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At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Deputy Director of Mechanical will assist the Director of Mechanical in planning and supervising the day-to-day and long-range functions of the commuter rail and water service contractors and will supervise a small professional staff to ensure contractor compliance with contract requirements. This position focuses on mechanical services and operations, including revenue and non-revenue rolling stock.

Duties & Responsibilities

• Execute duties and responsibilities in a multidisciplinary management role, including Capital, Operating, and Force Account project initiation and budget management.
• Initiate and manage multi-million-dollar Project Initiative (PI) via the Commuter Rail Operating contractor and local railroad.
• Develop, award, and manage multi-million-dollar Capital and Operating budgets in support of implementing extensive facility/yard expansions, upgrades, and SGR improvements concurrently.
• Ensure budgetary goals are met, and all work is performed in a timely, cost-effective manner.
• Develop, implement, and manage programs, procedures, and standards for Commuter Mechanical Department employees.
• Supervise contractors and vendors to ensure work meets contract specifications, MBTA standards, and established deadlines; take corrective action when necessary.
• Interface with agency staff, contractors, vendors, and federal and state agencies regarding rolling stock maintenance activities, including requirements of 49 CFR 200–299, MBTA Railroad Operations Standards, Operating Agreements, OEM life cycle manuals, and industry best practices, while supporting service demands.
• Interface with the commuter rail contractor, agency staff, and others in all phases of fleet planning and service delivery, including maintenance scheduling/production, alternative service plans, defect mitigation, and service delivery improvements.
• Collaborate daily with MBTA officials and internal Railroad Operations departments on prioritizing daily work activities and long-term planning that may affect commuter rail passenger movement.
• Define, uphold, and direct maintenance standards, ensuring adherence to FTA, FRA, NORAC, DTE, NTSB, and all other applicable policies and regulations.
• Direct and assist employees performing inspections of passenger trains, facilities, and other transportation assets to ensure effective and safe performance and compliance with operating rules, orders, recommendations, and requirements.
• Direct investigations of mechanical failures/issues and implement solutions that comply with applicable regulations, best practices, and the best interests of the Authority.
• Perform analysis, make recommendations, and decisions on vendors and mechanical parts purchasing through the RRO Mechanical Parts Program.
• Assist with departmental community relations activities and coordination of special events, such as special train operations.
• Respond to and direct available personnel during emergencies, extreme weather, or any abnormal conditions affecting service or safety, on a 24/7 basis.
• Drive a company or personal vehicle to visit work sites and assist during emergencies and/or events as needed.
• Respond to inquiries from customers, vendors, and co-workers in a courteous and professional manner.
• Work any assigned shifts and/or locations as directed.
• Uphold the rights and interests of the Authority while building and maintaining effective relationships with employees.
• Assist in managing the workforce by ensuring fair, consistent application and strict adherence to Authority rules, regulations, collective bargaining agreements (if applicable), and policies, including EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.

Supervision

• Commuter rail contractors and administrative staff.

Minimum Requirements & Qualifications

• Bachelor's degree in Transportation, Engineering, Business, or a related field from an accredited institution.
• Five (5) years of experience in railroad transportation operations, maintenance, and/or operations management.
• Two (2) years of leadership experience managing staff and/or large-scale projects.
• Experience with FRA operations compliance.
• A valid driver's license in accordance with MBTA policy.
• Effective organizational and analytical skills.
• Ability to handle sensitive information appropriately.
• Working knowledge of Word, Excel, and PowerPoint applications.
• Ability to communicate effectively with customers, employees, and vendors.
• Excellent customer service and conflict resolution skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce.
• Capacity to work effectively independently and as part of a team.
• Successful applicants must have the English language skills required for the effective performance of the position.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience & Skills

• Experience with contract/vendor management in a passenger railroad environment.
• Experience with passenger train railroad operations and/or maintenance.
• Familiarity with FTA, FRA, NORAC, DPU, and NTSB policies and procedures.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and/or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and/or locations assigned, directed, or necessary for this position, including (for some transit/operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern/co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship/co-op. Additionally, interns/co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings/pre-boarding, working in their positions, and throughout the duration of their program.

Disclaimers and Definitions:

• General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

• Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data/history.

• Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

• Work Environment: The physical demands and work environment characteristics described herein are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

• Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

• Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

• Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

• On-call or 24/7 Positions: Employees working in this classification must be available to respond to page/text/call and report to work as determined by assigned department or the Authority.

• Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

• ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.

• Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.

• Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern/co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.