Customer Service Jobs at Public Storage with Visa Sponsorship
Customer Service roles at Public Storage span property management support, tenant relations, and storage facility operations across the U.S. The company has an established track record of sponsoring work visas for qualifying customer-facing roles, making it a viable target for international candidates with relevant service experience.
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Get Access To All JobsCompany Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $15.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation:
Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0270
Company Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $15.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation:
Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0270
See all 88+ Customer Service at Public Storage jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Public Storage roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Public Storage Jobs
Frame your storage industry experience strategically
Customer Service roles at Public Storage involve lease agreements, delinquency resolution, and facilities coordination. Highlight any experience with property management software, rental contracts, or account collections to show you can handle the full scope of the position.
Confirm the role qualifies before applying
Not every Customer Service opening at Public Storage carries sponsorship eligibility. Prioritize district and regional support roles over entry-level positions, as those are more likely to meet the specialty occupation threshold required for H-1B classification.
Search verified sponsoring employers on Migrate Mate
Use Migrate Mate to filter Customer Service openings at Public Storage by visa type. This surfaces only roles where sponsorship is actively offered, saving you from applying to positions where authorization discussions will stall at the offer stage.
Ask about LCA filing timing before accepting
Your employer must file a certified Labor Condition Application with DOL before USCIS can process your H-1B petition. Confirm Public Storage's internal HR timeline for this step so your start date aligns with petition approval, especially if you're transitioning from OPT.
Protect your OPT cap-gap window carefully
If your F-1 OPT expires before October 1 and your H-1B petition is filed by April 1, the cap-gap provision extends your work authorization. Notify Public Storage's HR team immediately after lottery selection so they can document your continued eligibility correctly.
Get E-Verify onboarding documents ready early
Public Storage participates in E-Verify, meaning your employment authorization is verified electronically on your first day. Bring your original EAD card, passport, and I-94 printout to onboarding. Discrepancies trigger a Tentative Nonconfirmation, which can delay your start date.
Customer Service at Public Storage jobs are hiring across the US. Find yours.
Find Customer Service at Public Storage JobsFrequently Asked Questions
Does Public Storage sponsor H-1B visas for Customer Service?
Yes, Public Storage has sponsored H-1B visas for Customer Service roles, though eligibility depends on the specific position. The role must qualify as a specialty occupation under USCIS standards, which typically means it requires at least a bachelor's degree in a relevant field. District-level and support coordination roles are more likely to meet that threshold than front-line storage associate positions.
How do I apply for Customer Service jobs at Public Storage?
Applications go through Public Storage's careers portal, where you can filter by location and job category. When applying, focus on roles in district coordination, tenant services, or regional support rather than entry-level property positions. During the interview process, proactively confirm that the role includes visa sponsorship before accepting any offer, as not every Customer Service listing is sponsorship-eligible.
Which visa types does Public Storage sponsor for Customer Service roles?
Public Storage has sponsored H-1B, TN, and F-1 OPT and CPT work authorizations for Customer Service positions, and has supported Green Card pathways through EB-2 and EB-3 classifications. TN visas apply only to Canadian and Mexican nationals in qualifying professional categories. F-1 OPT is typically the starting point for recent graduates before an employer initiates an H-1B petition.
What qualifications does Public Storage expect for sponsored Customer Service roles?
Most sponsorship-eligible Customer Service positions at Public Storage require a bachelor's degree, often in business administration, communications, or a related field. Prior experience in property management, real estate operations, or high-volume customer account management strengthens your application. Familiarity with rental agreement workflows, collections processes, or CRM platforms aligns well with what the company actually needs in these roles.
How do I find Customer Service roles at Public Storage that offer visa sponsorship?
The most efficient way is to use Migrate Mate, which filters job listings specifically by visa sponsorship type so you only see Public Storage Customer Service roles where sponsorship is confirmed. This avoids the common problem of applying broadly and discovering late in the process that a specific opening does not include immigration support. From there, you can target your application to roles that match your visa category.
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