Customer Success Consultant Jobs at American Heart Association with Visa Sponsorship
Customer Success Consultant roles at American Heart Association sit at the intersection of mission-driven healthcare advocacy and client relationship management. The organization has a history of sponsoring work visas for qualified candidates in this function, making it a realistic target for international job seekers in the non-profit sector.
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Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Program Consultant, Health Care Quality Improvement. This position will predominantly cover Southwest and/or Midwest territories. This position can be home-based within a Southwest or Midwest state.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
This individual will be responsible for implementing quality programs to improve care for patients with cardiovascular disease and stroke. Responsible for working with multiple hospitals to educate and empower improvement in treatment to evidence-based guidelines, clinical processes, and practices. Successful market management will require that this individual:
- Engage with clients at hospitals, healthcare systems, Departments of Health, and/or EMS organizations to implement and deliver the American Heart Association’s suite of quality Get With The Guidelines programs and hospital certifications. Quality consultation includes supporting active data collection, providing decision support tools, best practice model sharing, and supporting the development of a hospital team/infrastructure for retention and success.
- Consult with appropriate hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment.
- Develop relationships with physician champions, key stakeholders and decision makers/influencers in C-suite or executive positions as well as essential relationships with front-line leaders and data abstractors.
- Collaborate with state departments of health, regional authorities and other partners to further cardiovascular and stroke systems of care.
- Document activities in customer relationship management tools such as Microsoft Dynamics. Record and report on account interactions and execution of the supported initiative including tracking progress and reporting. Communicate regularly with Director of Health Care Quality to assure tasks are completed according to timeline. Work with cross-functional teams to ensure program success.
Qualifications
- Bachelor’s Degree or equivalent work experience
- Minimum of three (3) years of experience
- Experience in an acute care hospital working directly on clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program that incorporates data capture within process improvement framework
- Experience in hospital/healthcare systems for cardiovascular disease and stroke
- Familiarity with Systems of Care work or understanding of EMS, Payers, CMS
- Excellent in advanced PowerPoint, Word, and Excel, and delivering PowerPoint presentations to both large and small groups
- Strong interpersonal and relationship-building skills
- Excellent oral and written communication
- Ability to travel up to 20% local and overnight stay
Preferred Skills:
- Certified Professional in Healthcare Quality, Certified Health Education Specialist, or a Clinical Degree
- Experience in collaborative learning groups
Compensation & Benefits
Salary minimum to the midpoint of the range is $66,300.00 to $100,000.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program, telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND3, #LI-Remote
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: Location: US-TX-Dallas
Posted Date 3 hours ago (4/14/2026 1:33 PM)
Requisition ID 2026-17427
Job Category Health Strategies
Position Type Full Time
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Program Consultant, Health Care Quality Improvement. This position will predominantly cover Southwest and/or Midwest territories. This position can be home-based within a Southwest or Midwest state.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
This individual will be responsible for implementing quality programs to improve care for patients with cardiovascular disease and stroke. Responsible for working with multiple hospitals to educate and empower improvement in treatment to evidence-based guidelines, clinical processes, and practices. Successful market management will require that this individual:
- Engage with clients at hospitals, healthcare systems, Departments of Health, and/or EMS organizations to implement and deliver the American Heart Association’s suite of quality Get With The Guidelines programs and hospital certifications. Quality consultation includes supporting active data collection, providing decision support tools, best practice model sharing, and supporting the development of a hospital team/infrastructure for retention and success.
- Consult with appropriate hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment.
- Develop relationships with physician champions, key stakeholders and decision makers/influencers in C-suite or executive positions as well as essential relationships with front-line leaders and data abstractors.
- Collaborate with state departments of health, regional authorities and other partners to further cardiovascular and stroke systems of care.
- Document activities in customer relationship management tools such as Microsoft Dynamics. Record and report on account interactions and execution of the supported initiative including tracking progress and reporting. Communicate regularly with Director of Health Care Quality to assure tasks are completed according to timeline. Work with cross-functional teams to ensure program success.
Qualifications
- Bachelor’s Degree or equivalent work experience
- Minimum of three (3) years of experience
- Experience in an acute care hospital working directly on clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program that incorporates data capture within process improvement framework
- Experience in hospital/healthcare systems for cardiovascular disease and stroke
- Familiarity with Systems of Care work or understanding of EMS, Payers, CMS
- Excellent in advanced PowerPoint, Word, and Excel, and delivering PowerPoint presentations to both large and small groups
- Strong interpersonal and relationship-building skills
- Excellent oral and written communication
- Ability to travel up to 20% local and overnight stay
Preferred Skills:
- Certified Professional in Healthcare Quality, Certified Health Education Specialist, or a Clinical Degree
- Experience in collaborative learning groups
Compensation & Benefits
Salary minimum to the midpoint of the range is $66,300.00 to $100,000.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program, telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
AHAIND3, #LI-Remote
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: Location: US-TX-Dallas
Posted Date 3 hours ago (4/14/2026 1:33 PM)
Requisition ID 2026-17427
Job Category Health Strategies
Position Type Full Time
See all 69+ Customer Success Consultant at American Heart Association jobs
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Get Access To All JobsTips for Finding Customer Success Consultant Jobs at American Heart Association Jobs
Frame your credentials around mission alignment
American Heart Association evaluates Customer Success candidates on their ability to manage stakeholder relationships in service of public health goals. Translate your experience in client-facing roles into outcomes tied to community impact, not just revenue metrics.
Target roles listed under health initiatives
AHA organizes much of its Customer Success function around specific programs like CPR training, workplace wellness, and hospital accreditation. Filter open roles by these program areas to find positions where your background maps directly to their funding priorities.
Confirm OPT eligibility before your 60-day grace period starts
If you're on F-1 OPT and between jobs, you have a 60-day grace period to secure new employment. AHA's HR teams follow standard USCIS authorization timelines, so initiating contact well before your OPT end date gives you the best window to complete onboarding before status lapses.
Ask about TN visa eligibility during negotiations
Canadian and Mexican nationals in qualifying business or management analyst roles may be eligible for TN status, which bypasses the H-1B lottery entirely. Confirm with AHA's HR or immigration counsel whether your specific Customer Success Consultant job description qualifies under DOL's TN occupational categories.
Use Migrate Mate to identify active AHA openings by visa type
Filtering job listings by sponsorship type saves time when targeting a specific employer. Migrate Mate lets you browse current Customer Success Consultant openings at American Heart Association filtered by H-1B, OPT, or TN eligibility before you apply.
Prepare a petition-ready employment verification package
H-1B filings for Customer Success roles at non-profits require documentation that the position qualifies as a specialty occupation. Compile your degree transcripts, a detailed job description from your offer letter, and any professional certifications before USCIS processing begins to avoid RFE delays.
Customer Success Consultant at American Heart Association jobs are hiring across the US. Find yours.
Find Customer Success Consultant at American Heart Association JobsFrequently Asked Questions
Does American Heart Association sponsor H-1B visas for Customer Success Consultants?
Yes, American Heart Association has sponsored H-1B visas for roles in the Customer Success function. Non-profit organizations like AHA can also access the H-1B cap-exempt filing pathway if the position is affiliated with a qualifying institution, which can shorten processing timelines compared to standard cap-subject petitions. Confirm cap-exempt eligibility with AHA's HR team during the offer stage.
How do I apply for Customer Success Consultant jobs at American Heart Association?
Applications go through AHA's official careers portal. Browse open Customer Success Consultant positions, filter by location or program area, and apply directly with a resume tailored to the specific role. You can also use Migrate Mate to find current AHA openings filtered by visa sponsorship type before applying through the company's own portal.
Which visa types are commonly used for Customer Success Consultant roles at American Heart Association?
The most common pathways are H-1B for specialty occupation roles, F-1 OPT and CPT for students currently enrolled in or recently graduated from U.S. degree programs, and TN status for eligible Canadian and Mexican nationals in qualifying occupational categories. The right fit depends on your current immigration status, nationality, and the specific responsibilities outlined in your offer letter.
What qualifications does American Heart Association look for in Customer Success Consultants?
AHA typically expects a bachelor's degree in a relevant field such as public health, business, communications, or a health-related discipline. Practical experience managing client relationships, training stakeholders on programs, or working within healthcare or non-profit environments strengthens your candidacy. Familiarity with AHA's core programs, such as workplace wellness or hospital quality initiatives, is a meaningful differentiator.
How long does the visa sponsorship process take for a Customer Success Consultant at American Heart Association?
For H-1B petitions, standard USCIS processing runs several months, with premium processing available to reduce that window significantly. If AHA qualifies for cap-exempt H-1B filing, petitions can be submitted year-round rather than waiting for the annual April lottery. F-1 OPT authorization through USCIS typically takes two to three months from application, so starting early relative to your start date is critical.
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