Customer Success Analyst Jobs at Ryder System with Visa Sponsorship
Customer Success Analyst jobs at Ryder System sit at the intersection of logistics operations and client relationship management, requiring both analytical depth and industry fluency. Ryder has a consistent track record of supporting visa sponsorship for qualified professionals in this function, including H-1B visa and employment-based Green Card pathways.
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MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
Under the responsibility of the Manager, the Customer Logistics Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
- Accountable for site Key Performance Indication (KPI)
- Working in collaboration with customer in all aspect of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
- Address performance problems through corrective action and disciplinary process
- Understand labor agreement and maintain positive labor relations with all employees
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Instills commitment to organizational goals
- Strong planning skills
- Results oriented
- Effective leadership skills
- Motivating skills
- Effective interpersonal skills
- Diverse team environment
- Strong verbal and written communication skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- One (1) year or more experience in transportation, warehouse or distribution environment preferred
- 0 to One (1) year direct supervisory/leadership experience required
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
- Additional day of Paid Time Off for Military Veterans
Job Category: Logistics
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type: Salaried
Minimum Pay Range: 60k
Maximum Pay Range: 62k
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
Under the responsibility of the Manager, the Customer Logistics Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
- Accountable for site Key Performance Indication (KPI)
- Working in collaboration with customer in all aspect of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
- Address performance problems through corrective action and disciplinary process
- Understand labor agreement and maintain positive labor relations with all employees
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Instills commitment to organizational goals
- Strong planning skills
- Results oriented
- Effective leadership skills
- Motivating skills
- Effective interpersonal skills
- Diverse team environment
- Strong verbal and written communication skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- One (1) year or more experience in transportation, warehouse or distribution environment preferred
- 0 to One (1) year direct supervisory/leadership experience required
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
- Additional day of Paid Time Off for Military Veterans
Job Category: Logistics
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type: Salaried
Minimum Pay Range: 60k
Maximum Pay Range: 62k
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 68+ Customer Success Analyst Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Analyst Jobs at Ryder System.
Get Access To All JobsTips for Finding Customer Success Analyst Jobs at Ryder System
Frame Your Background Around Fleet Operations
Ryder's customer success function is built around fleet management, supply chain, and last-mile logistics. Tailor your resume to show experience with operations-facing clients, not just general account management, so hiring managers see immediate relevance to their service model.
Verify Your Credentials Match Specialty Occupation Standards
USCIS requires H-1B roles to qualify as specialty occupations. For a Customer Success Analyst position, document how your degree field, whether business analytics, supply chain, or information systems, directly ties to the technical scope of the role Ryder is filling.
Target Ryder Openings That Include Analytics Responsibilities
Ryder posts Customer Success Analyst roles with varying scopes. Prioritize applications for positions that explicitly reference data analysis, KPI reporting, or CRM platform work, since these descriptions strengthen the specialty occupation argument USCIS reviewers will evaluate on your petition.
Align Your Timeline With Ryder's Fiscal Hiring Cycles
Large logistics companies like Ryder tend to backfill customer success headcount after Q4 contract renewals. Targeting applications in January through March positions you ahead of the April H-1B cap filing window, giving your sponsoring employer enough runway to prepare an I-129 petition.
Browse Ryder's Open Roles Through Migrate Mate
Use Migrate Mate to filter Customer Success Analyst openings at Ryder by visa sponsorship history. This lets you identify which specific role types and locations have an active sponsorship pattern before you invest time in the application process.
Clarify the PERM Timeline Before Accepting an Offer
If Ryder extends a full-time offer with EB-2 or EB-3 sponsorship, ask your HR contact whether the company initiates PERM concurrently with H-1B status or only after a performance review period. DOL processing for PERM can take 12 to 18 months, so knowing the internal policy upfront matters for your long-term planning.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Customer Success Analysts?
Yes, Ryder System sponsors H-1B visas for Customer Success Analyst roles. The position typically qualifies as a specialty occupation when the responsibilities involve data analysis, CRM platform management, or logistics performance reporting tied to a relevant bachelor's degree. Your degree field should align directly with the analytical or operational scope described in the specific job posting you're applying for.
How do I apply for Customer Success Analyst jobs at Ryder System?
You can apply through Ryder's careers portal or use Migrate Mate to browse their Customer Success Analyst openings filtered by visa sponsorship history. When applying, tailor your materials to reflect Ryder's logistics and fleet management business, and confirm sponsorship availability early in the recruiter screening call rather than waiting until after an offer is made.
Which visa types does Ryder System commonly use for Customer Success Analyst roles?
Ryder sponsors both H-1B nonimmigrant visas and employment-based Green Card pathways, primarily EB-2 and EB-3, for Customer Success Analysts. The H-1B is the most common starting point for international hires in this function. The EB-2 route typically applies when the role requires an advanced degree or equivalent, while EB-3 covers professional positions requiring at least a bachelor's degree.
What qualifications does Ryder System expect for Customer Success Analyst candidates?
Ryder's Customer Success Analyst roles generally require a bachelor's degree in business, supply chain, information systems, or a related analytical field. Practical experience with CRM tools, client-facing data reporting, or logistics operations strengthens your profile significantly. Roles tied to fleet or supply chain accounts often favor candidates with exposure to operations metrics, contract performance tracking, or enterprise account management in a B2B environment.
How long does the H-1B sponsorship process take if Ryder extends an offer?
If you're not already in H-1B status, the standard timeline runs from offer through the April USCIS lottery, with an October 1 start date if selected, roughly six to nine months from offer to work authorization. Premium processing, which USCIS typically adjudicates within 15 business days, is available for H-1B petitions and is worth discussing with Ryder's HR or immigration counsel to reduce uncertainty in your start date planning.