Sikich Visa Sponsorship USA
Sikich is a professional services firm in accounting and auditing that sponsors H-1B visas along with F-1 OPT and CPT pathways. It's a moderate sponsor, making it a realistic target for international candidates in finance, tax, and advisory roles who are already in the U.S. on student status.
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Get Access To All JobsINTRODUCTION
Help Desk Lead (TANTUS)
What to expect when you join Tantus, a Sikich Subsidiary
Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth – for our clients, for ourselves and for our communities.
The professional services landscape continues to evolve. For Tantus, a Sikich Subsidiary, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Tantus, a Sikich Subsidiary has developed into a highly regarded provider of professional services and a sought-after employer of choice.
Do you want to work with other skilled and agile practitioners who thrive on challenge and growth? We believe everyone has untapped potential. That’s why we lead with vision and act fast, pairing deep expertise with practical solutions. Our teams cut through complexity and deliver real impact. It's our hope that you find more than just a job. At Tantus, a Sikich Subsidiary, you'll find optimism, clear insights and genuine warmth, without egos.
Are you ready to grow with us?
Position Summary
Sikich is seeking a skilled Help Desk Lead to support team members’ quality of work across all aspects of the help desk supporting our end users, industry members and internal engineering and operations.
WHAT WILL YOU DO IN THIS ROLE?
- Must be focused on helpdesk performance, training, user/stakeholder communications and outreach, and other customer service-related activities involving IT as needed.
- Identify process improvement opportunities and pro-active team-wide changes that support ITIL v3.1 or ITIL v4 governance.
- Facilitate information sharing and coordination across team members and system admins.
- Identify integration points, potential efficiencies and external dependencies among product-level schedule.
- Provide support to the team as the SME on ServiceNow.
- Provide end-user technical assistance via instant messaging, video and audio conferencing, telephone, email, desktop sharing, and desk-side service for resolving IT service-related needs and issues to the user’s complete satisfaction.
- Provide end-user communications, alerts, and notifications.
- Review incoming tickets and assign the proper personnel to address the issue.
- Escalate issues via email, phone, and in person, depending on the severity of the issue.
- Provide agency employees with system status and user account password change and reset support for business applications.
- Record and track all reported issues via the bureau’s help desk troubleshooting ticket system, ServiceNow.
- Assess user needs and requirements and determine the best possible course of action to immediately remediate any issues, complaints, or comments.
- Develop and contribute to SOPs for troubleshooting and remediation of common end-user issues.
- Assess and escalate issues that do not have standard SOPs for remediation to the appropriate OCIO work stream lead or staff.
- Update SOPs as needed and perform periodic analyses to determine the validity and relevance of all SOPs on record.
WHAT DO YOU NEED TO SUCCEED IN THIS ROLE?
- 5+ years of experience in a Helpdesk Analyst or technician role.
- Experience in troubleshooting Tier 1, 2 & 3 level tickets.
- Demonstrated knowledge and accomplishment in analyzing, diagnosing, and recommending solutions for resolution of tickets.
- Bachelor’s degree in technology or related field (preferred).
In compliance with this state’s pay transparency laws, the midpoint of the salary range for this role is $62,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
IN ADDITION, SPECIFIC SKILLS/EXPERIENCE REQUIRED ARE AS FOLLOWS:
Values driven: You embody and model absolute integrity and servant leadership and you have a bias for action and continuous innovation.
Uncompromising problem solver: You see opportunities in every business challenge and can develop, articulate and implement solutions.
Collaboration: You are a relationship builder across all levels of the organization and across all business units.
Instills trust: You do what you say, without ego, and you follow through on commitments consistently and credibly.
Impact & influence: You are relentlessly focused on making a difference and can gain support for ideas, proposals and solutions. You get others to act, with or without formal authority, to advance initiatives and objectives.
ABOUT TANTUS, A SIKICH SUBSIDIARY
Tantus, a Sikich Subsidiary, offers the public and private sectors a diverse platform of professional services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams and communities accelerate success.
Tantus, a Sikich Subsidiary, has approximately 2,000 team members and operates across North America, EMEA and APAC.
TANTUS, A SIKICH SUBSIDIARY TOTAL REWARDS
Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members’ health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.
SOME EXAMPLES OF OUR MANY BENEFITS:
Tantus, a Sikich Subsidiary maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Tantus, a Sikich Subsidiary, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.
Tantus, a Sikich Subsidiary will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
Tantus, a Sikich Subsidiary offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.
WE ALSO OFFER:
- Flexible work arrangements
- Health, dental, vision, life, and accident/death/disability insurance options
- HSA employer contribution
- Eleven (11) paid holidays annually
- A robust paid Parental Bonding Leave program covering birth, adoption, and foster children
- 401(k) with employer contributions
- Tuition reimbursement
- Generous employee referral bonus program
- Client referral bonus program
- Pet insurance
- FORCE – Tantus, a Sikich Subsidiary community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.
Want to learn more? Visit our Careers website or Glassdoor profile.
Tantus, a Sikich Subsidiary is an Equal Opportunity Employer M/F/D/V
Sikich currently practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients. Sikich LLC has a contractual arrangement with Sikich CPA LLC under which Sikich LLC provides Sikich CPA LLC with professional and support personnel and other services to support Sikich CPA LLC’s performance of its professional services, and Sikich CPA LLC shares certain client information with Sikich LLC with respect to the provision of such services.
INTRODUCTION
Help Desk Lead (TANTUS)
What to expect when you join Tantus, a Sikich Subsidiary
Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth – for our clients, for ourselves and for our communities.
The professional services landscape continues to evolve. For Tantus, a Sikich Subsidiary, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Tantus, a Sikich Subsidiary has developed into a highly regarded provider of professional services and a sought-after employer of choice.
Do you want to work with other skilled and agile practitioners who thrive on challenge and growth? We believe everyone has untapped potential. That’s why we lead with vision and act fast, pairing deep expertise with practical solutions. Our teams cut through complexity and deliver real impact. It's our hope that you find more than just a job. At Tantus, a Sikich Subsidiary, you'll find optimism, clear insights and genuine warmth, without egos.
Are you ready to grow with us?
Position Summary
Sikich is seeking a skilled Help Desk Lead to support team members’ quality of work across all aspects of the help desk supporting our end users, industry members and internal engineering and operations.
WHAT WILL YOU DO IN THIS ROLE?
- Must be focused on helpdesk performance, training, user/stakeholder communications and outreach, and other customer service-related activities involving IT as needed.
- Identify process improvement opportunities and pro-active team-wide changes that support ITIL v3.1 or ITIL v4 governance.
- Facilitate information sharing and coordination across team members and system admins.
- Identify integration points, potential efficiencies and external dependencies among product-level schedule.
- Provide support to the team as the SME on ServiceNow.
- Provide end-user technical assistance via instant messaging, video and audio conferencing, telephone, email, desktop sharing, and desk-side service for resolving IT service-related needs and issues to the user’s complete satisfaction.
- Provide end-user communications, alerts, and notifications.
- Review incoming tickets and assign the proper personnel to address the issue.
- Escalate issues via email, phone, and in person, depending on the severity of the issue.
- Provide agency employees with system status and user account password change and reset support for business applications.
- Record and track all reported issues via the bureau’s help desk troubleshooting ticket system, ServiceNow.
- Assess user needs and requirements and determine the best possible course of action to immediately remediate any issues, complaints, or comments.
- Develop and contribute to SOPs for troubleshooting and remediation of common end-user issues.
- Assess and escalate issues that do not have standard SOPs for remediation to the appropriate OCIO work stream lead or staff.
- Update SOPs as needed and perform periodic analyses to determine the validity and relevance of all SOPs on record.
WHAT DO YOU NEED TO SUCCEED IN THIS ROLE?
- 5+ years of experience in a Helpdesk Analyst or technician role.
- Experience in troubleshooting Tier 1, 2 & 3 level tickets.
- Demonstrated knowledge and accomplishment in analyzing, diagnosing, and recommending solutions for resolution of tickets.
- Bachelor’s degree in technology or related field (preferred).
In compliance with this state’s pay transparency laws, the midpoint of the salary range for this role is $62,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
IN ADDITION, SPECIFIC SKILLS/EXPERIENCE REQUIRED ARE AS FOLLOWS:
Values driven: You embody and model absolute integrity and servant leadership and you have a bias for action and continuous innovation.
Uncompromising problem solver: You see opportunities in every business challenge and can develop, articulate and implement solutions.
Collaboration: You are a relationship builder across all levels of the organization and across all business units.
Instills trust: You do what you say, without ego, and you follow through on commitments consistently and credibly.
Impact & influence: You are relentlessly focused on making a difference and can gain support for ideas, proposals and solutions. You get others to act, with or without formal authority, to advance initiatives and objectives.
ABOUT TANTUS, A SIKICH SUBSIDIARY
Tantus, a Sikich Subsidiary, offers the public and private sectors a diverse platform of professional services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams and communities accelerate success.
Tantus, a Sikich Subsidiary, has approximately 2,000 team members and operates across North America, EMEA and APAC.
TANTUS, A SIKICH SUBSIDIARY TOTAL REWARDS
Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members’ health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.
SOME EXAMPLES OF OUR MANY BENEFITS:
Tantus, a Sikich Subsidiary maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Tantus, a Sikich Subsidiary, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.
Tantus, a Sikich Subsidiary will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
Tantus, a Sikich Subsidiary offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.
WE ALSO OFFER:
- Flexible work arrangements
- Health, dental, vision, life, and accident/death/disability insurance options
- HSA employer contribution
- Eleven (11) paid holidays annually
- A robust paid Parental Bonding Leave program covering birth, adoption, and foster children
- 401(k) with employer contributions
- Tuition reimbursement
- Generous employee referral bonus program
- Client referral bonus program
- Pet insurance
- FORCE – Tantus, a Sikich Subsidiary community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.
Want to learn more? Visit our Careers website or Glassdoor profile.
Tantus, a Sikich Subsidiary is an Equal Opportunity Employer M/F/D/V
Sikich currently practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients. Sikich LLC has a contractual arrangement with Sikich CPA LLC under which Sikich LLC provides Sikich CPA LLC with professional and support personnel and other services to support Sikich CPA LLC’s performance of its professional services, and Sikich CPA LLC shares certain client information with Sikich LLC with respect to the provision of such services.
Job Roles at Sikich Companies
How to Get Visa Sponsorship in Sikich Visa Sponsorship USA
Target roles aligned with your degree field
Sikich sponsors visa holders in technical accounting and advisory roles where a specific degree is required. Positions in audit, tax, and financial consulting align best with specialty occupation standards, focus your applications on these functions.
Understand the H-1B lottery timeline early
If you're targeting H-1B sponsorship at Sikich, the lottery registration window opens in March each year. Raise the conversation with your hiring manager or recruiter well before then so the firm can file on time if selected.
Focus on regional office hiring patterns
Sikich operates across multiple U.S. markets. Certain offices may have more active hiring in sponsor-eligible roles than others, research which locations have accounting and audit openings and target those specifically in your outreach.
Highlight technical specializations in your application
Sikich serves clients in complex industries like manufacturing, healthcare, and financial services. Candidates with specialized knowledge in a specific sector or accounting discipline stand out and make the specialty occupation case easier to support.
Use Migrate Mate to find verified sponsor openings
Sikich's sponsorship activity is documented in public filings. Migrate Mate surfaces verified sponsors like Sikich so you can filter by real sponsorship history and find open roles without guessing whether a firm will actually support your visa.
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Get Access To All JobsFrequently Asked Questions
Does Sikich sponsor H-1B visas?
Yes, Sikich sponsors H-1B visas. The firm has an established track record of sponsoring international professionals in accounting and auditing roles that qualify as specialty occupations. H-1B sponsorship at Sikich is most common for candidates already working there on F-1 OPT, where the firm has had time to evaluate the hire before committing to the petition.
Which visa types does Sikich sponsor?
Sikich sponsors H-1B visas for full-time professional roles, and also supports F-1 OPT and F-1 CPT for students completing practical training. TN visas are also sponsored, making Sikich accessible to Canadian and Mexican nationals in qualifying accounting and advisory positions. The firm does not have a documented history of Green Card sponsorship.
Which departments or roles at Sikich are most likely to receive visa sponsorship?
Visa sponsorship at Sikich is concentrated in technical roles across audit, tax, and advisory services. These functions require specific educational credentials in accounting or finance, which supports the specialty occupation classification needed for H-1B petitions. Candidates applying to generalist or administrative roles are less likely to be eligible for sponsorship consideration.
How do I time my application to Sikich around the H-1B process?
The H-1B lottery registration typically opens in early March for an October 1 start date. If you're on F-1 OPT and your status expires before October, your employer may need to bridge the gap. Start conversations with Sikich recruiters no later than January so there's enough runway to confirm sponsorship intent before the registration window opens.
How do I find open visa-sponsored roles at Sikich?
Migrate Mate lists open positions at verified sponsoring employers, including Sikich, filtered by real filing history so you're not applying to companies that list jobs but never sponsor. Search for Sikich directly on Migrate Mate to see current openings and cross-reference the visa types the firm has sponsored to assess which roles are the strongest fit for your situation.
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