Customer Service Jobs at United Community Bank with Visa Sponsorship
Customer Service roles at United Community Bank span branch operations, client support, and relationship management across a regional banking network. The bank has demonstrated willingness to sponsor work visas for this function, making it a viable target for international candidates with banking or financial services customer-facing experience.
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Get Access To All JobsINTRODUCTION
Travel Universal Banker
United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs-based conversations and identifying appropriate solutions. The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area.
What You’ll Do:
- This position requires up to 100% travel within designated market area
- Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering perspectives and priorities of different customers
- Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
- Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
- Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
- Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer
- Educate customers on options for managing transactions using technology and all other tools and resources available
- Apply product and service knowledge to effectively solve customer problems
- Assist other staff in serving customers, answering telephones and performing other duties as necessary
BASIC QUALIFICATIONS
- Minimum 3 years of retail sales experience
- Ability to work a flexible schedule and to accommodate travel to different branches as needed
- Knowledge of consumer credit structuring and lending practices
- Demonstrated analytical, accuracy and problem-solving skills
- Strong verbal and written interpersonal communication skills
- Experience with using and demonstrating digital products and self-service technologies
CONDITIONS OF EMPLOYMENT:
- Must be able to pass a background and credit check
- This is a full-time non-remote position
FLSA Status: Non-Exempt
COMPENSATION
- Pay Range: USD $34,102.00 - USD $49,382.00 /Yr.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to take your career to the next level? Apply now and become a vital part of our team!
INTRODUCTION
Travel Universal Banker
United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs-based conversations and identifying appropriate solutions. The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area.
What You’ll Do:
- This position requires up to 100% travel within designated market area
- Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering perspectives and priorities of different customers
- Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
- Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
- Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
- Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer
- Educate customers on options for managing transactions using technology and all other tools and resources available
- Apply product and service knowledge to effectively solve customer problems
- Assist other staff in serving customers, answering telephones and performing other duties as necessary
BASIC QUALIFICATIONS
- Minimum 3 years of retail sales experience
- Ability to work a flexible schedule and to accommodate travel to different branches as needed
- Knowledge of consumer credit structuring and lending practices
- Demonstrated analytical, accuracy and problem-solving skills
- Strong verbal and written interpersonal communication skills
- Experience with using and demonstrating digital products and self-service technologies
CONDITIONS OF EMPLOYMENT:
- Must be able to pass a background and credit check
- This is a full-time non-remote position
FLSA Status: Non-Exempt
COMPENSATION
- Pay Range: USD $34,102.00 - USD $49,382.00 /Yr.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to take your career to the next level? Apply now and become a vital part of our team!
See all 53+ Customer Service at United Community Bank jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at United Community Bank roles.
Get Access To All JobsTips for Finding Customer Service Jobs at United Community Bank Jobs
Align Your Credentials to Banking Standards
Regional banks like United Community Bank expect customer service candidates to hold credentials relevant to financial services, such as a degree in finance, business, or a related field. Gather transcripts and any professional certifications before applying, since specialty occupation documentation matters for H-1B eligibility reviews.
Target Branch Locations With Open Roles
United Community Bank operates across multiple southeastern states. Identify which branch markets have active customer service openings, since the Labor Condition Application filed with DOL ties your H-1B petition to a specific worksite location and prevailing wage level for that area.
Clarify Sponsorship Readiness Before Final Interviews
Ask directly during the hiring process whether the specific customer service role qualifies as a specialty occupation under USCIS standards. Some branch-level roles may not meet the degree requirement threshold, so confirming this early prevents wasted effort on both sides.
Use Migrate Mate to Identify Active Openings
Filter for United Community Bank customer service roles on Migrate Mate, which surfaces positions from employers with a verified visa sponsorship history. This lets you prioritize applications to roles where sponsorship is a realistic outcome rather than a hopeful assumption.
Prepare for an I-129 Filing Window After Offer
Once United Community Bank extends an offer and agrees to sponsor, your employer must file Form I-129 with USCIS. Standard processing can take several months, so align your start date expectations with realistic adjudication timelines and discuss premium processing availability upfront.
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Find Customer Service at United Community Bank JobsFrequently Asked Questions
Does United Community Bank sponsor H-1B visas for Customer Service?
Yes, United Community Bank has sponsored H-1B visas for Customer Service roles. Sponsorship is not guaranteed for every position, since H-1B eligibility requires the role to qualify as a specialty occupation under USCIS standards, meaning a bachelor's degree in a specific field must be a genuine requirement for the job, not just a preference.
Which visa types are commonly used for Customer Service roles at United Community Bank?
United Community Bank has sponsored H-1B visas and accepts candidates on F-1 OPT and F-1 CPT for Customer Service roles, making it accessible to international students in the U.S. TN visa holders may also be eligible if their role maps to a qualifying profession under the USMCA agreement. Each visa type has distinct timing and documentation requirements that affect when you can start.
What qualifications and experience does United Community Bank expect for Customer Service roles?
United Community Bank typically looks for candidates with a background in finance, business administration, or a related field for customer service positions that involve client relationship management or financial product support. Prior experience in banking or financial services strengthens your application, and for H-1B sponsorship specifically, your degree must directly relate to the duties of the role you are applying for.
How do I apply for Customer Service jobs at United Community Bank?
You can find and apply for Customer Service positions at United Community Bank through Migrate Mate, which lists open roles from employers with a confirmed visa sponsorship history. When you apply, be upfront about your visa status so the recruiting team can route your application appropriately. Having your documents, including transcripts and work authorization records, ready before interviews speeds up the offer and filing process.
How do I manage the timeline between a job offer and my visa filing at United Community Bank?
After accepting an offer, United Community Bank must file a Labor Condition Application with DOL before USCIS can receive your H-1B petition. Standard USCIS processing runs several months, so discuss premium processing early if your current status has a near-term expiration. If you are on F-1 OPT, confirm your employer begins the H-1B process well before your authorized work period ends.
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