IT Support Jobs at University of Chicago with Visa Sponsorship
University of Chicago IT Support roles cover everything from end-user helpdesk and desktop support to systems administration across a large, research-intensive campus. The university has a consistent record of sponsoring international workers in technical roles, including H-1B, E-3, and Green Card pathways.
See All IT Support at University of Chicago JobsOverview
Showing 5 of 6+ IT Support Jobs at University of Chicago jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 6+ IT Support Jobs at University of Chicago
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Jobs at University of Chicago.
Get Access To All JobsDepartment
SSD Social Sciences Computing Services - Banotra
About the Department
Social Sciences Computing Services provides the Social Sciences Division with direct support for research, administrative and teaching technologies and services.
Job Summary
The job designs automated, scalable, and rapidly deployable solutions to infrastructure development and server configuration. Works independently to install, configure, and maintain operating systems. Uses best practices and systems knowledge to monitor and alert systems, utility software, and firewalls. Guides maintenance for production servers as well as Windows and Linux servers.
The Systems Administrator is responsible for supporting the administration of server environment Social Sciences Computing Services and its clients. Responsibilities include, but are not limited to installing, optimizing, and maintain operating systems on a variety of Unix workstations and servers. The system administrator will develop and enhance scripts, interfaces, and programs to facilitate end user effectiveness in relation to statistical software and distributed computing. The Systems Administrator will play a key role in helping to maintain a high level of reliability, security and integrity on networked Unix computers and lab equipment.
Responsibilities
- This position is responsible for the design, implementation and maintenance of new and existing applications, systems architectures and network infrastructure. Will develop and coordinate the automation, streamlining, and securing Social Sciences Division servers and systems across on-prem, cloud, and virtualized architectures.
- This position will be responsible for gathering system requirements from team members and leadership, developing solutions, providing documentation of best practices.
- Serves as a strong resource and subject matter expert in SSD’s dev-ops activities both internally without SSCS and with outside partners.
- Works with members of the Research Support team to develop appropriate solutions for the design, maintenance and securance of SSCS servers and services.
- Automate the provisioning of cluster, virtualization, Windows, and cloud resources.
- Monitor performance and security on all platforms (on-prem, virtualization, cloud).
- Develop and maintain CI/CD pipelines connecting on-prem, cloud, and virtualized workloads.
- Liaise between research support, on-prem and cloud infrastructure teams for seamless service delivery.
- Work closely with SSCS Leadership to develop strategies to ensure & document compliance with governing security standards.
- Administers operating systems, maintains security, and implements backup procedures for the organization's information systems and peripheral equipment, such as servers, desktops, printers, and storage devices.
- Tracks compliance and maintains documentation for hardware, software, and service inventories for management reports.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
Preferred Qualifications
Education:
- Bachelor’s degree.
Experience:
- Related work experience, preferably in a higher education setting serving researchers.
- Professional knowledge of UNIX (including knowledge of internals and utilities as well as the ability to interpret diagnostic information).
- Experience in distributed and clustered computational environment.
- Demonstrated ability to learn independently.
- Configuration Management experience 2-5 years, Ansible strongly preferred.
- Demonstrated familiarity with a range of computer hardware, software and peripheral equipment.
Technical Knowledge and Skills:
- Demonstrable expertise in the administration of HPC clusters. 2-5 years.
- Experience with the installation, maintenance, trouble shooting of UNIX systems in a professional capacity required. 2-5 years.
- Experience with Python, bash scripting, and distributed computing.
- Ansible experience 2-5 years.
- Experience managing AWS environments and associated services.
- Skilled in Windows systems administration (Active Directory, Windows Server).
- Hands-on with vSphere/VMware virtualization platform.
- Experience with CI/CD pipelines and DevOps toolchains (Jenkins, GitLab CI, etc.).
- Familiarity with containerization technologies (Docker, Kubernetes).
- Experience in system monitoring (Prometheus, Nagios, Zabbix) and centralized logging (ELK Stack, Splunk, CloudWatch).
- Strong documentation skills and collaborative approach.
Preferred Competencies
- Demonstrable expertise with Ansible.
- Expertise in administering Linux.
- Strong interpersonal communication skills.
- Knowledge of virtualization technologies.
- Knowledge of system administration issues in a large and complex client server environment.
- Technical knowledge gained in 2-5 years of experience.
- Outstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems.
- Integrity and credibility to work with sensitive data.
- Strong documentation skills.
- Experience with compliance frameworks relevant to academic settings.
Working Conditions
- Ability to bend, stoop, and crouch in confined spaces.
- Ability to lift, push and pull up to 50 pounds.
Application Documents
- Resume (required)
- Cover letter (required)
- References (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$99,000.00 - $120,000.00
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.
Job seekers in need
Department
SSD Social Sciences Computing Services - Banotra
About the Department
Social Sciences Computing Services provides the Social Sciences Division with direct support for research, administrative and teaching technologies and services.
Job Summary
The job designs automated, scalable, and rapidly deployable solutions to infrastructure development and server configuration. Works independently to install, configure, and maintain operating systems. Uses best practices and systems knowledge to monitor and alert systems, utility software, and firewalls. Guides maintenance for production servers as well as Windows and Linux servers.
The Systems Administrator is responsible for supporting the administration of server environment Social Sciences Computing Services and its clients. Responsibilities include, but are not limited to installing, optimizing, and maintain operating systems on a variety of Unix workstations and servers. The system administrator will develop and enhance scripts, interfaces, and programs to facilitate end user effectiveness in relation to statistical software and distributed computing. The Systems Administrator will play a key role in helping to maintain a high level of reliability, security and integrity on networked Unix computers and lab equipment.
Responsibilities
- This position is responsible for the design, implementation and maintenance of new and existing applications, systems architectures and network infrastructure. Will develop and coordinate the automation, streamlining, and securing Social Sciences Division servers and systems across on-prem, cloud, and virtualized architectures.
- This position will be responsible for gathering system requirements from team members and leadership, developing solutions, providing documentation of best practices.
- Serves as a strong resource and subject matter expert in SSD’s dev-ops activities both internally without SSCS and with outside partners.
- Works with members of the Research Support team to develop appropriate solutions for the design, maintenance and securance of SSCS servers and services.
- Automate the provisioning of cluster, virtualization, Windows, and cloud resources.
- Monitor performance and security on all platforms (on-prem, virtualization, cloud).
- Develop and maintain CI/CD pipelines connecting on-prem, cloud, and virtualized workloads.
- Liaise between research support, on-prem and cloud infrastructure teams for seamless service delivery.
- Work closely with SSCS Leadership to develop strategies to ensure & document compliance with governing security standards.
- Administers operating systems, maintains security, and implements backup procedures for the organization's information systems and peripheral equipment, such as servers, desktops, printers, and storage devices.
- Tracks compliance and maintains documentation for hardware, software, and service inventories for management reports.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
Preferred Qualifications
Education:
- Bachelor’s degree.
Experience:
- Related work experience, preferably in a higher education setting serving researchers.
- Professional knowledge of UNIX (including knowledge of internals and utilities as well as the ability to interpret diagnostic information).
- Experience in distributed and clustered computational environment.
- Demonstrated ability to learn independently.
- Configuration Management experience 2-5 years, Ansible strongly preferred.
- Demonstrated familiarity with a range of computer hardware, software and peripheral equipment.
Technical Knowledge and Skills:
- Demonstrable expertise in the administration of HPC clusters. 2-5 years.
- Experience with the installation, maintenance, trouble shooting of UNIX systems in a professional capacity required. 2-5 years.
- Experience with Python, bash scripting, and distributed computing.
- Ansible experience 2-5 years.
- Experience managing AWS environments and associated services.
- Skilled in Windows systems administration (Active Directory, Windows Server).
- Hands-on with vSphere/VMware virtualization platform.
- Experience with CI/CD pipelines and DevOps toolchains (Jenkins, GitLab CI, etc.).
- Familiarity with containerization technologies (Docker, Kubernetes).
- Experience in system monitoring (Prometheus, Nagios, Zabbix) and centralized logging (ELK Stack, Splunk, CloudWatch).
- Strong documentation skills and collaborative approach.
Preferred Competencies
- Demonstrable expertise with Ansible.
- Expertise in administering Linux.
- Strong interpersonal communication skills.
- Knowledge of virtualization technologies.
- Knowledge of system administration issues in a large and complex client server environment.
- Technical knowledge gained in 2-5 years of experience.
- Outstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems.
- Integrity and credibility to work with sensitive data.
- Strong documentation skills.
- Experience with compliance frameworks relevant to academic settings.
Working Conditions
- Ability to bend, stoop, and crouch in confined spaces.
- Ability to lift, push and pull up to 50 pounds.
Application Documents
- Resume (required)
- Cover letter (required)
- References (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$99,000.00 - $120,000.00
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.
Job seekers in need
See all 6+ IT Support at University of Chicago jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support at University of Chicago roles.
Get Access To All JobsTips for Finding IT Support Jobs at University of Chicago Jobs
Align Your Credentials to USCIS Specialty Occupation Standards
IT Support roles at universities can face USCIS scrutiny over whether the position qualifies as a specialty occupation. A degree in computer science, information systems, or a closely related field strengthens your petition significantly over a general business degree.
Target Roles Within UChicago's Central IT Division
The university's centralized IT structure means roles posted under IT Services or Research Computing carry clearer sponsorship pathways than departmental hires. Focus your applications on positions explicitly managed through the central technology organization.
Ask About LCA Filing Timelines Before Accepting an Offer
The university must file a Labor Condition Application with the DOL before your H-1B petition can proceed. Confirm with HR whether the LCA process has started and what their typical turnaround is, so your start date isn't delayed.
Build a Document Package That Reflects University IT Workflows
Your support letters and resume should reference enterprise systems common in higher education environments, such as ServiceNow, JAMF, or Active Directory. USCIS reviewers respond to specificity that matches the employer's actual technical environment.
Use Migrate Mate to Filter Open IT Support Roles by Visa Type
Searching broadly wastes time on postings where sponsorship isn't available. Migrate Mate lets you filter University of Chicago IT Support openings by the visa types the university actively sponsors, so you only pursue roles where you're genuinely eligible.
IT Support at University of Chicago jobs are hiring across the US. Find yours.
Find IT Support at University of Chicago JobsFrequently Asked Questions
Does University of Chicago sponsor H-1B visas for IT Support roles?
Yes, University of Chicago sponsors H-1B visas for IT Support positions where the role meets USCIS specialty occupation criteria. Roles requiring a bachelor's degree or higher in computer science, information systems, or a related field are the strongest candidates. The university's HR and international affairs offices manage the petition process, and sponsorship is typically confirmed during the offer stage.
How do I apply for IT Support jobs at University of Chicago?
Applications go through UChicago's official careers portal, where IT Support postings are listed under the Information Technology category. Tailor your application to reflect the specific technical environment described in the posting. If you need visa sponsorship, indicate that early in the process. You can also use Migrate Mate to browse current openings filtered by visa type before applying directly through the university.
Which visa types does University of Chicago commonly use for IT Support positions?
The university sponsors H-1B visas most frequently for IT Support roles, along with E-3 visas for Australian citizens and TN visas for Canadian and Mexican nationals in qualifying occupational categories. F-1 OPT and CPT are also supported for current students and recent graduates. For longer-term employment, the university has filed EB-2 and EB-3 Green Card petitions for technical staff.
What qualifications does University of Chicago expect for IT Support roles?
Most IT Support positions at UChicago require a bachelor's degree in computer science, information technology, or a related field, along with hands-on experience in helpdesk, systems administration, or end-user support. Familiarity with enterprise tools common in higher education, such as Active Directory, endpoint management platforms, or ticketing systems like ServiceNow, is frequently listed in job requirements. Relevant certifications can supplement a degree.
How do I handle timing between my OPT expiration and an H-1B petition at UChicago?
If you're on F-1 OPT and your cap-gap coverage applies, USCIS regulations allow you to continue working through September 30 of the H-1B fiscal year if your employer filed your petition before your OPT expired. Coordinate closely with UChicago's HR team to ensure the I-129 is submitted well before your OPT end date. The 60-day grace period does not extend work authorization, so timing matters.
See which IT Support at University of Chicago employers are hiring and sponsoring visas right now.
Search IT Support at University of Chicago Jobs