IT Support Jobs at The University of Texas at Austin with Visa Sponsorship

JOB POSTING TITLE:

Windows Systems Administrator II

HIRING DEPARTMENT:

Applied Research Laboratories

POSITION OPEN TO:

All Applicants

WEEKLY SCHEDULED HOURS:

40

FLSA STATUS:

Exempt

EARLIEST START DATE:

Immediately

POSITION DURATION:

Expected to Continue

LOCATION:

PICKLE RESEARCH CAMPUS

JOB DETAILS:

Purpose:

Provide Windows systems administration support for the Advanced Technology Laboratory (ATL).

Responsibilities:

• Under general direction, perform compliance monitoring and remediation for Windows, Mac, and server environments in accordance with NIST framework.

• Under general direction, perform Windows Desktop and Server computer systems installation, configuration, administration, maintenance, troubleshooting, training junior staff and end-user support for software’s, servers, workstations, laptops, and virtual machines.

• Manage Windows Server backup services and CIFS/SMB storage solutions installation, configuration, administration, maintenance, troubleshooting, and escalation.

• Perform and maintain Windows backup and storage systems audits for compliance with established information assurance policies, retention policies, and configuration guidelines.

• Document and maintain processes, procedures and configurations for Windows, storage and backup solution configuration and change management.

• Maintain computer hardware/software inventories and documentation.

• Other related functions as assigned.

REQUIRED QUALIFICATIONS:

• HS/GED

• Two years of experience in IT support and compliance operations, including in Windows system administration, with progressively complex responsibilities.

• Experience with commonly used concepts, practices, procedures and tools used in maintaining a Windows enterprise infrastructure.

• Experience with security tools such as vulnerability scanners (e.g., Nessus), patch management platforms, endpoint protection, and SIEM solutions such as Splunk.

• Familiarity with compliance frameworks such as NIST 800-171, CMMC, ISO 27001

• Strong understanding of Active Directory, DNS, DHCP, and other core Windows Server technologies.

• Experience with file server management, network storage (e.g., NAS, SAN), and backup systems.

• Hands-on experience with Windows Server Administration (Windows Server 2016/2019/2022), including installation, configuration, patch management, and troubleshooting.

• Strong experience in desktop support, including troubleshooting Windows-based operating systems, application issues, and network connectivity problems.

• Proven experience in PowerShell scripting or other scripting languages (e.g., Python, VBScript) to automate and streamline system administration tasks.

• Experience with basic networking concepts.

• Candidate will need to obtain a DoD 8570.1/8140 IAT Level II Certification, such as CompTIA CySA+ or Security+, within 6 months of hire date.

• Equivalent combination of relevant education and experience may be substituted as appropriate.

Applicant must have a dynamic skill set, willing to work with new technologies, be highly organized and capable of planning and coordinating multiple tasks and managing their time. The position will require attention to detail, effective problem solving skills and excellent judgment. Ability to work independently with sensitive and confidential information, maintain a professional demeanor, work as a team member without daily supervision and effectively communicate with all groups of clients. Able to work under pressure and accept supervision. Regular and punctual attendance.

US Citizen. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Cybersecurity or related field.

• Three or more years’ experience in Windows system administration.

• Three years of experience with managing compliance in Windows, Linux and Mac environment.

• Experience in maintaining compliance with industry standards, particularly NIST 800-171 or ISO 27001 controls, ensuring systems adhere to security and privacy requirements. Additional frameworks include: COBIT, FedRAMP, HIPPA.

• Experience with Linux administration: Red Hat, Ubuntu or other Unix based distros.

• Experience with automation tools: Salt, Ansible, Puppet or similar tools.

• Experience with the ServiceNow ticketing system, including expertise in hardware and software asset management.

• Experience with commonly used concepts, practices, and procedures used in maintaining backup and storage infrastructure.

• Experience with VMWare, Proxmox, Hyper-V/VMM, or other enterprise hypervisor technologies.

• Current DoD 8570.1/8140 IAT II or greater certification for CySA+, Security+, GICSP, GSEC, or similar approved IA certifications.

• Experience with system configuration management tools such as SCCM/MECM, GPOs, WDS/MST, Intune or Jamf.

• Experience with orchestration software such as Kubernetes, Docker or Podman.

• Experience with source code management tools such as Subversion or GIT.

• Experience web and database hosting environments such as IIS, MSSQL, or Oracle.

• Experience deploying and maintaining MacOS systems.

GENERAL NOTES:

An agency designated by the federal government handles the investigation as to the requirement for eligibility for access to classified information. Factors considered during this investigation include but are not limited to allegiance to the United States, foreign influence, foreign preference, criminal conduct, security violations, drug involvement, the likelihood of continuation of such conduct, etc.

Please mark "yes" on the application question that asks if additional materials are required. Failure to attach all additional materials listed below may result in a delay in application processing.

UT Austin offers a competitive benefits package that includes:
- 100% employer-paid basic medical coverage
- Retirement contributions
- Paid vacation and sick time
- Paid holidays

SALARY RANGE

$58,000-$70,000+/negotiable depending on qualifications

WORKING CONDITIONS:

• Standard office conditions

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Possible weekend, evening and holiday work

• 100% on-site

• Possible interstate/intrastate travel

REQUIRED MATERIALS:

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

EMPLOYMENT ELIGIBILITY:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

RETIREMENT PLAN ELIGIBILITY:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

BACKGROUND CHECKS:

A criminal history background check will be required for finalist(s) under consideration for this position.

EQUAL OPPORTUNITY EMPLOYER:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

PAY TRANSPARENCY:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

EMPLOYMENT ELIGIBILITY VERIFICATION:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-VERIFY:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

COMPLIANCE:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.