Requisition ID: 109922

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Position Information

Salary Range: $61,050 - $90,250/annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

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Primary Role

American Water is seeking a detail-oriented, compliance driven Program Manager to join our Water Quality & Environmental Compliance team in East St Louis, IL. In this role, you will supervise the Bac-T lab, review data, conduct monthly regulatory and compliance reporting, as well as handle customer inquiries.

The Water Quality & Environmental Compliance Program Manager is responsible for organizing advanced functions and activities related to environmental management and water quality for assigned facilities. This role is responsible for maintaining all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. You will assist in resolving treatment issues. Investigates water quality complaints and determines course of action needed.

Key Accountabilities

• Manage monitoring and reporting programs to ensure compliance with federal and state water quality and environmental regulations and company standards for assigned facilities.
• Conduct advanced sampling and/or analysis and special projects. (15%)
• Obtain, prepare, file and maintain all regulatory reports and records.
• Participate in internal and external audits and represent American Water with regulators and customers.
• Identify potential issues and problems and initiate responsive actions and mitigate environmental violations (10%)
• Supervise, monitor, and calibrate analyzers/equipment, etc. to ensure established standards of performance and accuracy are maintained (10%)
• Conduct advanced projects and prepare reports as needed
• Investigate and respond to all water quality complaints or concerns. (40%)

Knowledge/Skills

• Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations
• Regulatory knowledge of proper lab analytical testing methods
• Understanding principles of water and/or wastewater treatment and ability to troubleshoot systems

Experience/Education

• Bachelors of Science degree
• Minimum of five (5) years experience in water, wastewater, and laboratory operations

Travel Requirements

• Local travel within service territory

Work Schedule

• Full-time, on-site
• Monday-Friday, 7am-3:30pm
• On-call responsibility as needed

Short Description

Competencies

Champions safety
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Collaborates

Join American Water... We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.