Customer Success Jobs at American Heart Association with Visa Sponsorship
Customer Success roles at American Heart Association sit at the intersection of mission-driven work and relationship management, supporting partners, donors, and health program participants. The organization has an established track record of sponsoring international talent in this function across H-1B, OPT, and TN pathways.
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Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director in the Hampton Roads, VA area. This position will cover Hampton, Newport News, Norfolk, Chesapeake, Virginia Beach, Suffolk, and Williamsburg. The Director will generate revenue for our Heart Walk fundraising campaign. You will oversee the fundraising campaign, plus lead the Executive Leadership Committee.
The position is home-office-based in the Hampton Roads area, with daily local travel within the territory; you will frequently be in the field throughout the day.
We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The potential incentive is based on achieving certain revenue targets and triggers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values, where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
The Development Director will be responsible for achieving an overall fundraising goal. They will organize high-quality events in line with the Association's standards and in collaboration with the team. This is a full-time position with benefits and incentives.
- Generate revenue by prospecting and securing local corporate sponsorship and individual donations. Achieve revenue goals by building and maintaining relationships with corporate partners and donors.
- Build and maintain a pipeline of prospective corporate sponsors and donors by conducting research that matches to the campaign goals and the Association's mission.
- Develop and present proposals and accompanying materials to secure revenue and volunteer engagement.
- Recruit and be responsible for executive volunteer leadership, volunteer committees, and day-of-the-event volunteers.
- Recruit corporate team participation in Heart Walk and motivate team members to fundraise.
- Plan and implement events in collaboration with internal and external partners.
- Work with a Communications Director to support and promote campaign communication plans.
Qualifications
Want to help get your resume to the top? Take a look at the experience we require:
- 3 years of relevant experience in fundraising, sales, or other related experience
- University/College degree or equivalent experience
- Ability to do daily local travel up to 75% and some overnight trips as needed; requires access to reliable transportation at all times on an immediate basis
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components, or requesting additional assistance may be required before lifting and/or moving
- Must have at least basic knowledge and skill/proficiency with Microsoft Office
Here are some of the preferred experiences and skills we are seeking:
- Experience managing and cultivating high-level leaders at the C-Suite level
- Knowledge of corporate and community networks
Compensation & Benefits
Expected pay: The base pay range will be $59,700 to $80,000. Pay is commensurate with experience; geographic differentials may apply to the pay range. We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND3, #LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: US-VA-Hampton
Posted Date 11 hours ago (4/20/2026 7:14 PM)
Requisition ID 2026-16991
Job Category Field Campaigns
Position Type Full Time
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
We are currently hiring a Development Director in the Hampton Roads, VA area. This position will cover Hampton, Newport News, Norfolk, Chesapeake, Virginia Beach, Suffolk, and Williamsburg. The Director will generate revenue for our Heart Walk fundraising campaign. You will oversee the fundraising campaign, plus lead the Executive Leadership Committee.
The position is home-office-based in the Hampton Roads area, with daily local travel within the territory; you will frequently be in the field throughout the day.
We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The potential incentive is based on achieving certain revenue targets and triggers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values, where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
The Development Director will be responsible for achieving an overall fundraising goal. They will organize high-quality events in line with the Association's standards and in collaboration with the team. This is a full-time position with benefits and incentives.
- Generate revenue by prospecting and securing local corporate sponsorship and individual donations. Achieve revenue goals by building and maintaining relationships with corporate partners and donors.
- Build and maintain a pipeline of prospective corporate sponsors and donors by conducting research that matches to the campaign goals and the Association's mission.
- Develop and present proposals and accompanying materials to secure revenue and volunteer engagement.
- Recruit and be responsible for executive volunteer leadership, volunteer committees, and day-of-the-event volunteers.
- Recruit corporate team participation in Heart Walk and motivate team members to fundraise.
- Plan and implement events in collaboration with internal and external partners.
- Work with a Communications Director to support and promote campaign communication plans.
Qualifications
Want to help get your resume to the top? Take a look at the experience we require:
- 3 years of relevant experience in fundraising, sales, or other related experience
- University/College degree or equivalent experience
- Ability to do daily local travel up to 75% and some overnight trips as needed; requires access to reliable transportation at all times on an immediate basis
- Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components, or requesting additional assistance may be required before lifting and/or moving
- Must have at least basic knowledge and skill/proficiency with Microsoft Office
Here are some of the preferred experiences and skills we are seeking:
- Experience managing and cultivating high-level leaders at the C-Suite level
- Knowledge of corporate and community networks
Compensation & Benefits
Expected pay: The base pay range will be $59,700 to $80,000. Pay is commensurate with experience; geographic differentials may apply to the pay range. We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND3, #LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: US-VA-Hampton
Posted Date 11 hours ago (4/20/2026 7:14 PM)
Requisition ID 2026-16991
Job Category Field Campaigns
Position Type Full Time
See all 113+ Customer Success at American Heart Association jobs
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Get Access To All JobsTips for Finding Customer Success Jobs at American Heart Association Jobs
Align your experience with AHA's mission
American Heart Association prioritizes candidates who can speak to health outcomes and community engagement. Frame your Customer Success experience around measurable impact on user retention or program adoption, not just account management metrics.
Research AHA's regional office structure
AHA operates through affiliate offices across the country, and Customer Success hiring can vary significantly by region. Target offices with active health program expansion, as those teams are more likely to be building headcount and willing to take on sponsorship.
Prepare your credentials before reaching out
Non-profit employers often move slowly through HR. Have your educational credentials evaluated for U.S. equivalency and your reference letters ready before you get to the offer stage, so you don't lose time when AHA's legal team initiates the I-129 filing.
Use Migrate Mate to find open Customer Success roles
AHA posts Customer Success positions across multiple portals and they fill quickly. Use Migrate Mate to filter specifically for AHA roles that support visa sponsorship so you're applying to positions where the pathway is already confirmed, not assumed.
Understand the H-1B cap timeline relative to your start date
If AHA needs to file a new H-1B petition for you, the cap filing window opens in March for an October 1 start. Negotiate your offer start date with that window in mind. USCIS premium processing can reduce adjudication to around 15 business days if timing is tight.
Customer Success at American Heart Association jobs are hiring across the US. Find yours.
Find Customer Success at American Heart Association JobsFrequently Asked Questions
Does American Heart Association sponsor H-1B visas for Customer Success?
Yes, American Heart Association sponsors H-1B visas for Customer Success roles. As a large non-profit with a nationwide footprint, AHA has the HR infrastructure to manage sponsorship filings. That said, sponsorship decisions are made at the hiring manager and HR level on a role-by-role basis, so confirming sponsorship eligibility early in the interview process is the right move.
How do I apply for Customer Success jobs at American Heart Association?
You can apply directly through AHA's careers portal at heart.org. For a filtered view of Customer Success roles that include visa sponsorship, Migrate Mate lets you search specifically for AHA positions where international candidates are welcome. Before applying, tailor your resume to highlight relationship management experience tied to health outcomes or nonprofit program delivery, which aligns with what AHA Customer Success teams actually do.
Which visa types does American Heart Association use for Customer Success roles?
American Heart Association sponsors H-1B visas for full-time Customer Success positions and supports F-1 OPT and CPT for students in qualifying roles. TN visas are an option for Canadian and Mexican nationals in roles that meet the specialty occupation criteria. The right category depends on your current status, nationality, and the specific role structure AHA is hiring for.
What qualifications does American Heart Association expect for Customer Success roles?
AHA Customer Success roles typically require a bachelor's degree in a field like business, communications, public health, or a related area. Hands-on experience with CRM platforms, donor or partner relationship management, and program onboarding is valued. For sponsored roles, your degree needs to be directly relevant to the position, since specialty occupation status under H-1B depends on that alignment.
How long does the visa sponsorship process take for an AHA Customer Success role?
The timeline depends on your visa category. For H-1B, expect the full process to take several months from offer to work authorization, factoring in LCA certification with the DOL, USCIS petition review, and potential premium processing. If you're on OPT, you can typically start sooner. Building buffer time into your offer negotiation and communicating your authorization timeline clearly to AHA's HR team reduces the chance of complications.
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