Customer Service Management Jobs at United Community Bank with Visa Sponsorship
United Community Bank hires for Customer Service Management roles across its retail banking network, with positions ranging from branch-level supervisors to regional service leads. The bank has an established process for sponsoring work visas in this function, making it a viable target if you're on H-1B, OPT, CPT, or TN status.
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Get Access To All JobsINTRODUCTION
Travel Universal Banker
United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs-based conversations and identifying appropriate solutions. The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area.
What You’ll Do:
- This position requires up to 100% travel within designated market area
- Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering perspectives and priorities of different customers
- Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
- Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
- Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
- Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer
- Educate customers on options for managing transactions using technology and all other tools and resources available
- Apply product and service knowledge to effectively solve customer problems
- Assist other staff in serving customers, answering telephones and performing other duties as necessary
BASIC QUALIFICATIONS
- Minimum 3 years of retail sales experience
- Ability to work a flexible schedule and to accommodate travel to different branches as needed
- Knowledge of consumer credit structuring and lending practices
- Demonstrated analytical, accuracy and problem-solving skills
- Strong verbal and written interpersonal communication skills
- Experience with using and demonstrating digital products and self-service technologies
CONDITIONS OF EMPLOYMENT:
- Must be able to pass a background and credit check
- This is a full-time non-remote position
FLSA Status: Non-Exempt
COMPENSATION
- Pay Range: USD $34,102.00 - USD $49,382.00 /Yr.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to take your career to the next level? Apply now and become a vital part of our team!
INTRODUCTION
Travel Universal Banker
United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs-based conversations and identifying appropriate solutions. The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area.
What You’ll Do:
- This position requires up to 100% travel within designated market area
- Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering perspectives and priorities of different customers
- Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
- Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
- Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
- Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer
- Educate customers on options for managing transactions using technology and all other tools and resources available
- Apply product and service knowledge to effectively solve customer problems
- Assist other staff in serving customers, answering telephones and performing other duties as necessary
BASIC QUALIFICATIONS
- Minimum 3 years of retail sales experience
- Ability to work a flexible schedule and to accommodate travel to different branches as needed
- Knowledge of consumer credit structuring and lending practices
- Demonstrated analytical, accuracy and problem-solving skills
- Strong verbal and written interpersonal communication skills
- Experience with using and demonstrating digital products and self-service technologies
CONDITIONS OF EMPLOYMENT:
- Must be able to pass a background and credit check
- This is a full-time non-remote position
FLSA Status: Non-Exempt
COMPENSATION
- Pay Range: USD $34,102.00 - USD $49,382.00 /Yr.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to take your career to the next level? Apply now and become a vital part of our team!
See all 38+ Customer Service Management at United Community Bank jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management at United Community Bank roles.
Get Access To All JobsTips for Finding Customer Service Management Jobs at United Community Bank Jobs
Tailor your resume to banking service metrics
United Community Bank's Customer Service Management roles emphasize branch performance, customer retention, and team supervision. Reframe your experience around measurable service outcomes, such as satisfaction scores or issue resolution rates, not just job titles.
Confirm OPT or CPT eligibility before applying
If you're on F-1 status, verify your OPT start date and remaining duration before submitting applications. Community banks sometimes move slower on offers than larger institutions, so a tight OPT timeline can create complications during the hiring process.
Target branch locations in United Community Bank's core markets
United Community Bank concentrates its branch network across the Southeast and mid-Atlantic. Customer Service Management openings cluster in these markets, so focusing your search on those geographies improves your chances of finding active roles with sponsorship potential.
Use Migrate Mate to filter for open roles
Customer Service Management positions at United Community Bank turn over frequently across branch locations. Use Migrate Mate to filter and track open roles by visa type, so you're applying to positions with confirmed sponsorship history rather than guessing from a general job board.
Understand H-1B cap timing if you're not already sponsored
If you need a new H-1B petition, USCIS only accepts registrations in March for an October 1 start date. Plan your United Community Bank job search timeline around this window, especially if your current work authorization expires mid-year.
Customer Service Management at United Community Bank jobs are hiring across the US. Find yours.
Find Customer Service Management at United Community Bank JobsFrequently Asked Questions
Does United Community Bank sponsor H-1B visas for Customer Service Managements?
Yes, United Community Bank has sponsored H-1B visas for Customer Service Management roles. The bank operates as a qualifying employer under USCIS guidelines, meaning it can file H-1B petitions for eligible candidates. Because sponsorship decisions are made at the role level, confirm directly with the hiring team during the offer stage that sponsorship is available for the specific position you're pursuing.
Which visa types are commonly used for Customer Service Management roles at United Community Bank?
United Community Bank has sponsored H-1B, F-1 OPT, F-1 CPT, and TN visas for Customer Service Management positions. F-1 OPT is common for recent graduates entering supervisory roles, while H-1B is the standard path for longer-term employment. TN status applies to Canadian and Mexican nationals in qualifying management classifications. The right visa depends on your citizenship, degree field, and career stage.
What qualifications or experience are expected for Customer Service Management roles at United Community Bank?
United Community Bank typically looks for candidates with experience managing frontline service teams in a retail banking or financial services environment. Familiarity with branch operations, regulatory compliance basics, and customer escalation handling is valued. A bachelor's degree in business, finance, or a related field is commonly expected, particularly for roles that may require H-1B sponsorship, which requires the position to qualify as a specialty occupation.
How do I apply for Customer Service Management jobs at United Community Bank?
You can find and apply for Customer Service Management openings at United Community Bank through Migrate Mate, which filters roles by visa sponsorship history so you're not applying blindly. Once you identify a relevant opening, apply through the bank's official careers portal and indicate your work authorization status clearly in your application. Following up with the hiring manager after applying can improve response rates at community banks.
How do I manage my visa timeline when pursuing a role at United Community Bank?
Start your application process as early as possible if your current authorization has an expiration date. For F-1 OPT candidates, factor in that community banks can take several weeks from offer to paperwork completion. For H-1B transfers, USCIS allows you to start working with a new employer as soon as the petition is filed, not after approval, which reduces the gap risk between positions.
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