Customer Service Jobs at Slalom with Visa Sponsorship

Role Summary

The Specialist, Headquarters Logistics & Workplace Experience Operations, supports the day-to-day operations of Slalom’s Headquarters communal spaces. This role focuses on logistics coordination, catering support, facilities operations, and employee and client experiences. This is a hands-on, highly visible role that helps ensure our Headquarters environment is welcoming, organized, and operating smoothly. The Specialist works closely with Market Operations, Global Spaces, vendors, and Headquarter leaders to support a high-quality workplace experience.

In-Office Expectations

This is a primarily in-person role, with the expectation of being onsite during core business hours five days per week. Flexibility may be required to arrive early, stay late, or adjust hours to support events, catering deliveries, vendor coordination, and other onsite logistics.

This Role Requires

- A consistent and visible presence in communal spaces
- Serving as an onsite point of contact for employees, guests, and vendors
- Proactive responsiveness to real-time office needs
- Reliability, accountability, and a strong hospitality mindset

Key Responsibilities

Communal Space & Facilities Support

- Maintain daily readiness and organization of communal areas and meeting spaces
- Coordinate maintenance requests with property management
- Support building access, badging, and visitor experience
- Manage mail, shipping, and package distribution
- Partner with Global Spaces and local vendors to ensure smooth facility operations
- Monitor supplies and restock kitchen, office, and shared materials

Catering & Event Logistics

- Coordinate catering for internal meetings and client-facing events
- Confirm attendee counts
- Ensure timely delivery and proper setup of food and beverages
- Support room setup, breakdown, and post-event reset
- Track event expenses and support budget reconciliation

Client & Employee Experience

- Prepare meeting spaces for client visits and leadership meetings
- Support Headquarters-based events, all-hands meetings, and community gatherings
- Assist with employee recognition moments and culture initiatives
- Support new hire first-day logistics (scheduling, workspace readiness, welcome materials, office tour)

Administrative & Operational Support

- Support purchasing and expense reconciliation for Headquarters operations
- Maintain vendor contact information and documentation
- Update Headquarters resources and communication channels as needed

What You’ll Bring

- Bachelor’s degree or equivalent experience
- 1–3 years of experience in office operations, hospitality, workplace services, event coordination, or similar
- Strong organizational skills and attention to detail
- Professional and friendly communication style
- Ability to manage multiple tasks in a fast-paced environment
- Proficiency with Microsoft Office (Outlook, Teams, Excel, PowerPoint)
- Ability to lift and move up to 25 pounds

Competencies

- Service-oriented and approachable
- Proactive and dependable
- Comfortable taking initiative while following established processes
- Detail-focused with strong follow-through
- Team-oriented with a positive attitude
- No task is too small

About us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation And Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. The targeted base salary pay range for this position is $25 to $35. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.