Customer Specialist Jobs at Google with Visa Sponsorship
Customer Specialist jobs at Google sit at the intersection of technical knowledge and client relationships, supporting enterprise products and cloud solutions across global accounts. Google has a consistent track record of sponsoring work visas for this function, making it a realistic target for international candidates with the right background.
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Get Access To All JobsINTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Addison, TX, USA; Miami, FL, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA.
ABOUT THE JOB
As a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $192000 - $267000 (USD) + 42.86% bonus target + equity + benefits
ROLE AND RESPONSIBILITIES
- Lead a team of Data Analytics technical experts in a matrixed organization. Focus on talent strategy, assessing go-to-market readiness and gaps in CE preparedness, skills development.
- Lead the broader region's Data Analytics technical community, to ensure sub-regional technical contributions, achieve scale through artifact and innovation sharing.
- Influence cross-functional teams, including Product Management and Engineering, ensuring customer needs are represented in product roadmaps and new technology is incubated and scaled.
- Lead the team to work with Google Cloud Platform to demonstrate and prototype our Agentic Data Cloud and AI products or integrations in customer/partner environments.
- Lead and own high impact customer C-level or ITDM relationships who make or influence Data and AI enterprise technology decisions.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in pre-sales or field engineering at an enterprise technology company, or similar customer-facing experience.
- Ability to travel up to 25% to customer sites.
PREFERRED QUALIFICATIONS
- Technical sales experience or professional consulting experience in the fields of cloud computing, data analytics, information lifecycle management, and Big Data.
- People management experience leading technical sales or consulting teams for Cloud Computing or Data Analytics products and platforms.
- Experience influencing cross-functional teams (e.g., Product Management, Engineering, Sales), customers, and partners to impact business goals, customer experience, and customer expansion.
- Thought leader in Data Analytics and adjacent practice areas, specialized in technical sales and strategies around holistic customer and industry solutions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Addison, TX, USA; Miami, FL, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA.
ABOUT THE JOB
As a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $192000 - $267000 (USD) + 42.86% bonus target + equity + benefits
ROLE AND RESPONSIBILITIES
- Lead a team of Data Analytics technical experts in a matrixed organization. Focus on talent strategy, assessing go-to-market readiness and gaps in CE preparedness, skills development.
- Lead the broader region's Data Analytics technical community, to ensure sub-regional technical contributions, achieve scale through artifact and innovation sharing.
- Influence cross-functional teams, including Product Management and Engineering, ensuring customer needs are represented in product roadmaps and new technology is incubated and scaled.
- Lead the team to work with Google Cloud Platform to demonstrate and prototype our Agentic Data Cloud and AI products or integrations in customer/partner environments.
- Lead and own high impact customer C-level or ITDM relationships who make or influence Data and AI enterprise technology decisions.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in pre-sales or field engineering at an enterprise technology company, or similar customer-facing experience.
- Ability to travel up to 25% to customer sites.
PREFERRED QUALIFICATIONS
- Technical sales experience or professional consulting experience in the fields of cloud computing, data analytics, information lifecycle management, and Big Data.
- People management experience leading technical sales or consulting teams for Cloud Computing or Data Analytics products and platforms.
- Experience influencing cross-functional teams (e.g., Product Management, Engineering, Sales), customers, and partners to impact business goals, customer experience, and customer expansion.
- Thought leader in Data Analytics and adjacent practice areas, specialized in technical sales and strategies around holistic customer and industry solutions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
See all 116+ Customer Specialist Jobs at Google
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Get Access To All JobsTips for Finding Customer Specialist Jobs at Google
Frame your credentials around technical customer outcomes
Google's Customer Specialist roles typically require demonstrated experience managing complex client accounts for software or cloud products. Tailor your resume to show measurable outcomes, such as retention rates or product adoption metrics, not just relationship management duties.
Identify which Google product teams are actively hiring
Customer Specialist openings at Google are often tied to specific product lines like Google Cloud or Workspace. Search Google's careers portal filtered by customer-facing roles, then cross-reference with teams that have recent hiring momentum in your target location.
Confirm your visa category before accepting an offer
Google sponsors H-1B, H-1B1 visa, and E-3 visas for Customer Specialist roles. Knowing which category applies to your nationality before offer negotiations means you can ask informed questions about the employer's LCA filing timeline and your start date.
Prepare for H-1B cap timing early in your job search
If you need an H-1B, USCIS opens registration in March for an October 1 start. Aligning your Google application and offer timeline with this window is critical. Missing the registration period means waiting another full year.
Use Migrate Mate to surface Customer Specialist openings at Google
Finding roles that explicitly support visa sponsorship at companies like Google can be time-consuming. Migrate Mate filters jobs by sponsorship type, letting you target Customer Specialist openings at Google without manually screening hundreds of listings.
Ask Google's recruiting team about LCA prevailing wage levels
DOL requires that your offered salary meet the prevailing wage for the role's location before Google can certify your LCA. Requesting a written offer before the LCA is filed lets you verify the wage level and address discrepancies before USCIS filing begins.
Frequently Asked Questions
Does Google sponsor H-1B visas for Customer Specialists?
Yes, Google sponsors H-1B visas for Customer Specialist roles. The process requires Google's legal team to file a Labor Condition Application with the DOL and then submit an H-1B petition to USCIS on your behalf. For new H-1B holders, employment can only begin on October 1 following the annual lottery, so your offer and start date need to align with that window.
How do I apply for Customer Specialist jobs at Google?
Applications go through Google's careers portal at careers.google.com. Search for Customer Specialist or related titles like Customer Success Manager or Technical Account Manager. Tailor your application to highlight experience with enterprise software or cloud platforms, since Google's hiring teams prioritize demonstrated technical account management over general customer service backgrounds. You can also find Google's sponsored openings through Migrate Mate, which filters specifically for roles open to visa holders.
Which visa types does Google use for Customer Specialist roles?
Google sponsors H-1B, H-1B1 visa, and E-3 visas for Customer Specialist positions. H-1B is available to nationals of most countries but is subject to an annual lottery. H-1B1 is reserved for Chilean and Singaporean nationals and does not require a lottery. E-3 is exclusive to Australian citizens and also bypasses the lottery, making it a faster path if you qualify.
What qualifications does Google expect for Customer Specialist roles?
Most Customer Specialist roles at Google require a bachelor's degree in a relevant field, such as business, computer science, or engineering, along with hands-on experience managing enterprise accounts or deploying software solutions. Familiarity with Google Cloud, Workspace, or comparable platforms strengthens your candidacy. For visa eligibility, your degree field generally needs to align with the role's core responsibilities to meet USCIS specialty occupation requirements.
How do I understand the timeline from application to starting work at Google?
The timeline depends on your visa type. E-3 and H-1B1 visa applicants typically go through consular processing, which can take two to eight weeks after Google secures the LCA from DOL. H-1B applicants must factor in the March registration window and the October 1 start date, meaning the total timeline from offer to Day 1 can stretch six months or longer if you're entering the cap season cycle.