Customer Service Jobs at SBM Management Services with Visa Sponsorship
SBM Management Services hires for Customer Service roles across facilities and business support operations, with a sponsorship history that includes H-1B, F-1 OPT, and TN visa holders. If you're an international job seeker targeting this function, SBM offers a concrete pathway worth pursuing.
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Get Access To All JobsTitle:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
See all 74+ Customer Service at SBM Management Services jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at SBM Management Services Jobs
Tailor your resume to SBM's environment
SBM operates in facilities management and business support outsourcing, so highlight experience in high-volume, client-facing service environments. Generic call center experience reads weaker than examples tied to vendor coordination, facilities requests, or B2B account support.
Ask directly about H-1B filing readiness
During interviews, ask whether the Customer Service role qualifies as a specialty occupation under USCIS standards and whether SBM has an immigration counsel on retainer. Roles framed around operations analysis or client solutions management tend to support H-1B petitions more cleanly than general representative titles.
Target open requisitions on Migrate Mate
Browse Customer Service openings at SBM Management Services on Migrate Mate, which filters specifically for visa-sponsoring employers. You can confirm which visa types SBM has historically supported before investing time in an application.
Prepare your TN documentation if Canadian or Mexican
SBM sponsors TN visas, and Customer Service roles that require a bachelor's degree in a qualifying field like management or business can support a TN classification. Have your degree credentials and a detailed offer letter ready, as TN adjudication at the port of entry is immediate.
Align your start date with the H-1B cap timeline
If you need H-1B sponsorship from SBM, the USCIS cap registration window opens in March for an October 1 start. Plan your application and interview process so an offer can be in place before the registration deadline to avoid missing the annual lottery cycle.
Customer Service at SBM Management Services jobs are hiring across the US. Find yours.
Find Customer Service at SBM Management Services JobsFrequently Asked Questions
Does SBM Management Services sponsor H-1B visas for Customer Service roles?
SBM Management Services has a history of sponsoring H-1B visas, including for roles within their Customer Service function. Sponsorship is most straightforward when the position is structured around a specific professional discipline such as operations, account management, or business analysis, which satisfies USCIS specialty occupation requirements. Confirming the job title's framing with your recruiter early in the process is worth your time.
How do I apply for Customer Service jobs at SBM Management Services?
You can find and apply for Customer Service openings at SBM Management Services directly through Migrate Mate, which surfaces roles from employers with verified sponsorship histories. Once you identify a relevant opening, apply through the company's careers portal and indicate your visa status early in the screening process so the recruiter can flag it with their HR or immigration team.
Which visa types does SBM Management Services commonly use for Customer Service positions?
SBM Management Services has sponsored H-1B, F-1 OPT, F-1 CPT, and TN visas for Customer Service roles. F-1 OPT and CPT are typically used for recent graduates entering support or coordinator roles. TN is an option for Canadian and Mexican nationals in qualifying professional categories. H-1B sponsorship is available for roles that meet USCIS specialty occupation standards.
What qualifications does SBM Management Services expect for Customer Service roles?
SBM typically looks for candidates with experience in client-facing or B2B service environments, given their focus on facilities management and business support outsourcing. A bachelor's degree in business, communications, or a related field strengthens your profile, particularly if you're pursuing H-1B or TN sponsorship where degree relevance is scrutinized by USCIS or Customs and Border Protection.
How do I time my application if I need visa sponsorship at SBM Management Services?
If you're on F-1 OPT, apply at least two to three months before your authorized work period begins to allow time for hiring, onboarding, and any internal immigration review. For H-1B sponsorship, the USCIS cap registration window opens each March, with an October 1 employment start date. Build your job search timeline backward from that deadline to ensure an offer is secured before registration closes.
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