Customer Service Jobs at Uline with Visa Sponsorship
Uline's Customer Service roles focus on order management, client support, and distribution coordination across their shipping supply operations. The company has an established track record of sponsoring international talent in this function, supporting multiple visa pathways for qualified candidates committed to building a long-term career in U.S. distribution and wholesale.
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Get Access To All JobsSenior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
- Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
- Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
- Recruit, retain and motivate staff to ensure the highest levels of customer service.
- Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
- Bachelor’s degree.
- 5+ years of experience in customer service operations and or management.
- Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
- Effectively communicate with your team, colleagues, management and across other departments.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
LI-TK1
LI-GA001
(#IN-GAMANC)
ZR-GACS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Senior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
- Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
- Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
- Recruit, retain and motivate staff to ensure the highest levels of customer service.
- Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
- Bachelor’s degree.
- 5+ years of experience in customer service operations and or management.
- Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
- Effectively communicate with your team, colleagues, management and across other departments.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
LI-TK1
LI-GA001
(#IN-GAMANC)
ZR-GACS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
See all 35+ Customer Service at Uline jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Uline Jobs
Frame your experience around distribution-specific service
Uline's Customer Service team handles high-volume B2B order inquiries, returns, and logistics coordination. Tailor your resume to show experience with order management systems, fulfillment workflows, or wholesale client support rather than general retail or hospitality backgrounds.
Target Uline's direct careers portal early
Uline posts Customer Service openings directly on their careers site before they appear on aggregators. Check their portal regularly and apply as soon as a role opens, since distribution companies at this scale often fill service roles in concentrated hiring windows.
Confirm your OPT work authorization timeline with USCIS
If you're on F-1 OPT, verify your EAD expiration date and STEM extension eligibility before accepting a Customer Service offer. Uline's onboarding process requires active work authorization, and gaps between OPT and H-1B filing can complicate your start date.
Use Migrate Mate to filter verified sponsoring employers
Finding Customer Service roles at companies actively sponsoring your visa type takes real filtering. Use Migrate Mate to search Distribution and Wholesale employers by visa category so you're targeting roles where sponsorship is already confirmed, not speculative.
Prepare for a PERM timeline if pursuing permanent residence
Uline has sponsored EB-2 and EB-3 Green Cards for Customer Service employees. If long-term sponsorship is your goal, ask during offer negotiations whether the company initiates PERM after a defined tenure, since DOL labor certification timelines typically run one to two years.
Customer Service at Uline jobs are hiring across the US. Find yours.
Find Customer Service at Uline JobsFrequently Asked Questions
Does Uline sponsor H-1B visas for Customer Service?
Yes, Uline has a documented history of sponsoring H-1B visas for Customer Service roles. If you're pursuing H-1B sponsorship, confirm the role qualifies as a specialty occupation requiring a bachelor's degree in a relevant field. Customer Service positions at distribution companies at Uline's scale often involve systems management and logistics coordination that can meet USCIS specialty occupation standards, though eligibility depends on the specific role and your credentials.
How do I apply for Customer Service jobs at Uline?
Apply directly through Uline's careers portal at uline.jobs. Search for Customer Service openings and submit your application with a resume tailored to B2B order management and distribution support. Uline's hiring process typically includes a phone screen followed by on-site interviews at their Wisconsin headquarters or regional facilities. Disclose your visa sponsorship needs early so HR can assess fit before advancing you to later stages.
Which visa types does Uline commonly use for Customer Service roles?
Uline has sponsored H-1B, TN, F-1 OPT, F-1 CPT, J-1, and EB-2 and EB-3 Green Cards for employees in Customer Service functions. TN status is a fast-track option for Canadian and Mexican nationals in qualifying roles. F-1 OPT and CPT are common entry points for recent graduates, with H-1B sponsorship available for longer-term positions once you've demonstrated fit within the team.
What qualifications does Uline expect for sponsored Customer Service positions?
Uline typically looks for candidates with a bachelor's degree in business, communications, supply chain, or a related field for roles that require visa sponsorship. Prior experience supporting B2B clients, managing high-volume order queues, or working within ERP or order management systems is a strong differentiator. Familiarity with distribution or wholesale operations, even from internships or co-ops, helps position your application competitively.
How long does the sponsorship process take for a Customer Service role at Uline?
Timeline depends on your visa type. H-1B sponsorship follows USCIS's annual April lottery, with a cap-subject start date of October 1. TN status for Canadian nationals can be obtained at the border in a single day. For Green Card sponsorship through PERM, expect a DOL labor certification process spanning at least one to two years before the immigrant petition stage. Browsing open roles by visa type on Migrate Mate helps you identify which pathway aligns with your timeline.
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