Customer Service Jobs at Ryder System with Visa Sponsorship
Customer Service roles at Ryder System span fleet support, account management, and logistics coordination across a large national operation. Ryder has a documented history of sponsoring work visas for this function, making it a viable target if you're building a U.S. career in service-oriented roles.
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Get Access To All JobsINTRODUCTION
We are immediately hiring a Customer Service Representative to join our Ryder Etna, OH team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Range: $22/hr
- Location: Etna, OH
- Schedule: 330pm - 12am Sunday - Thursday
- Comfortable with regular communication with varying levels of management; Intermediate experience with MS Office including Outlook and Excel
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
SUMMARY
The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquiries, and resolves customer complaints and answers customers' questions.
ESSENTIAL FUNCTIONS
- Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol
- Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
- Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
- Workflow management: enhance productivity through effective scheduling and planning
- Generate purchase/repair orders and maintenance of files
- Parts management: contribute to cost containment through inventory planning and warranty
ADDITIONAL RESPONSIBILITIES
- Ensures compliance with all company, local, state, federal and other regulatory agencies policies
- Performs other duties as assigned
SKILLS AND ABILITIES
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal oriented, drive for results, assertive, and deal well with ambiguity
- Possesses a high degree of initiative
- Must have high level of energy and be a self-motivated and self-directed person
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
- Ability to focus on multiple projects and activities simultaneously
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrates customer service skills
QUALIFICATIONS
- H.S. diploma/GED required
- One (1) year or more in sales and/or customer service required
DOT Regulated: No
JOB CATEGORY: Customer Service
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Hourly
Minimum Pay Range: 22.75
Maximum Pay Range: 22.75
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
INTRODUCTION
We are immediately hiring a Customer Service Representative to join our Ryder Etna, OH team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Range: $22/hr
- Location: Etna, OH
- Schedule: 330pm - 12am Sunday - Thursday
- Comfortable with regular communication with varying levels of management; Intermediate experience with MS Office including Outlook and Excel
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
SUMMARY
The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquiries, and resolves customer complaints and answers customers' questions.
ESSENTIAL FUNCTIONS
- Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol
- Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
- Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
- Workflow management: enhance productivity through effective scheduling and planning
- Generate purchase/repair orders and maintenance of files
- Parts management: contribute to cost containment through inventory planning and warranty
ADDITIONAL RESPONSIBILITIES
- Ensures compliance with all company, local, state, federal and other regulatory agencies policies
- Performs other duties as assigned
SKILLS AND ABILITIES
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal oriented, drive for results, assertive, and deal well with ambiguity
- Possesses a high degree of initiative
- Must have high level of energy and be a self-motivated and self-directed person
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
- Ability to focus on multiple projects and activities simultaneously
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrates customer service skills
QUALIFICATIONS
- H.S. diploma/GED required
- One (1) year or more in sales and/or customer service required
DOT Regulated: No
JOB CATEGORY: Customer Service
COMPENSATION INFORMATION
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
PAY TYPE:
Hourly
Minimum Pay Range: 22.75
Maximum Pay Range: 22.75
BENEFITS INFORMATION
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
IMPORTANT NOTE:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
CURRENT EMPLOYEES:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 132+ Customer Service at Ryder System jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Ryder System roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Ryder System Jobs
Align your resume to fleet operations language
Ryder's Customer Service roles center on fleet management, transportation logistics, and account coordination. Tailor your resume to reflect those specifics rather than generic service experience, so hiring managers immediately see fit before sponsorship even comes up.
Target roles that require industry-specific knowledge
Positions tied to Ryder's managed transportation or supply chain divisions tend to justify sponsorship more readily than entry-level call center roles. Focusing on specialized service functions strengthens the case your employer needs to make to USCIS for an H-1B petition.
Confirm E-Verify enrollment before accepting any offer
Ryder is a federal contractor and enrolls through E-Verify, which is a prerequisite for employing sponsored workers. Verify this during the offer stage so you're not surprised by compliance gaps that could delay your start date or sponsorship filing.
Understand the H-1B cap timeline before your interview
If you're not already in H-1B status, registrations open in March for an October 1 start. Map your interview timeline to this window so you and your Ryder recruiter aren't caught off-guard by a nine-month gap between offer and authorized start.
Ask directly about sponsorship during the offer stage
Ryder's HR team handles sponsorship through a structured internal process. Raise sponsorship explicitly when negotiating the offer rather than assuming it's automatic, and ask whether they work with outside immigration counsel or manage PERM and H-1B filings in-house.
Use Migrate Mate to identify open Customer Service roles at Ryder
Searching broadly misses roles where Ryder is actively hiring and open to sponsorship. Migrate Mate filters specifically for visa-sponsoring employers by role type, so you can focus your applications on Ryder positions where sponsorship is a real possibility.
Customer Service at Ryder System jobs are hiring across the US. Find yours.
Find Customer Service at Ryder System JobsFrequently Asked Questions
Does Ryder System sponsor H-1B visas for Customer Service roles?
Yes, Ryder System has a track record of sponsoring H-1B visas for Customer Service positions, particularly in roles tied to fleet coordination, logistics support, and account management. Sponsorship is handled through Ryder's internal HR and legal process. Your strongest path is applying to roles where your background directly matches the operational demands of their service function, then raising sponsorship clearly during the offer stage.
Which visa types does Ryder System commonly use for Customer Service positions?
Ryder sponsors both H-1B visas for specialty occupation roles and employment-based Green Cards through the EB-2 and EB-3 preference categories. H-1B is the more common route for active hires, while EB-2 and EB-3 sponsorship typically follows after you've established tenure in a role. Customer Service positions that involve account management, logistics analysis, or specialized fleet support are the most likely to qualify under these categories.
What qualifications and experience does Ryder System expect for Customer Service roles?
Ryder typically looks for experience in logistics, transportation, or fleet management environments rather than general call center backgrounds. Familiarity with service level agreements, account coordination, and supply chain operations is valued. Many posted roles expect a bachelor's degree in business, operations, or a related field. For sponsored positions, your credentials need to support the specialty occupation standard USCIS uses to evaluate H-1B eligibility.
How do I apply for Customer Service jobs at Ryder System?
Applications go through Ryder's careers portal, where Customer Service roles are listed under their logistics and fleet services divisions. Migrate Mate also surfaces Ryder's open Customer Service positions filtered for visa sponsorship eligibility, which makes it easier to identify the right roles without sorting through listings where sponsorship isn't on the table. Apply with a resume that speaks directly to Ryder's operational context, not just general service experience.
How do I manage the timeline between a Ryder offer and my visa filing?
The H-1B cap registration window opens each March, with an October 1 start date if selected. If you receive a Ryder offer outside that window, you'll need to plan for either a transfer from an existing H-1B or a wait until the next cycle. Ryder's HR team initiates the petition with their immigration counsel, but you should confirm internal deadlines early. A gap of six to nine months between offer and authorized start is common for cap-subject filings.
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