Customer Success Consultant Jobs at Veeva Systems with Visa Sponsorship
Customer Success Consultant roles at Veeva Systems sit at the intersection of life sciences expertise and enterprise software, working directly with pharmaceutical and biotech clients on platform adoption. Veeva has a consistent track record of sponsoring work visas for this function across multiple visa categories.
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Get Access To All JobsINTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire a Consultant/Senior Consultant for our Site Solutions Professional Services team. In this role, you’ll help implement SiteVault, a solution focused on clinical research sites, and play a key part in ensuring customers' long-term success. You will act as the main point of contact between Veeva and key customer stakeholders, driving collaboration, managing escalations, and demonstrating value through proactive engagement.
As a Consultant/Senior Consultant, you'll be responsible for implementing site-focused applications and managing long-term customer relationships. Ideal candidates will have consulting experience or customer success experience leading the design and deployment of innovative software solutions within the Life Sciences or Healthcare sectors.
Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.
What You’ll Do
- Lead the charge in implementing SiteVault eISF and CTMS, ensuring alignment with customer goals and sales expectations
- Understand customer goals and build strong relationships by regularly engaging with customer decision-makers
- Help support renewal efforts, engage with potential renewals, and guide them through the process
- Help create and maintain an automated onboarding experience for our customers using the free version of SiteVault, and provide light-touch support through HubSpot
- Lead year-end reviews to discuss progress, gather insights, and kickstart renewal conversations
- Provide valuable feedback to the product team, informing them of customer needs and industry trends
Requirements
- 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
- Based in North America
- Customer-facing consulting experience delivering workshop material, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
- Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
- Typical travel is 10%, but can be up to 20%
Nice to Have
- SaaS/cloud experience in the management of site CTMS or eISF systems
- Clinical research experience at a site
- Experience using HubSpot
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
LI-Remote
LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
INTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire a Consultant/Senior Consultant for our Site Solutions Professional Services team. In this role, you’ll help implement SiteVault, a solution focused on clinical research sites, and play a key part in ensuring customers' long-term success. You will act as the main point of contact between Veeva and key customer stakeholders, driving collaboration, managing escalations, and demonstrating value through proactive engagement.
As a Consultant/Senior Consultant, you'll be responsible for implementing site-focused applications and managing long-term customer relationships. Ideal candidates will have consulting experience or customer success experience leading the design and deployment of innovative software solutions within the Life Sciences or Healthcare sectors.
Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.
What You’ll Do
- Lead the charge in implementing SiteVault eISF and CTMS, ensuring alignment with customer goals and sales expectations
- Understand customer goals and build strong relationships by regularly engaging with customer decision-makers
- Help support renewal efforts, engage with potential renewals, and guide them through the process
- Help create and maintain an automated onboarding experience for our customers using the free version of SiteVault, and provide light-touch support through HubSpot
- Lead year-end reviews to discuss progress, gather insights, and kickstart renewal conversations
- Provide valuable feedback to the product team, informing them of customer needs and industry trends
Requirements
- 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
- Based in North America
- Customer-facing consulting experience delivering workshop material, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
- Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
- Typical travel is 10%, but can be up to 20%
Nice to Have
- SaaS/cloud experience in the management of site CTMS or eISF systems
- Clinical research experience at a site
- Experience using HubSpot
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
LI-Remote
LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See all 51+ Customer Success Consultant at Veeva Systems jobs
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Get Access To All JobsTips for Finding Customer Success Consultant Jobs at Veeva Systems Jobs
Tailor your resume to life sciences workflows
Veeva's Customer Success team works with pharma and biotech clients on products like Vault and CRM. Highlight experience with regulated industries, clinical data, or enterprise SaaS implementations rather than generic account management.
Ask directly about sponsorship during recruiter screens
Veeva sponsors across several visa categories, but sponsorship decisions are role and location specific. Ask the recruiter which visa types the team has processed for this role before advancing through multiple interview rounds.
Align your degree to the specialty occupation standard
USCIS requires H-1B roles to qualify as specialty occupations. A degree in information systems, life sciences, business, or a related field strengthens your petition when the job duties involve technical client implementation at Veeva.
Use Migrate Mate to find open roles by visa type
Sorting by sponsorship category helps you confirm which Customer Success Consultant openings at Veeva are actively hiring visa holders. Use Migrate Mate to filter current listings and apply directly to roles that match your status.
Get your offer letter details right before PERM
If Veeva pursues a Green Card through PERM for your role, DOL requires the job description to reflect your actual duties, not a generic template. Review the offered position title and responsibilities carefully before the labor certification is filed.
Customer Success Consultant at Veeva Systems jobs are hiring across the US. Find yours.
Find Customer Success Consultant at Veeva Systems JobsFrequently Asked Questions
Does Veeva Systems sponsor H-1B visas for Customer Success Consultants?
Yes, Veeva Systems sponsors H-1B visas for Customer Success Consultants. The role typically qualifies as a specialty occupation given its technical implementation and life sciences client-facing responsibilities. Sponsorship availability can vary by team and location, so confirm with your recruiter early in the process whether the specific opening you're targeting is eligible.
Which visa types does Veeva Systems commonly sponsor for Customer Success Consultants?
Veeva sponsors a range of visa categories for this role, including H-1B, H-1B1 for Chilean and Singaporean nationals, TN for Canadian and Mexican professionals, and F-1 OPT and CPT for students. For candidates pursuing permanent residence, Veeva also supports EB-2 and EB-3 Green Card pathways through the PERM labor certification process.
What qualifications does Veeva Systems expect for Customer Success Consultant roles?
Veeva typically looks for candidates with experience in enterprise SaaS, life sciences, or regulated industries such as pharmaceuticals or biotech. Familiarity with Veeva Vault, CRM platforms, or clinical data workflows is a strong differentiator. A bachelor's degree in a relevant field such as information systems, business, or life sciences is generally expected, and client-facing implementation experience carries significant weight.
How do I apply for Customer Success Consultant jobs at Veeva Systems?
You can browse and apply for Customer Success Consultant openings at Veeva Systems through Migrate Mate, which surfaces roles filtered by visa sponsorship type so you can confirm eligibility before applying. Veeva also posts positions on its careers site. Applications typically move through an initial recruiter screen, technical or case-based interviews, and a final round with the hiring team.
How do I time my application if I'm currently on F-1 OPT?
If you're on F-1 OPT, Veeva would need to file an H-1B cap-subject petition on your behalf during the annual filing window, typically in March or April. Your OPT authorization must remain valid through October 1 of that year when the H-1B takes effect. STEM OPT extensions of 24 months can provide additional runway if your degree qualifies under USCIS-designated STEM fields.
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