Customer Specialist Jobs at Thermo Fisher Scientific with Visa Sponsorship
Customer Specialist roles at Thermo Fisher Scientific sit at the intersection of scientific knowledge and client relationships, supporting researchers and lab teams across life sciences, diagnostics, and industrial markets. Thermo Fisher has a consistent track record of sponsoring international hires across customer-facing functions.
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Get Access To All JobsWork Schedule
First Shift (Days)
Environmental Conditions
Will work with hazardous/toxic materials
Job Description
Pay Rate: $21.10
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Discover Impactful Work:
Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs. Our inventory management specialists use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.
A day in the Life:
- Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
- Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
- Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
- Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
- Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
- Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
- May perform other duties as assigned by the Supervisor
Keys to Success:
Education
High school diploma or equivalent required.
Experience
0–1 year of customer-facing, retail stocking, warehouse, or inventory-control experience
Knowledge, Skills, Abilities
- Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
- Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach
- A self-starter who thrives with detail, accountability, and teamwork
Physical Requirements / Work Environment
The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline. Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required. The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs. Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments. Overtime work may also be necessary.
Benefits
We offer comprehensive healthcare, paid Holidays, tuition reimbursement, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Work Schedule
First Shift (Days)
Environmental Conditions
Will work with hazardous/toxic materials
Job Description
Pay Rate: $21.10
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Discover Impactful Work:
Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs. Our inventory management specialists use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.
A day in the Life:
- Use handheld RF scanners and our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
- Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
- Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
- Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
- Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
- Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
- May perform other duties as assigned by the Supervisor
Keys to Success:
Education
High school diploma or equivalent required.
Experience
0–1 year of customer-facing, retail stocking, warehouse, or inventory-control experience
Knowledge, Skills, Abilities
- Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
- Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach
- A self-starter who thrives with detail, accountability, and teamwork
Physical Requirements / Work Environment
The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline. Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required. The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs. Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments. Overtime work may also be necessary.
Benefits
We offer comprehensive healthcare, paid Holidays, tuition reimbursement, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
See all 45+ Customer Specialist at Thermo Fisher Scientific jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Specialist at Thermo Fisher Scientific roles.
Get Access To All JobsTips for Finding Customer Specialist Jobs at Thermo Fisher Scientific Jobs
Highlight Scientific Domain Knowledge Early
Customer Specialist roles at Thermo Fisher require fluency in life sciences or lab workflows, not just sales instincts. Tailor your resume to show hands-on experience with instruments, reagents, or research environments relevant to their product lines.
Target Roles Tied to Specific Product Divisions
Thermo Fisher hires Customer Specialists across divisions like chromatography, genomics, and cell biology. Applying to a role aligned with your academic or lab background makes the specialty occupation argument for H-1B sponsorship significantly stronger.
Ask About Sponsorship During the Offer Stage
Raise visa sponsorship directly when you receive an offer, not during early screening. Ask whether the company will file an H-1B petition in the next cap season and whether they support premium processing, so you can plan your status timeline accurately.
Browse Open Roles Using Migrate Mate
Filter for Customer Specialist openings at Thermo Fisher that have active visa sponsorship history. Migrate Mate lets you identify which roles and locations align with your visa type, so you apply where sponsorship is most likely.
Prepare a PERM-Ready Employment History Record
If your goal is a Green Card via EB-2 or EB-3, document all prior roles with exact titles, dates, and duties now. Thermo Fisher's PERM process requires a formal recruitment audit, and gaps or inconsistencies in your work history can create delays during DOL review.
Customer Specialist at Thermo Fisher Scientific jobs are hiring across the US. Find yours.
Find Customer Specialist at Thermo Fisher Scientific JobsFrequently Asked Questions
Does Thermo Fisher Scientific sponsor H-1B visas for Customer Specialists?
Yes, Thermo Fisher Scientific sponsors H-1B visas for Customer Specialist roles. These positions typically qualify as specialty occupations because they require applying scientific or technical knowledge to support research and lab customers. Your degree field should align with the product area you'd be supporting, such as biochemistry, chemistry, or a related life sciences discipline, which strengthens the H-1B petition.
How do I apply for Customer Specialist jobs at Thermo Fisher Scientific?
You can browse and apply for Customer Specialist positions directly through Thermo Fisher's careers portal, or use Migrate Mate to filter for openings with confirmed visa sponsorship history. When applying, highlight any domain-specific lab experience or product knowledge relevant to the division. Customer-facing scientific roles are competitive, so a tailored application referencing the specific product line makes a measurable difference.
Which visa types does Thermo Fisher Scientific commonly use for Customer Specialist roles?
Thermo Fisher sponsors several visa categories for Customer Specialist positions, including H-1B for specialty occupation hires, F-1 OPT and CPT for students in qualifying degree programs, TN visas for Canadian and Mexican nationals in eligible scientific occupations, and EB-2 or EB-3 immigrant visas for longer-term employment sponsorship leading to a Green Card. The right category depends on your nationality, degree, and career stage.
What qualifications does Thermo Fisher Scientific expect for Customer Specialist roles?
Most Customer Specialist positions at Thermo Fisher require a bachelor's degree in a life sciences field such as biology, chemistry, biochemistry, or a closely related discipline. Practical lab experience, familiarity with scientific instrumentation, and the ability to communicate technical information to research customers are consistently valued. Roles tied to specific product divisions like genomics or chromatography often expect hands-on exposure to those workflows.
How do I plan my timeline if Thermo Fisher Scientific is sponsoring my H-1B?
H-1B cap filings open in March each year for an October 1 start date. If you're on F-1 OPT, you need enough remaining OPT time to bridge the gap, or you may qualify for a cap-gap extension through USCIS. Confirm with your employer whether they file in the regular lottery or pay for premium processing, since that affects whether you'll receive a decision in weeks or months.
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