Customer Service Jobs at TCC Wireless with Visa Sponsorship
TCC Wireless hires for Customer Service roles across its retail and support operations, with positions that typically involve direct customer interaction in a fast-paced telecommunications environment. The company has a history of working with F-1 and H-1B candidates, making it a viable target for international job seekers in this field.
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Get Access To All JobsINTRODUCTION
Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager at our Camellia Blvd & Commercial Hts, GA location and become the driving force behind an energetic team poised for success!
In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel.
If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career—come be a part of our winning team!
Join a dynamic team where your hard work pays off—literally! Unlock your earning potential with competitive hourly pay and enticing commissions. Don’t miss this chance to boost your income and thrive in a rewarding environment!
Average Hourly + Commission Total Compensation = $30-$62 an hour
KEY RESPONSIBILITIES
Team Leadership & Development
- Recruit, hire, and train top-tier sales talent
- Foster a high-performance culture through motivation, coaching, and regular feedback
- Conduct employee performance evaluations and guide team development
- Manage staff scheduling and ensure adequate coverage during peak hours
Sales & Customer Engagement
- Drive store sales and achieve or exceed performance goals
- Championing a customer-first approach, ensuring satisfaction and loyalty
- Acquire and maintain customers
- Empower team members to deliver personalized solutions and close sales
- Conduct weekly staff meetings and setup sales goal expectations
- Model and support effective upselling, cross-selling, and account activation strategies
Operational Excellence
- Oversee day-to-day operations including merchandising, inventory, and store appearance
- Ensure all company policies and operational procedures are followed consistently
- Manage cash handling and POS transactions with accuracy
- Track and analyze store performance metrics to identify areas for improvement
- Execute visual merchandising standards to maximize sales and make sure the store is brand ready
QUALIFICATIONS
- Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:
- Associate or bachelor’s degree with course work in business, accounting, marketing or management.
- 2+ years’ experience in retail sales management (wireless industry preferred)
- Proven ability to meet or exceed sales goals
- Availability to work a flexible schedule, including evenings, weekends, and holidays
- Reliable Transportation
SKILLS & ATTRIBUTES
- Strong leadership and team-building skills
- Excellent interpersonal and communication abilities
- Strategic thinker with strong analytical and problem-solving skills
- Deep understanding of wireless products, plans, and trends
- Adaptable to changing priorities and a fast-paced environment
BENEFITS
- Competitive base salary with uncapped commission potential
- Medical, Dental, Vision, Life Insurance and 401K with match for FT employees
- PT employees supplemental insurance available
- Career advancement opportunities within a growing company
- Ongoing training and professional development
WORK ENVIRONMENT
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 40lbs
- Full Time (45 hours) availability
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.
INTRODUCTION
Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager at our Camellia Blvd & Commercial Hts, GA location and become the driving force behind an energetic team poised for success!
In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel.
If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career—come be a part of our winning team!
Join a dynamic team where your hard work pays off—literally! Unlock your earning potential with competitive hourly pay and enticing commissions. Don’t miss this chance to boost your income and thrive in a rewarding environment!
Average Hourly + Commission Total Compensation = $30-$62 an hour
KEY RESPONSIBILITIES
Team Leadership & Development
- Recruit, hire, and train top-tier sales talent
- Foster a high-performance culture through motivation, coaching, and regular feedback
- Conduct employee performance evaluations and guide team development
- Manage staff scheduling and ensure adequate coverage during peak hours
Sales & Customer Engagement
- Drive store sales and achieve or exceed performance goals
- Championing a customer-first approach, ensuring satisfaction and loyalty
- Acquire and maintain customers
- Empower team members to deliver personalized solutions and close sales
- Conduct weekly staff meetings and setup sales goal expectations
- Model and support effective upselling, cross-selling, and account activation strategies
Operational Excellence
- Oversee day-to-day operations including merchandising, inventory, and store appearance
- Ensure all company policies and operational procedures are followed consistently
- Manage cash handling and POS transactions with accuracy
- Track and analyze store performance metrics to identify areas for improvement
- Execute visual merchandising standards to maximize sales and make sure the store is brand ready
QUALIFICATIONS
- Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:
- Associate or bachelor’s degree with course work in business, accounting, marketing or management.
- 2+ years’ experience in retail sales management (wireless industry preferred)
- Proven ability to meet or exceed sales goals
- Availability to work a flexible schedule, including evenings, weekends, and holidays
- Reliable Transportation
SKILLS & ATTRIBUTES
- Strong leadership and team-building skills
- Excellent interpersonal and communication abilities
- Strategic thinker with strong analytical and problem-solving skills
- Deep understanding of wireless products, plans, and trends
- Adaptable to changing priorities and a fast-paced environment
BENEFITS
- Competitive base salary with uncapped commission potential
- Medical, Dental, Vision, Life Insurance and 401K with match for FT employees
- PT employees supplemental insurance available
- Career advancement opportunities within a growing company
- Ongoing training and professional development
WORK ENVIRONMENT
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 40lbs
- Full Time (45 hours) availability
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.
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Get Access To All JobsTips for Finding Customer Service Jobs at TCC Wireless Jobs
Frame Your Communication Skills Precisely
Customer Service roles at TCC Wireless involve wireless plan troubleshooting, device support, and retail sales conversations. Tailor your resume to show experience handling technical or billing inquiries, not just general customer interaction. Vague service experience won't stand out in telecom hiring.
Target High-Volume TCC Wireless Markets
TCC Wireless operates as a Verizon authorized retailer with locations across multiple states. Focus your search on markets where they have dense store footprints. Stores with consistent staffing needs are more likely to have hiring managers open to sponsorship conversations.
Use Migrate Mate to Filter Sponsorship-Friendly Openings
Not every Customer Service posting at TCC Wireless will explicitly mention visa sponsorship. Use Migrate Mate to surface roles where sponsorship has been offered before, so you're applying to positions with a real path forward rather than guessing.
Ask About H-1B Timing During the Offer Stage
If you're targeting an H-1B, the October 1 start date and April lottery window affect when TCC Wireless needs to file. Raise this timeline explicitly with HR once you reach the offer stage so both sides can plan around USCIS deadlines rather than discovering the conflict after an offer is made.
Verify TCC Wireless Uses E-Verify Before Accepting
F-1 OPT holders working for an E-Verify employer qualify for a 24-month STEM OPT extension if their role qualifies. Confirm TCC Wireless participates in E-Verify early in the process, since this directly affects how much runway you have before needing an H-1B.
Customer Service at TCC Wireless jobs are hiring across the US. Find yours.
Find Customer Service at TCC Wireless JobsFrequently Asked Questions
Does TCC Wireless sponsor H-1B visas for Customer Service?
TCC Wireless has sponsored H-1B visas for employees, including in customer-facing roles. That said, H-1B sponsorship for Customer Service positions is less common than for technical roles, and not every hiring manager will initiate it automatically. Raising sponsorship directly during the offer stage and confirming HR is familiar with the H-1B process gives you the clearest read on whether a specific opening is viable.
How do I apply for Customer Service jobs at TCC Wireless?
Applications go through TCC Wireless's careers portal, where Customer Service and retail positions are listed by location. For international candidates, the most effective approach is to use Migrate Mate to identify which openings have a sponsorship track record before applying, rather than submitting broadly and asking about sponsorship after the fact. Having your work authorization status clearly stated in your application materials speeds up the screening process.
Which visa types are commonly used for Customer Service roles at TCC Wireless?
F-1 OPT and F-1 CPT are the most common starting points for international candidates in Customer Service at TCC Wireless, since they allow work authorization without employer petition. H-1B sponsorship is possible for longer-term employment, though it requires the employer to file on your behalf and is subject to the annual lottery. Candidates on OPT should also confirm whether TCC Wireless participates in E-Verify, which is required for the 24-month STEM extension.
What qualifications are expected for Customer Service roles at TCC Wireless?
TCC Wireless Customer Service roles typically require strong communication skills, comfort with consumer electronics and wireless products, and the ability to handle sales targets alongside support tasks. Prior experience in retail telecommunications, such as working at a carrier store or electronics retailer, is a practical advantage. A degree is not usually required, but candidates using H-1B sponsorship should be aware that H-1B eligibility requires a bachelor's degree in a specialty occupation field, which can complicate sponsorship for this role type.
How do I manage timing and process if I need sponsorship for a TCC Wireless Customer Service role?
The most critical timing factor is the H-1B cap cycle: USCIS accepts registrations in March for an October 1 start date, so any offer made outside that window needs to account for when you can legally begin. If you're on F-1 OPT, that gap can be bridged, but you need enough remaining OPT time to stay authorized through the lottery and filing period. Discuss these dates with HR before signing anything so both sides understand what a realistic start date looks like.
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