Customer Success Jobs at Slalom with Visa Sponsorship
Slalom hires Customer Success professionals to lead client relationships and delivery outcomes across its consulting practice. The company sponsors a range of work visas for this function, making it a realistic target if you're building a U.S. career in client-facing consulting roles.
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At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We are currently seeking a Client Partner for our NorCal Market within the Fintech portfolio. Client Partners are regularly and closely engaged with their clients – understanding their client’s strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are doer-sellers. They are highly aware of the delivery work in which Slalom is engaged, and work with the account team to drive excellent delivery. You will enjoy this role if you have a real passion and interest in your client’s business and deep Fintech knowledge. You want to spend time with your clients in person. You thrive in a fast-paced environment, with high autonomy and you enjoy the variety of business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management—all in a single role.
What You’ll Do
- Build strategies to target and develop business with existing and new clients within FinTech
- Partner with clients to solve problems and bring value beyond the obvious
- Manage a $12.5M+ book of business as a Senior Director
- Build and maintain long term client relationships
- Be responsible for achieving and maintaining client satisfaction across several engagements
- Orchestrate and build pursuit teams to solve clients’ business problems; lead teams through deal close
- Lead engagements and project teams, delivering complex solutions
- Contribute to project delivery
- Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities
What You’ll Bring
- A hunger to build- this role is for someone who thrives in professional services, is eager to sell business and sees whitespace as an opportunity.
- 15 years’ experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts.
- Proven experience with complex account management, navigating large, enterprise organizations
- Experience managing transformational programs that incorporate people, processes, and technology
- Previous responsibility for revenue and sales goals and management
- Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
- Excellent negotiation, conflict management, problem-solving, and decision-making skills with a track record of client satisfaction
About us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Senior Director is $221,000 to $322,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.
Who You’ll Work With
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We are currently seeking a Client Partner for our NorCal Market within the Fintech portfolio. Client Partners are regularly and closely engaged with their clients – understanding their client’s strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are doer-sellers. They are highly aware of the delivery work in which Slalom is engaged, and work with the account team to drive excellent delivery. You will enjoy this role if you have a real passion and interest in your client’s business and deep Fintech knowledge. You want to spend time with your clients in person. You thrive in a fast-paced environment, with high autonomy and you enjoy the variety of business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management—all in a single role.
What You’ll Do
- Build strategies to target and develop business with existing and new clients within FinTech
- Partner with clients to solve problems and bring value beyond the obvious
- Manage a $12.5M+ book of business as a Senior Director
- Build and maintain long term client relationships
- Be responsible for achieving and maintaining client satisfaction across several engagements
- Orchestrate and build pursuit teams to solve clients’ business problems; lead teams through deal close
- Lead engagements and project teams, delivering complex solutions
- Contribute to project delivery
- Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities
What You’ll Bring
- A hunger to build- this role is for someone who thrives in professional services, is eager to sell business and sees whitespace as an opportunity.
- 15 years’ experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts.
- Proven experience with complex account management, navigating large, enterprise organizations
- Experience managing transformational programs that incorporate people, processes, and technology
- Previous responsibility for revenue and sales goals and management
- Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
- Excellent negotiation, conflict management, problem-solving, and decision-making skills with a track record of client satisfaction
About us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Senior Director is $221,000 to $322,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.
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Get Access To All JobsTips for Finding Customer Success Jobs at Slalom Jobs
Frame your experience around client outcomes
Slalom's Customer Success roles sit inside a consulting delivery model, so highlight measurable client retention, expansion, or satisfaction results in your resume. Interviewers want to see you've owned an account relationship end-to-end, not just supported one.
Target Slalom's industry verticals directly
Slalom organizes Customer Success hiring around specific verticals like healthcare, financial services, and technology. Applying to a role aligned with your industry background significantly sharpens your fit signal and speeds up recruiter interest.
Start your OPT application timeline early
If you're on F-1 and targeting a post-graduation Customer Success role at Slalom, file your OPT application with USCIS at least 90 days before your program end date. Delays in EAD card issuance can push your start date and complicate onboarding.
Use Migrate Mate to filter open Customer Success roles
Slalom posts Customer Success positions across multiple locations simultaneously, and not all are actively sponsoring. Use Migrate Mate to filter open roles by visa type so you only apply to positions where sponsorship is confirmed for your category.
Align your LCA wage tier with the role level
DOL Labor Condition Application prevailing wage tiers matter when Slalom structures your offer. If you're targeting a senior Customer Success role, make sure the title and responsibilities match a Level III or IV classification to avoid a wage mismatch at filing.
Customer Success at Slalom jobs are hiring across the US. Find yours.
Find Customer Success at Slalom JobsFrequently Asked Questions
Does Slalom sponsor H-1B visas for Customer Success?
Yes, Slalom sponsors H-1B visas for Customer Success roles. Because H-1B requires a specialty occupation, your role needs to demonstrate that a bachelor's degree in a specific field is a standard requirement. Customer Success positions at Slalom tied to technical consulting or enterprise software delivery generally satisfy this threshold. Confirm the specific role's sponsorship eligibility with the recruiter before advancing.
How do I apply for Customer Success jobs at Slalom?
Apply directly through Slalom's careers page or through Migrate Mate, which filters open Customer Success roles by visa sponsorship type so you can confirm eligibility upfront. Tailor your application to the specific industry vertical the role covers. Slalom's recruiting process typically includes a phone screen, a competency-based interview, and a final panel focused on client scenario exercises.
Which visa types does Slalom commonly use for Customer Success roles?
Slalom sponsors H-1B, E-3, TN, F-1 OPT, F-1 CPT, and EB-2 or EB-3 Green Card pathways for Customer Success positions. E-3 is available exclusively to Australian citizens and is often the fastest path. TN covers Canadian and Mexican nationals in qualifying professional categories. F-1 OPT is typically used for recent graduates entering Customer Success as a first U.S. role.
What qualifications does Slalom expect for Customer Success roles?
Slalom looks for candidates with a bachelor's degree in a relevant field such as business, communications, or information systems, combined with direct experience managing client accounts or post-sale delivery relationships. For more senior positions, familiarity with consulting delivery frameworks and enterprise software ecosystems, including platforms like Salesforce or ServiceNow, significantly strengthens your candidacy.
How do I plan my timeline if Slalom is sponsoring my H-1B?
If you need an H-1B cap-subject petition, the annual lottery registration window opens in March for an October 1 start date. That gap means you'd typically join on OPT or another status first, then transition. Slalom files petitions through USCIS after lottery selection, and premium processing is available to reduce adjudication time to roughly 15 business days if your start date is time-sensitive.
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