Uber Freight Visa Sponsorship Jobs USA
Uber Freight operates at the intersection of logistics technology and freight brokerage, connecting shippers with carriers across the U.S. The company has an active visa sponsorship track record, particularly for technical and operations roles, making it a legitimate target for H-1B visa and Green Card seekers in the transportation and logistics space.
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Get Access To All JobsSchedule: Full Time
Job Type: On-site
Salary Type: Hourly
Req #: 3227
About the Role
Customer Support Specialist III is a key contributor to our operations division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. This position will work at our office in Tinley Park. The training will be onsite Monday-Friday for the first 90 days. After training, a hybrid schedule is available.
What the Candidate Will Do
- Process shipment entries and actively lead timely performance/automation objectives
- Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.
- Exceed customer on-time pick-up and delivery expectations
- Supervise shipments and revise when vital based on changing shipper, customer, and carrier needs
- Utilize external websites and other tools of communication to set shipment appointments
- Update load status in the system, e.g. loaded pick-up, delivery, empty, etc.
- Set up new receivers, vendors, and supplier's locations
- Work directly with Logistics Teams to assist with shipment issues or problem-solving
- Additional Responsibilities Regarding Customer and Carrier Relationships
- Correspond with customer and carrier regarding detention and other accessorial information
- Set up new customer and vendor users on our platform
- Acquire solid understanding of customer business practices and workflow
Basic Qualifications
- High school diploma or GED equivalent
- Minimum of 2-4 year of experience with intermodal shipments
Preferred Qualifications
- Customer Service background
- Service-related industry experience
- Knowledge of the freight industry
- Basic proficiency with Microsoft Office Suite
- Intermodal Experience
- Bachelors Degree preferred
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Schedule: Full Time
Job Type: On-site
Salary Type: Hourly
Req #: 3227
About the Role
Customer Support Specialist III is a key contributor to our operations division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. This position will work at our office in Tinley Park. The training will be onsite Monday-Friday for the first 90 days. After training, a hybrid schedule is available.
What the Candidate Will Do
- Process shipment entries and actively lead timely performance/automation objectives
- Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.
- Exceed customer on-time pick-up and delivery expectations
- Supervise shipments and revise when vital based on changing shipper, customer, and carrier needs
- Utilize external websites and other tools of communication to set shipment appointments
- Update load status in the system, e.g. loaded pick-up, delivery, empty, etc.
- Set up new receivers, vendors, and supplier's locations
- Work directly with Logistics Teams to assist with shipment issues or problem-solving
- Additional Responsibilities Regarding Customer and Carrier Relationships
- Correspond with customer and carrier regarding detention and other accessorial information
- Set up new customer and vendor users on our platform
- Acquire solid understanding of customer business practices and workflow
Basic Qualifications
- High school diploma or GED equivalent
- Minimum of 2-4 year of experience with intermodal shipments
Preferred Qualifications
- Customer Service background
- Service-related industry experience
- Knowledge of the freight industry
- Basic proficiency with Microsoft Office Suite
- Intermodal Experience
- Bachelors Degree preferred
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Roles at Uber Freight
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Get Access To All JobsTips for Finding Uber Freight Visa Sponsorship Jobs USA
Target engineering and data roles first
Uber Freight's sponsorship activity is concentrated in technical functions, software engineering, data science, and platform development. If your background is in these areas, you're applying for the roles most likely to come with H-1B support.
Understand the logistics technology angle
Uber Freight isn't a traditional trucking company, it's a technology platform for freight. Frame your experience around building or scaling logistics systems, not just general tech, to resonate with their hiring teams and strengthen your case for sponsorship.
Look for roles tied to product and operations growth
Beyond engineering, Uber Freight has sponsored roles in product management and operations. If you're in these fields with a specialty occupation background, don't overlook them, they represent a real pathway to H-1B sponsorship at this company.
Prepare for Uber's structured interview process
Uber Freight follows Uber's broader hiring playbook, which includes structured behavioral and technical rounds. Research the Uber interview framework in advance so your preparation is targeted, arriving polished here signals the kind of hire they're willing to sponsor.
Search verified sponsors before applying broadly
Not every logistics employer sponsors visas, many won't. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, saving time and focusing your effort on companies like Uber Freight with a confirmed track record.
Ask about Green Card timelines during the offer stage
Uber Freight has sponsored both H-1B and employment-based Green Cards. If long-term U.S. residency matters to you, the offer negotiation stage is the right moment to ask whether the role has an established path to permanent sponsorship.
Frequently Asked Questions
Does Uber Freight sponsor H-1B visas?
Yes, Uber Freight sponsors H-1B visas and has a consistent track record of doing so across recent years. Sponsorship is most common in technical roles such as software engineering and data science, though product and operations positions have also been sponsored. The company follows Uber's broader HR infrastructure, which means established processes for handling H-1B petitions and renewals.
What types of visas does Uber Freight sponsor?
Uber Freight sponsors both nonimmigrant and immigrant visa categories. On the nonimmigrant side, H-1B is the primary visa type used for skilled workers. For permanent residency, the company has sponsored EB-2 and EB-3 Green Cards. This dual-track approach means eligible employees may have a pathway from initial H-1B sponsorship through to long-term permanent residency over time.
Which departments or roles at Uber Freight are most likely to receive visa sponsorship?
Engineering and data-related roles see the highest concentration of sponsorship at Uber Freight, consistent with the company's identity as a logistics technology platform rather than a traditional freight broker. Product management and operations roles have also received sponsorship, particularly where the position requires specialized knowledge. Roles in general administration, sales, or non-specialty functions are far less likely to qualify for H-1B sponsorship.
How do I find open visa-sponsored jobs at Uber Freight?
Migrate Mate tracks verified sponsorship history for employers like Uber Freight, so you can browse current openings knowing the company has an active sponsorship record. Filter by company name or industry to surface relevant roles. Applying through a platform that confirms sponsorship upfront saves time compared to researching each posting individually before you know if the employer will support your visa.
How do I approach the application process at Uber Freight as a visa sponsorship candidate?
Apply directly to roles that match your specialty occupation, Uber Freight uses structured hiring processes inherited from Uber, so technical and behavioral preparation matters. Be transparent about your visa status early in screening calls. For H-1B transfers or new petitions, expect the company to work with an external immigration law firm, so timelines from offer to petition filing typically follow standard USCIS processing windows rather than an expedited internal process.