Customer Support Jobs at Uline with Visa Sponsorship
Uline's Customer Support roles center on order management, client communication, and logistics coordination across its distribution network. The company has an established path for sponsoring international talent in this function, making it a credible target for candidates on work visas or completing U.S. degrees.
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Get Access To All JobsBilingual Customer Support Specialist
Pay from $28 to $33 per hour with significant growth and earning potential!
Includes $2 Shift Differential
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Bilingual Customer Support Specialist
Pay from $28 to $33 per hour with significant growth and earning potential!
Includes $2 Shift Differential
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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Get Access To All JobsTips for Finding Customer Support Jobs at Uline Jobs
Frame Your Experience Around Order Operations
Uline's Customer Support teams handle high-volume B2B accounts tied to shipping and distribution workflows. Tailor your resume to show experience with order entry, inventory queries, or account resolution in a product-heavy environment rather than general retail or consumer support.
Verify Uline's E-Verify Enrollment Before Applying
TN and F-1 OPT authorization both require E-Verify participation from the employer. Uline operates as a large federal contractor-adjacent distributor and maintains E-Verify enrollment, which protects your work authorization from day one without additional paperwork on your end.
Ask Directly About PERM Sponsorship Timelines
If your goal is a Green Card through EB-2 or EB-3, ask during the offer stage whether Uline has initiated PERM labor certifications for Customer Support roles before. Distribution employers sometimes sponsor selectively by level, and knowing this early shapes your long-term plan.
Use Migrate Mate to Filter Verified Sponsorship Listings
Uline posts Customer Support roles across multiple platforms, but not all listings surface sponsorship details. Use Migrate Mate to find and filter Uline's openings by verified visa sponsorship type so you're applying only to positions where your immigration status is already a known fit.
Prepare Documentation Matching Your Specialty Occupation Claim
Customer Support H-1B petitions face scrutiny because the role must qualify as a specialty occupation requiring a degree. Gather transcripts, a detailed offer letter specifying systems used (ERP, CRM), and any certifications in supply chain or logistics to strengthen USCIS's specialty occupation assessment.
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Find Customer Support at Uline JobsFrequently Asked Questions
Does Uline sponsor H-1B visas for Customer Supports?
Yes, Uline has sponsored H-1B visas for Customer Support roles. Because these positions involve complex B2B account management, order systems, and logistics coordination, they can qualify as specialty occupations under USCIS standards when supported by a strong offer letter and degree documentation. Sponsorship is not automatic for every opening, so confirming eligibility directly with the hiring team during the offer process is the right move.
Which visa types are commonly used for Customer Support roles at Uline?
H-1B is the most common long-term path for Customer Support professionals at Uline. F-1 OPT and CPT allow students and recent graduates to start working while a longer-term petition is prepared. TN visas are an option for Canadian and Mexican nationals in qualifying professional categories. Uline has also supported EB-2 and EB-3 Green Card sponsorship for candidates in this function on a case-by-case basis.
What qualifications does Uline expect for Customer Support roles?
Uline's Customer Support positions typically require a bachelor's degree, often in business, communications, or a related field. Experience handling B2B accounts, familiarity with ERP or CRM platforms, and strong written communication skills are consistent themes across their job listings. Roles in their distribution environment often expect comfort with high-volume order workflows and the ability to coordinate across warehouse and sales teams.
How do I apply for Customer Support jobs at Uline?
You can browse and apply for Customer Support roles at Uline through Migrate Mate, which filters openings by verified visa sponsorship so you can confirm your immigration status fits before applying. Uline's Customer Support hiring tends to be centralized, with candidates moving through a structured interview process that includes role-specific scenarios around account handling and problem resolution. Applying with a resume tailored to distribution and logistics workflows improves your chances significantly.
How do I time my application around H-1B filing deadlines?
The H-1B cap registration window opens each March, with employment starting no earlier than October 1 of that year. If you're on F-1 OPT, you need a job offer and a prepared I-129 petition before that March window. Starting your application process at Uline by November or December of the prior year gives your employer enough time to work with immigration counsel and meet the USCIS registration deadline comfortably.
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