Omni Commerce roadmap as Pacvue expands this capability across the enterprise landscape.
Responsibilities:
- Own and independently manage a portfolio of enterprise Omni Commerce accounts, driving retention, platform adoption, and measurable customer outcomes across the Omni retail channel.
- Lead executive-level client engagements autonomously, including strategic business reviews, escalation management, and senior stakeholder alignment, without requiring manager involvement in routine complex situations.
- Act as a senior commerce expert for Omni Commerce operations — digital shelf health, buy-box management, inventory-driven demand signals, pricing and promotion dynamics, and the intersection of in-store and online performance — advising customers and internal teams.
- Build and refine onboarding frameworks, operational playbooks, and internal SOPs for the Omni Commerce offering, creating repeatable infrastructure that scales across additional enterprise clients.
- Act as the primary conduit between Omni Commerce customers and the Product team, translating nuanced client workflows and market gaps into actionable product feedback that directly shapes the Omni Commerce roadmap.
- Identify expansion opportunities within existing accounts and partner with Sales and Account Management to progress upsell and cross-sell motions across our clients portfolio.
- Mentor and share best practices with peers across the Commerce CS team, elevating the team's overall Omni commerce fluency and strategic account management capability.
- Stay ahead of changes across Omni Commerce ecosystems, including Walmart Connect, Walmart Scintilla (Channel Performance, Digital Landscape, Shopper Behaviors, etc.), Supplier One, Target Vendor IQ, and emerging retail media capabilities, and translate those changes into relevant guidance for clients and internal teams.
- Contribute to cross-functional initiatives that harmonize the Commerce offering with Pacvue's retail media platform, ensuring a seamless and integrated client experience.
Skills & Qualifications:
- 8+ years of experience in Customer Success, commerce operations, or account management within retail and eCommerce (Walmart and Target are required).
- Deep, hands-on experience with omnichannel operations across Walmart & Target, specifically digital shelf optimization, buy-box dynamics, inventory management, and pricing and promotion strategy; Amazon and other Omni retailer experience are a strong plus.
- Proven ability to manage complex commerce operations across multiple retailers in parallel, understanding how decisions made in one channel's supply chain, pricing, or promotion strategy affect performance across others.
- Proven ability to independently lead strategic, executive-level client relationships at enterprise CPG or large brand organizations, including C-suite and VP-level engagement, without escalation dependency.
- Experience developing scalable frameworks, onboarding playbooks, or operational processes in a high-growth SaaS or commerce technology environment.
- Strong analytical mindset with the ability to identify, synthesize, and leverage complex data to build compelling narratives; demonstrated experience translating commerce performance insights into executive-level presentations that influence strategy and drive decisions at the VP and C-suite level; proficiency with PowerPoint or equivalent presentation tools required.
- Demonstrated track record of influencing product roadmap decisions through structured, evidence-based customer feedback and cross-functional collaboration.
- Familiarity with retail media platforms and how commerce and media signals interact to drive performance outcomes; Pacvue platform experience a plus.
- Proficiency with CRM systems, customer success platforms, and eCommerce analytics tools.
- Exceptional communication, executive presence, and the ability to operate with high autonomy in ambiguous, fast-moving environments.
Benefits:
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
- Company-subsidized membership to Wellhub and Peloton
- Fertility and family-building support through Carrot
The annual base salary range for this position is $110,000-$130,000 USD. The actual salary will vary depending on the applicant's experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue's highly attractive incentive plans, full details will be provided during the recruitment process.
LI-Remote
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
About us:
Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10's SMB solutions, Pacvue delivers the industry's most comprehensive platform for businesses of all sizes.
At Pacvue and Helium 10, great careers don't just happen — they're built. Here, you'll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that's redefining the future of commerce.
About the Role:
We are seeking a Senior Customer Success Manager II, Omni Commerce who brings deep Omni (focus is on Walmart & Target) retail expertise and the ability to lead highly complex, strategic customer relationships with full autonomy. For this role, Commerce refers to Pacvue's retail operations platform spanning digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy—distinct from retail media or Commerce Media as used in agency contexts. This role sits at the intersection of customer success, commerce strategy, and product influence, bringing advanced, wide-ranging expertise across Omni retailers' commerce ecosystems — digital shelf optimization, inventory management, buy-box dynamics, and pricing and promotion strategy — and applying it to influence customer outcomes and partner teams.
In this role, you'll bring expertise in how these operations function across our Omni retailers, specifically Walmart and Target, and how dynamics in one channel affect performance in another.
This individual will own the end-to-end customer experience for a portfolio of enterprise Commerce accounts, with particular focus on Pacvue's growing Omni Commerce offering. They will be the primary point of contact for senior client stakeholders, lead strategic business reviews and executive engagements independently, and translate real-world commerce workflows into scalable frameworks that elevate the broader Commerce CS team. They will also serve as a critical voice of the customer to Product, helping shape the Omni Commerce roadmap as Pacvue expands this capability across the enterprise landscape.
Responsibilities:
- Own and independently manage a portfolio of enterprise Omni Commerce accounts, driving retention, platform adoption, and measurable customer outcomes across the Omni retail channel.
- Lead executive-level client engagements autonomously, including strategic business reviews, escalation management, and senior stakeholder alignment, without requiring manager involvement in routine complex situations.
- Act as a senior commerce expert for Omni Commerce operations — digital shelf health, buy-box management, inventory-driven demand signals, pricing and promotion dynamics, and the intersection of in-store and online performance — advising customers and internal teams.
- Build and refine onboarding frameworks, operational playbooks, and internal SOPs for the Omni Commerce offering, creating repeatable infrastructure that scales across additional enterprise clients.
- Act as the primary conduit between Omni Commerce customers and the Product team, translating nuanced client workflows and market gaps into actionable product feedback that directly shapes the Omni Commerce roadmap.
- Identify expansion opportunities within existing accounts and partner with Sales and Account Management to progress upsell and cross-sell motions across our clients portfolio.
- Mentor and share best practices with peers across the Commerce CS team, elevating the team's overall Omni commerce fluency and strategic account management capability.
- Stay ahead of changes across Omni Commerce ecosystems, including Walmart Connect, Walmart Scintilla (Channel Performance, Digital Landscape, Shopper Behaviors, etc.), Supplier One, Target Vendor IQ, and emerging retail media capabilities, and translate those changes into relevant guidance for clients and internal teams.
- Contribute to cross-functional initiatives that harmonize the Commerce offering with Pacvue's retail media platform, ensuring a seamless and integrated client experience.
Skills & Qualifications:
- 8+ years of experience in Customer Success, commerce operations, or account management within retail and eCommerce (Walmart and Target are required).
- Deep, hands-on experience with omnichannel operations across Walmart & Target, specifically digital shelf optimization, buy-box dynamics, inventory management, and pricing and promotion strategy; Amazon and other Omni retailer experience are a strong plus.
- Proven ability to manage complex commerce operations across multiple retailers in parallel, understanding how decisions made in one channel's supply chain, pricing, or promotion strategy affect performance across others.
- Proven ability to independently lead strategic, executive-level client relationships at enterprise CPG or large brand organizations, including C-suite and VP-level engagement, without escalation dependency.
- Experience developing scalable frameworks, onboarding playbooks, or operational processes in a high-growth SaaS or commerce technology environment.
- Strong analytical mindset with the ability to identify, synthesize, and leverage complex data to build compelling narratives; demonstrated experience translating commerce performance insights into executive-level presentations that influence strategy and drive decisions at the VP and C-suite level; proficiency with PowerPoint or equivalent presentation tools required.
- Demonstrated track record of influencing product roadmap decisions through structured, evidence-based customer feedback and cross-functional collaboration.
- Familiarity with retail media platforms and how commerce and media signals interact to drive performance outcomes; Pacvue platform experience a plus.
- Proficiency with CRM systems, customer success platforms, and eCommerce analytics tools.
- Exceptional communication, executive presence, and the ability to operate with high autonomy in ambiguous, fast-moving environments.
Benefits:
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
- Company-subsidized membership to Wellhub and Peloton
- Fertility and family-building support through Carrot
The annual base salary range for this position is $110,000-$130,000 USD. The actual salary will vary depending on the applicant's experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue's highly attractive incentive plans, full details will be provided during the recruitment process.
LI-Remote
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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Get Access To All JobsTips for Finding Pacvue Visa Sponsorship Jobs USA
Focus on technical and product roles
Pacvue's sponsorship activity is concentrated in technology-driven positions. Engineers, data analysts, and product managers tend to align best with the company's visa sponsorship history, so prioritize these tracks when targeting open roles.
Understand Pacvue's visa portfolio before applying
Pacvue sponsors H-1B, TN, and Green Card pathways, along with F-1 OPT and CPT. Knowing which visa type fits your situation helps you frame your candidacy clearly and avoids awkward conversations late in the hiring process.
Target roles that match your current status
If you're on F-1 OPT or CPT, Pacvue has sponsored those statuses before. Lead with your authorization timeline early so recruiters can assess fit without surprises when it comes to future H-1B sponsorship needs.
Highlight commerce technology expertise
Pacvue operates in the retail media and e-commerce analytics space. Candidates who can speak to advertising platforms, marketplace data, or programmatic bidding are more competitive and better positioned to secure sponsorship consideration.
Time your applications around hiring cycles
Technology companies like Pacvue often ramp hiring in Q1 and Q3. Applying early in these windows gives you more runway for H-1B petition preparation ahead of the April lottery registration deadline.
Search for verified sponsoring employers before applying
Not every job posting makes sponsorship eligibility obvious. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you confirm Pacvue's track record before investing time in an application.
Frequently Asked Questions
Does Pacvue sponsor H-1B visas?
Yes, Pacvue sponsors H-1B visas. The company has an established record of filing H-1B petitions, particularly for technical and software roles. If you're targeting Pacvue, focus on positions in engineering, data, or product management, and be prepared to discuss your visa timeline early in the recruiter conversation to confirm sponsorship eligibility for your specific role.
Which visa types does Pacvue sponsor?
Pacvue sponsors H-1B visas, Green Card petitions under the EB-2 and EB-3 categories, TN visas for Canadian and Mexican nationals, and F-1 OPT and CPT work authorization. This range makes Pacvue a viable option across multiple immigration stages, whether you're early in your career on a student visa or seeking permanent residence sponsorship later on.
Which departments at Pacvue are most likely to sponsor visas?
Sponsorship at Pacvue is most common in technical departments, including software engineering, data science, and product development. These roles align with the specialized skill requirements that support H-1B specialty occupation filings. Business and operations roles are less likely to carry sponsorship, though candidates in those areas should still confirm directly with the recruiting team.
How do I find open visa-sponsored jobs at Pacvue?
Migrate Mate is the most reliable way to find Pacvue roles that come with confirmed visa sponsorship history. Rather than guessing from generic job postings, Migrate Mate lets you filter by sponsor and visa type so you can focus your applications on companies with a verified record, including Pacvue, without wasting time on employers who won't sponsor.
How do I approach the application process at Pacvue as a visa-sponsored candidate?
Be transparent about your visa status from the first recruiter screen. Pacvue's hiring team is familiar with the sponsorship process, so clarity upfront helps both sides move efficiently. If you're on OPT, confirm the timeline before the lottery deadline in March. For H-1B transfers or new petitions, ask early whether the role is approved for sponsorship so there are no delays once an offer is extended.