Customer Insights Analyst Jobs at Ryder System with Visa Sponsorship
Customer Insights Analyst jobs at Ryder System drive data strategy across its logistics and fleet operations. The company has a track record of sponsoring work visas for this function, making it a viable target if you're pursuing H-1B visa or employment-based Green Card sponsorship in a professional services environment.
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Get Access To All JobsJob Description:
The Customer Insights & Data Analytics Lead Data Analyst is a highly experienced technical resource responsible for leading complex analytical initiatives and translating large internal and external data sources into actionable insights that support Ryder’s Marketing team and broader business objectives. This role combines advanced analytical expertise with the ability to lead analytical workstreams and guide projects from concept through delivery. The Lead Data Analyst is responsible for designing and executing complex analyses, integrating data from multiple systems, and developing scalable reporting and analytical solutions. They ensure that insights are clearly communicated to stakeholders and leadership, translating technical findings into meaningful business recommendations. The Lead Data Analyst is expected to proactively identify opportunities to enhance data processes, improve reporting methodologies, and expand the team’s analytical capabilities. They must be comfortable working with large datasets, managing complex analytical requests, and collaborating across the organization with partners in Marketing, Sales, IT, and other business units to drive impactful insights and successful outcomes. The Lead Data Analyst is responsible for planning and executing complex analytical initiatives, including developing project plans, managing timelines, and ensuring successful delivery of key outputs. They proactively communicate progress, challenges, and results to stakeholders and leadership to maintain alignment and drive successful outcomes.
Responsibilities
- Lead the design, development, and delivery of advanced dashboards, reporting solutions, and analytical products to support executive leadership and key strategic initiatives. Own project planning, including defining scope, timelines, and deliverables, and provide guidance on complex ad hoc reporting requests to ensure outputs deliver actionable insights.
- Design, enhance, and oversee scalable reporting frameworks across multiple product lines and business segments, ensuring consistency, usability, and alignment with evolving business needs. Manage associated workstreams and timelines to ensure successful implementation.
- Lead comprehensive customer and market analyses across Ryder business units, including customer and market sizing, share analysis, growth trends, segmentation, and other advanced analytical initiatives that support Marketing strategy and decision making. Drive these initiatives from planning through execution and delivery.
- Establish and reinforce best practices for data accuracy and integrity, supporting periodic audits, validation processes, and quality checks to ensure the reliability of reporting and analytical outputs. Serve as a technical leader and steward of the team’s data assets (both owned and unowned), helping organize and enhance data resources, identify issues and opportunities for improvement, and partner with leadership to strengthen the team’s analytical infrastructure.
- Lead the acquisition, integration, cleaning, validation, and analysis of data from multiple systems, databases, and tools to support complex analytical initiatives and improve the accessibility and usability of data assets. Plan and coordinate data related activities to align with project timelines and priorities.
ADDITIONAL RESPONSIBILITIES
- Performs other duties as assigned.
Skills and Abilities
- Detailed oriented with excellent follow-up practices
- A strong sense of urgency and commitment to get the job done quickly and with high-level of quality
- Capable of multi-tasking, highly organized, with excellent time management skills
- Demonstrates problem solving skills and the ability to find creative solutions to challenges. Consistently makes connections to account for the bigger picture.
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
- Work cross-functionally in order to achieve desired results
- Communicates work to customers and leadership clearly in nontechnical language. Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups
- Ability to work independently and as a member of a team
- Possesses strong technical aptitude
Knowledge
- Advanced knowledge of complex query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc.
- Familiarity and knowledge of other programming languages and analytical tools (Python, PowerBI, R, DataBricks, etc.)
Qualifications
- Bachelor's Degree in Supply Chain, Data Analytics or equivalent, Required
- Master's Degree in Supply Chain, Data Analytics, MBA or equivalent, Preferred
- 6 years or more in Applied Project(s) experience: Experience in demonstrating, digital transformation, data management in an educational/project., Required
- 6 years or more in Experience in creating dashboards for diagnostic analysis across the business. Experience working in a cloud environment., Required
- 4 years or more in Works in an individual contributor role as a key member of the team that others rely on., Required
Travel
- Yes,
Job Category: Data Science & Analytics
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$115,000.00
Maximum Pay Range:
$125,000.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description:
The Customer Insights & Data Analytics Lead Data Analyst is a highly experienced technical resource responsible for leading complex analytical initiatives and translating large internal and external data sources into actionable insights that support Ryder’s Marketing team and broader business objectives. This role combines advanced analytical expertise with the ability to lead analytical workstreams and guide projects from concept through delivery. The Lead Data Analyst is responsible for designing and executing complex analyses, integrating data from multiple systems, and developing scalable reporting and analytical solutions. They ensure that insights are clearly communicated to stakeholders and leadership, translating technical findings into meaningful business recommendations. The Lead Data Analyst is expected to proactively identify opportunities to enhance data processes, improve reporting methodologies, and expand the team’s analytical capabilities. They must be comfortable working with large datasets, managing complex analytical requests, and collaborating across the organization with partners in Marketing, Sales, IT, and other business units to drive impactful insights and successful outcomes. The Lead Data Analyst is responsible for planning and executing complex analytical initiatives, including developing project plans, managing timelines, and ensuring successful delivery of key outputs. They proactively communicate progress, challenges, and results to stakeholders and leadership to maintain alignment and drive successful outcomes.
Responsibilities
- Lead the design, development, and delivery of advanced dashboards, reporting solutions, and analytical products to support executive leadership and key strategic initiatives. Own project planning, including defining scope, timelines, and deliverables, and provide guidance on complex ad hoc reporting requests to ensure outputs deliver actionable insights.
- Design, enhance, and oversee scalable reporting frameworks across multiple product lines and business segments, ensuring consistency, usability, and alignment with evolving business needs. Manage associated workstreams and timelines to ensure successful implementation.
- Lead comprehensive customer and market analyses across Ryder business units, including customer and market sizing, share analysis, growth trends, segmentation, and other advanced analytical initiatives that support Marketing strategy and decision making. Drive these initiatives from planning through execution and delivery.
- Establish and reinforce best practices for data accuracy and integrity, supporting periodic audits, validation processes, and quality checks to ensure the reliability of reporting and analytical outputs. Serve as a technical leader and steward of the team’s data assets (both owned and unowned), helping organize and enhance data resources, identify issues and opportunities for improvement, and partner with leadership to strengthen the team’s analytical infrastructure.
- Lead the acquisition, integration, cleaning, validation, and analysis of data from multiple systems, databases, and tools to support complex analytical initiatives and improve the accessibility and usability of data assets. Plan and coordinate data related activities to align with project timelines and priorities.
ADDITIONAL RESPONSIBILITIES
- Performs other duties as assigned.
Skills and Abilities
- Detailed oriented with excellent follow-up practices
- A strong sense of urgency and commitment to get the job done quickly and with high-level of quality
- Capable of multi-tasking, highly organized, with excellent time management skills
- Demonstrates problem solving skills and the ability to find creative solutions to challenges. Consistently makes connections to account for the bigger picture.
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
- Work cross-functionally in order to achieve desired results
- Communicates work to customers and leadership clearly in nontechnical language. Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups
- Ability to work independently and as a member of a team
- Possesses strong technical aptitude
Knowledge
- Advanced knowledge of complex query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc.
- Familiarity and knowledge of other programming languages and analytical tools (Python, PowerBI, R, DataBricks, etc.)
Qualifications
- Bachelor's Degree in Supply Chain, Data Analytics or equivalent, Required
- Master's Degree in Supply Chain, Data Analytics, MBA or equivalent, Preferred
- 6 years or more in Applied Project(s) experience: Experience in demonstrating, digital transformation, data management in an educational/project., Required
- 6 years or more in Experience in creating dashboards for diagnostic analysis across the business. Experience working in a cloud environment., Required
- 4 years or more in Works in an individual contributor role as a key member of the team that others rely on., Required
Travel
- Yes,
Job Category: Data Science & Analytics
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$115,000.00
Maximum Pay Range:
$125,000.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 55+ Customer Insights Analyst Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Insights Analyst Jobs at Ryder System.
Get Access To All JobsTips for Finding Customer Insights Analyst Jobs at Ryder System
Frame your analytics portfolio around supply chain
Ryder operates at the intersection of logistics, fleet management, and professional services. Tailor your portfolio to show customer segmentation, churn analysis, or demand forecasting in operations-heavy industries so your work aligns directly with their core business context.
Verify LCA filings for your target role
Before your interview, search the DOL's Labor Condition Application disclosure data for Ryder System filings under Customer Insights or similar analyst titles. This tells you the prevailing wage level they've certified, which anchors what to expect in offer negotiations.
Distinguish H-1B and EB sponsorship early
Ryder sponsors both H-1B and employment-based Green Cards. Ask your recruiter early whether the role is structured for H-1B transfer or new cap filing, because timing relative to the April lottery window directly affects your start date and overall immigration timeline.
Use Migrate Mate to surface open analyst roles
Ryder posts Customer Insights Analyst positions across multiple locations and business units. Use Migrate Mate to filter specifically for Ryder roles flagged for visa sponsorship so you're not manually screening postings that won't lead to a sponsored offer.
Prepare your degree equivalency documentation now
USCIS requires that Customer Insights Analyst roles meet specialty occupation standards, meaning a directly related bachelor's degree or equivalent. If your degree is from outside the U.S. or in a tangential field, get a credential evaluation from a NACES-approved service before you receive an offer.
Clarify PERM intent if you want Green Card sponsorship
If your goal is permanent residence through EB-2 or EB-3, ask during the offer stage whether Ryder initiates PERM labor certification for this role. Not every analyst position at large employers is approved for PERM, and finding out late costs you months.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Customer Insights Analysts?
Yes, Ryder System sponsors H-1B visas for Customer Insights Analyst roles. The company has a consistent history of filing H-1B petitions for analyst and data-focused positions within its professional services operations. If you're currently on an H-1B with another employer, Ryder can initiate an H-1B transfer, letting you start work as soon as USCIS receives the petition.
How do I apply for Customer Insights Analyst jobs at Ryder System?
Applications go through Ryder's careers portal, where roles are listed by business unit and location. You can also browse and filter Ryder's sponsored Customer Insights Analyst openings directly on Migrate Mate, which surfaces only positions where visa sponsorship has been confirmed, saving you time spent on postings that won't lead to a sponsored offer.
Which visa types does Ryder System commonly use for Customer Insights Analyst roles?
Ryder sponsors both H-1B nonimmigrant visas and employment-based immigrant visas, primarily EB-2 and EB-3, for Customer Insights Analyst positions. H-1B is the standard path for initial work authorization, while EB-2 and EB-3 sponsorship through PERM labor certification is available for candidates pursuing a Green Card. Confirming which pathways apply to a specific posting is worth doing early in the interview process.
What qualifications does Ryder System expect for Customer Insights Analyst positions?
Ryder typically looks for a bachelor's degree in a directly related field such as data analytics, statistics, business intelligence, or information systems. Proficiency with SQL, data visualization tools, and customer or operational datasets is commonly expected. For USCIS H-1B purposes, the role must qualify as a specialty occupation, so a degree in a tangential field combined with substantial relevant experience may require additional documentation.
How long does the visa sponsorship process take for a Customer Insights Analyst at Ryder System?
Timeline depends on the visa category and your current status. An H-1B transfer from a current employer can allow you to start within weeks of USCIS receiving the petition. A new H-1B cap filing requires selection in the April lottery, with employment starting no earlier than October 1. PERM-based Green Card sponsorship through EB-2 or EB-3 typically adds one to several years depending on your country of birth and USCIS processing backlogs.