Customer Success Director Jobs at American Heart Association with Visa Sponsorship
Customer Success Director roles at American Heart Association sit at the intersection of mission-driven program delivery and stakeholder relationship management. The organization has sponsored work visas for this function, making it a viable target for international candidates with nonprofit or health-sector leadership experience.
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Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director in the Hampton Roads, VA area. This position will cover Hampton, Newport News, Norfolk, Chesapeake, Virginia Beach, Suffolk, and Williamsburg. The Director will generate revenue for our Heart Walk fundraising campaign. You will oversee the fundraising campaign, plus lead the Executive Leadership Committee.
The position is home-office-based in the Hampton Roads area, with daily local travel within the territory; you will frequently be in the field throughout the day.
We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The potential incentive is based on achieving certain revenue targets and triggers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values, where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
The Development Director will be responsible for achieving an overall fundraising goal. They will organize high-quality events in line with the Association's standards and in collaboration with the team. This is a full-time position with benefits and incentives.
- Generate revenue by prospecting and securing local corporate sponsorship and individual donations. Achieve revenue goals by building and maintaining relationships with corporate partners and donors.
- Build and maintain a pipeline of prospective corporate sponsors and donors by conducting research that matches to the campaign goals and the Association's mission.
- Develop and present proposals and accompanying materials to secure revenue and volunteer engagement.
- Recruit and be responsible for executive volunteer leadership, volunteer committees, and day-of-the-event volunteers.
- Recruit corporate team participation in Heart Walk and motivate team members to fundraise.
- Plan and implement events in collaboration with internal and external partners.
- Work with a Communications Director to support and promote campaign communication plans.
Qualifications
Want to help get your resume to the top? Take a look at the experience we require:
- 3 years of relevant experience in fundraising, sales, or other related experience
- University/College degree or equivalent experience
- Ability to do daily local travel up to 75% and some overnight trips as needed; requires access to reliable transportation at all times on an immediate basis
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components, or requesting additional assistance may be required before lifting and/or moving
- Must have at least basic knowledge and skill/proficiency with Microsoft Office
Here are some of the preferred experiences and skills we are seeking:
- Experience managing and cultivating high-level leaders at the C-Suite level
- Knowledge of corporate and community networks
Compensation & Benefits
Expected pay: The base pay range will be $59,700 to $80,000. Pay is commensurate with experience; geographic differentials may apply to the pay range. We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND3, #LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: US-VA-Hampton
Posted Date 11 hours ago (4/20/2026 7:14 PM)
Requisition ID 2026-16991
Job Category Field Campaigns
Position Type Full Time
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director in the Hampton Roads, VA area. This position will cover Hampton, Newport News, Norfolk, Chesapeake, Virginia Beach, Suffolk, and Williamsburg. The Director will generate revenue for our Heart Walk fundraising campaign. You will oversee the fundraising campaign, plus lead the Executive Leadership Committee.
The position is home-office-based in the Hampton Roads area, with daily local travel within the territory; you will frequently be in the field throughout the day.
We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The potential incentive is based on achieving certain revenue targets and triggers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values, where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
The Development Director will be responsible for achieving an overall fundraising goal. They will organize high-quality events in line with the Association's standards and in collaboration with the team. This is a full-time position with benefits and incentives.
- Generate revenue by prospecting and securing local corporate sponsorship and individual donations. Achieve revenue goals by building and maintaining relationships with corporate partners and donors.
- Build and maintain a pipeline of prospective corporate sponsors and donors by conducting research that matches to the campaign goals and the Association's mission.
- Develop and present proposals and accompanying materials to secure revenue and volunteer engagement.
- Recruit and be responsible for executive volunteer leadership, volunteer committees, and day-of-the-event volunteers.
- Recruit corporate team participation in Heart Walk and motivate team members to fundraise.
- Plan and implement events in collaboration with internal and external partners.
- Work with a Communications Director to support and promote campaign communication plans.
Qualifications
Want to help get your resume to the top? Take a look at the experience we require:
- 3 years of relevant experience in fundraising, sales, or other related experience
- University/College degree or equivalent experience
- Ability to do daily local travel up to 75% and some overnight trips as needed; requires access to reliable transportation at all times on an immediate basis
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components, or requesting additional assistance may be required before lifting and/or moving
- Must have at least basic knowledge and skill/proficiency with Microsoft Office
Here are some of the preferred experiences and skills we are seeking:
- Experience managing and cultivating high-level leaders at the C-Suite level
- Knowledge of corporate and community networks
Compensation & Benefits
Expected pay: The base pay range will be $59,700 to $80,000. Pay is commensurate with experience; geographic differentials may apply to the pay range. We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND3, #LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: US-VA-Hampton
Posted Date 11 hours ago (4/20/2026 7:14 PM)
Requisition ID 2026-16991
Job Category Field Campaigns
Position Type Full Time
See all 36+ Customer Success Director at American Heart Association jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Director at American Heart Association roles.
Get Access To All JobsTips for Finding Customer Success Director Jobs at American Heart Association Jobs
Align your credentials to nonprofit standards
American Heart Association evaluates Customer Success Directors against mission-specific competencies, not just corporate metrics. Document experience managing health program outcomes, donor relationships, or community impact initiatives before applying, as these translate directly to their hiring criteria.
Research open roles across all regions
American Heart Association posts Customer Success Director openings across multiple U.S. markets simultaneously. Targeting locations where the organization runs major cardiovascular health initiatives increases your odds, since regional offices often have more hiring flexibility and faster decision-making timelines.
Confirm OPT eligibility before your final interview
If you're on F-1 status, verify your OPT authorization start date against the role's intended start date. USCIS processing for OPT can take up to 90 days, so submit your I-765 well before you receive an offer to avoid gaps.
Ask specifically about the H-1B filing timeline
Once you have an offer, ask HR directly whether they'll file for the H-1B cap in April or use cap-exempt pathways. American Heart Association's nonprofit status may qualify certain filings for cap exemption, which removes the lottery uncertainty entirely.
Use Migrate Mate to identify active openings
Customer Success Director roles at American Heart Association aren't always easy to track across job boards. Use Migrate Mate to filter specifically for visa-sponsoring positions at this organization so you're applying to roles where sponsorship is already confirmed.
Prepare your LCA documentation proactively
DOL requires a certified Labor Condition Application before any H-1B petition can be filed. Ask your HR contact early whether their legal team handles this in-house or uses outside counsel, so you understand the realistic timeline from offer acceptance to petition submission.
Customer Success Director at American Heart Association jobs are hiring across the US. Find yours.
Find Customer Success Director at American Heart Association JobsFrequently Asked Questions
Does American Heart Association sponsor H-1B visas for Customer Success Directors?
Yes, American Heart Association has sponsored H-1B visas for roles in this function. As a nonprofit, they may qualify for cap-exempt H-1B filings under certain conditions, which bypasses the annual lottery. You should confirm this directly with their HR or talent acquisition team during the offer stage, as cap-exempt status depends on how the organization classifies the role and its affiliation structure.
How do I apply for Customer Success Director jobs at American Heart Association?
Applications go through American Heart Association's careers portal. For international candidates, the most effective approach is to apply to roles where visa sponsorship is explicitly listed or confirmed, then address your work authorization status early in the screening process. Migrate Mate lets you browse Customer Success Director openings at American Heart Association filtered by visa sponsorship type, which saves time and avoids roles that won't support your situation.
Which visa types are commonly used for Customer Success Director roles at American Heart Association?
H-1B is the most common visa type for this role category, as Customer Success Director positions typically qualify as specialty occupations requiring a bachelor's degree or higher in a relevant field. F-1 OPT and CPT are also supported, making the organization accessible to recent graduates in the U.S. TN visas are available for Canadian and Mexican nationals in qualifying professional categories.
What qualifications are expected for a Customer Success Director at American Heart Association?
The role typically requires a bachelor's degree in business, public health, nonprofit management, or a related field, along with substantial experience managing client or partner relationships in a mission-driven context. Experience in health advocacy, program delivery, or foundation-side fundraising is a strong differentiator. For visa sponsorship purposes, your degree field must align closely with the job duties to satisfy specialty occupation requirements under H-1B standards.
How do I manage the timeline between my job offer and visa filing at American Heart Association?
Once you receive an offer, the employer must file a Labor Condition Application with the DOL before submitting the H-1B petition to USCIS. Standard H-1B processing takes three to five months; premium processing reduces this to roughly 15 business days. If you're transitioning off OPT, confirm your OPT expiration date and cap-gap eligibility with your Designated School Official immediately so there's no gap in your work authorization during the filing window.
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