Customer Success Director Jobs at Slalom with Visa Sponsorship
Slalom hires Customer Success Directors to lead client relationships and drive outcomes across its consulting engagements. The company has a strong track record of sponsoring international talent for this function, supporting multiple visa pathways so qualified candidates aren't ruled out by immigration status.
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At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We are currently seeking a Client Partner for our NorCal Market within the Fintech portfolio. Client Partners are regularly and closely engaged with their clients – understanding their client’s strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are doer-sellers. They are highly aware of the delivery work in which Slalom is engaged, and work with the account team to drive excellent delivery. You will enjoy this role if you have a real passion and interest in your client’s business and deep Fintech knowledge. You want to spend time with your clients in person. You thrive in a fast-paced environment, with high autonomy and you enjoy the variety of business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management—all in a single role.
What You’ll Do
- Build strategies to target and develop business with existing and new clients within FinTech
- Partner with clients to solve problems and bring value beyond the obvious
- Manage a $12.5M+ book of business as a Senior Director
- Build and maintain long term client relationships
- Be responsible for achieving and maintaining client satisfaction across several engagements
- Orchestrate and build pursuit teams to solve clients’ business problems; lead teams through deal close
- Lead engagements and project teams, delivering complex solutions
- Contribute to project delivery
- Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities
What You’ll Bring
- A hunger to build- this role is for someone who thrives in professional services, is eager to sell business and sees whitespace as an opportunity.
- 15 years’ experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts.
- Proven experience with complex account management, navigating large, enterprise organizations
- Experience managing transformational programs that incorporate people, processes, and technology
- Previous responsibility for revenue and sales goals and management
- Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
- Excellent negotiation, conflict management, problem-solving, and decision-making skills with a track record of client satisfaction
About us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Senior Director is $221,000 to $322,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.
Who You’ll Work With
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We are currently seeking a Client Partner for our NorCal Market within the Fintech portfolio. Client Partners are regularly and closely engaged with their clients – understanding their client’s strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are doer-sellers. They are highly aware of the delivery work in which Slalom is engaged, and work with the account team to drive excellent delivery. You will enjoy this role if you have a real passion and interest in your client’s business and deep Fintech knowledge. You want to spend time with your clients in person. You thrive in a fast-paced environment, with high autonomy and you enjoy the variety of business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management—all in a single role.
What You’ll Do
- Build strategies to target and develop business with existing and new clients within FinTech
- Partner with clients to solve problems and bring value beyond the obvious
- Manage a $12.5M+ book of business as a Senior Director
- Build and maintain long term client relationships
- Be responsible for achieving and maintaining client satisfaction across several engagements
- Orchestrate and build pursuit teams to solve clients’ business problems; lead teams through deal close
- Lead engagements and project teams, delivering complex solutions
- Contribute to project delivery
- Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities
What You’ll Bring
- A hunger to build- this role is for someone who thrives in professional services, is eager to sell business and sees whitespace as an opportunity.
- 15 years’ experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts.
- Proven experience with complex account management, navigating large, enterprise organizations
- Experience managing transformational programs that incorporate people, processes, and technology
- Previous responsibility for revenue and sales goals and management
- Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
- Excellent negotiation, conflict management, problem-solving, and decision-making skills with a track record of client satisfaction
About us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Senior Director is $221,000 to $322,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.
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Get Access To All JobsTips for Finding Customer Success Director Jobs at Slalom Jobs
Frame Your Portfolio Around Client Outcomes
Slalom's Customer Success Directors are evaluated on measurable client impact, not just relationship management. Before applying, document retention rates, expansion revenue, and specific consulting engagements you led. Concrete outcome data signals readiness for a senior client-facing role.
Identify Which Slalom Markets Hire Internationally
Slalom operates through regional markets, and sponsorship activity varies by office. Target markets with active consulting practices in your specialty. Checking DOL Labor Condition Application disclosures by worksite location helps you identify where Slalom has filed for roles like yours.
Clarify Visa Type Early in Recruiter Conversations
Slalom sponsors several visa categories, including H-1B and E-3, but each has different timing constraints. If your OPT or current status expires soon, raise your timeline in the first recruiter call so the hiring team can assess fit before the offer stage.
Align Your Background to Specialty Occupation Standards
H-1B approval for Customer Success roles in consulting depends on demonstrating the position requires a specific degree field. Prepare documentation showing your role involves specialized knowledge in strategy, technology, or a defined consulting domain, not generalist account management.
Use Migrate Mate to Surface Open Roles by Visa Type
Slalom regularly posts Customer Success Director openings across multiple markets. Use Migrate Mate to filter those roles by the visa types Slalom sponsors, so you're only targeting positions where your immigration status is already supported.
Understand PERM Timing If You're Targeting a Green Card
If your goal is permanent residency, ask whether Slalom will initiate PERM labor certification after your first year. For EB-2 or EB-3 pathways, the PERM process takes 12 to 18 months before an I-140 can be filed, so starting that conversation early matters.
Customer Success Director at Slalom jobs are hiring across the US. Find yours.
Find Customer Success Director at Slalom JobsFrequently Asked Questions
Does Slalom sponsor H-1B visas for Customer Success Directors?
Yes, Slalom sponsors H-1B visas for Customer Success Director roles. Because this is a consulting firm, USCIS will scrutinize whether the position qualifies as a specialty occupation. Your offer letter and job duties should clearly reflect a requirement for a bachelor's degree or higher in a specific field, such as business, technology, or management consulting, rather than a general business background.
Which visa types does Slalom commonly use for Customer Success Director roles?
Slalom supports several pathways for Customer Success Directors, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, and F-1 OPT and CPT for recent graduates. Green Card sponsorship through EB-2 or EB-3 is also available for longer-term employees. The right pathway depends on your citizenship, current status, and how quickly you need work authorization.
What qualifications and experience does Slalom expect for Customer Success Director roles?
Slalom typically looks for candidates with experience managing complex client relationships in a consulting or professional services environment. A bachelor's degree in a relevant field is generally required for visa sponsorship purposes. Senior-level roles often expect a track record of growing accounts, leading cross-functional teams, and delivering measurable business outcomes for enterprise clients.
How do I apply for Customer Success Director jobs at Slalom?
You can search Slalom's career site directly or use Migrate Mate to browse Customer Success Director openings filtered by the visa types Slalom sponsors. When applying, tailor your resume to highlight client outcomes and consulting domain expertise. Mention your visa status in your initial conversation with the recruiter to confirm sponsorship is available for the specific role and market you're targeting.
How do I plan my timeline when pursuing an H-1B role at Slalom?
The H-1B cap lottery opens in March for an October 1 start date, so you need a signed offer and a filed registration before then. If you're on F-1 OPT, confirm your expiration date and whether a timely H-1B filing will trigger the cap-gap extension, which allows you to keep working through September 30 even if your OPT expires first. Starting the recruiter process by January gives you enough runway.
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