Customer Service Jobs at Uline with Visa Sponsorship
Customer Service jobs at Uline focus on order management, client support, and distribution coordination across their shipping supply operations. The company has an established track record of sponsoring international talent in this function, supporting multiple visa pathways for qualified candidates committed to building a long-term career in U.S. distribution and wholesale.
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Get Access To All JobsCustomer Service Representative
Pay from $25 to $30 per hour with significant growth and earning potential!
Washington Branch
3131 Hogum Bay Road NE, Lacey, WA 98516
Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Hours: Various on-site full-time shifts available.
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Customer Service Representative
Pay from $25 to $30 per hour with significant growth and earning potential!
Washington Branch
3131 Hogum Bay Road NE, Lacey, WA 98516
Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Hours: Various on-site full-time shifts available.
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at Uline.
Get Access To All JobsTips for Finding Customer Service Jobs at Uline
Frame your experience around distribution-specific service
Uline's Customer Service team handles high-volume B2B order inquiries, returns, and logistics coordination. Tailor your resume to show experience with order management systems, fulfillment workflows, or wholesale client support rather than general retail or hospitality backgrounds.
Target Uline's direct careers portal early
Uline posts Customer Service openings directly on their careers site before they appear on aggregators. Check their portal regularly and apply as soon as a role opens, since distribution companies at this scale often fill service roles in concentrated hiring windows.
Clarify your visa status before the phone screen
Uline sponsors multiple visa types for Customer Service, so being upfront about whether you're on F-1 OPT, seeking H-1B sponsorship, or eligible for TN status lets their HR team route your application correctly without delays later in the process.
Confirm your OPT work authorization timeline with USCIS
If you're on F-1 OPT, verify your EAD expiration date and STEM extension eligibility before accepting a Customer Service offer. Uline's onboarding process requires active work authorization, and gaps between OPT and H-1B filing can complicate your start date.
Use Migrate Mate to filter verified sponsoring employers
Finding Customer Service roles at companies actively sponsoring your visa type takes real filtering. Use Migrate Mate to search Distribution and Wholesale employers by visa category so you're targeting roles where sponsorship is already confirmed, not speculative.
Prepare for a PERM timeline if pursuing permanent residence
Uline has sponsored EB-2 and EB-3 Green Cards for Customer Service employees. If long-term sponsorship is your goal, ask during offer negotiations whether the company initiates PERM after a defined tenure, since DOL labor certification timelines typically run one to two years.
Frequently Asked Questions
Does Uline sponsor H-1B visas for Customer Service?
Yes, Uline has a documented history of sponsoring H-1B visas for Customer Service roles. If you're pursuing H-1B sponsorship, confirm the role qualifies as a specialty occupation requiring a bachelor's degree in a relevant field. Customer Service positions at distribution companies at Uline's scale often involve systems management and logistics coordination that can meet USCIS specialty occupation standards, though eligibility depends on the specific role and your credentials.
How do I apply for Customer Service jobs at Uline?
Apply directly through Uline's careers portal at uline.jobs. Search for Customer Service openings and submit your application with a resume tailored to B2B order management and distribution support. Uline's hiring process typically includes a phone screen followed by on-site interviews at their Wisconsin headquarters or regional facilities. Disclose your visa sponsorship needs early so HR can assess fit before advancing you to later stages.
Which visa types does Uline commonly use for Customer Service roles?
Uline has sponsored H-1B, TN visa, F-1 OPT, F-1 CPT, J-1 visa, and EB-2 and EB-3 Green Cards for employees in Customer Service functions. TN visa status is a fast-track option for Canadian and Mexican nationals in qualifying roles. F-1 OPT and CPT are common entry points for recent graduates, with H-1B sponsorship available for longer-term positions once you've demonstrated fit within the team.
What qualifications does Uline expect for sponsored Customer Service positions?
Uline typically looks for candidates with a bachelor's degree in business, communications, supply chain, or a related field for roles that require visa sponsorship. Prior experience supporting B2B clients, managing high-volume order queues, or working within ERP or order management systems is a strong differentiator. Familiarity with distribution or wholesale operations, even from internships or co-ops, helps position your application competitively.
How long does the sponsorship process take for a Customer Service role at Uline?
Timeline depends on your visa type. H-1B sponsorship follows USCIS's annual April lottery, with a cap-subject start date of October 1. TN status for Canadian nationals can be obtained at the border in a single day. For Green Card sponsorship through PERM, expect a DOL labor certification process spanning at least one to two years before the immigrant petition stage. Browsing open roles by visa type on Migrate Mate helps you identify which pathway aligns with your timeline.