Mid Level Consumer Insights Manager Jobs
Mid level consumer insights manager jobs go to researchers ready to own studies end to end, translate findings into strategic recommendations, and guide junior analysts with limited oversight. Roles cover remote, hybrid, and on-site settings across Technology & Software, Banking & Financial Services, and Investment & Asset Management, with Amazon, Fivetran, and ZS hiring at this level now.
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DESCRIPTION
We are hiring a Senior Program Manager to lead Data & Insights for Hub Delivery. The mission: make the program's data accessible to everyone who runs it, and bring the insight leaders need to hit business goals. You will own the single source of truth for Hub Delivery's business metrics across every country, the self-service reporting products that leadership, operations and finance teams use each week, and the generative AI workflows that empower businesses to take right decisions.
This role suits someone who has built reporting or analytics products that people chose to use, who reads a data pipeline and writes a narrative for a Vice President with the same confidence, and who treats manual reporting work as a defect to remove. You will work with analytics engineering teams, country leaders in North America, Europe, the Middle East, Latin America and Japan, finance partners, and the team's Predictive Analytics, Payments and Offers & Pricing leads.
Key job responsibilities
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Build and run self-service reporting and analytics products (business review tooling, dashboards, metric packs) that let operations, finance and leadership teams answer their own questions; measure adoption and retire the manual steps they replace.
- Design and ship generative AI workflows
About the team
At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.
The Hub Delivery Partner program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios!
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience with advanced use of SQL for data mining and business intelligence, or experience working with Excel, reporting tools, and large-scale data mining tools, such as Power BI, Python, SQL, or Tableau
- Bachelor's degree in Engineering, Math, Business, or a related quantitative field
- Experience using generative AI tools, scripting or workflow automation to reduce manual analysis or reporting work
PREFERRED QUALIFICATIONS
- 5+ years of driving process improvements experience
- Experience building measures and metrics, and developing reporting solutions
- Experience writing business strategy documents and plans
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 127,200.00 - 185,000.00 USD annually
DESCRIPTION
We are hiring a Senior Program Manager to lead Data & Insights for Hub Delivery. The mission: make the program's data accessible to everyone who runs it, and bring the insight leaders need to hit business goals. You will own the single source of truth for Hub Delivery's business metrics across every country, the self-service reporting products that leadership, operations and finance teams use each week, and the generative AI workflows that empower businesses to take right decisions.
This role suits someone who has built reporting or analytics products that people chose to use, who reads a data pipeline and writes a narrative for a Vice President with the same confidence, and who treats manual reporting work as a defect to remove. You will work with analytics engineering teams, country leaders in North America, Europe, the Middle East, Latin America and Japan, finance partners, and the team's Predictive Analytics, Payments and Offers & Pricing leads.
Key job responsibilities
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Build and run self-service reporting and analytics products (business review tooling, dashboards, metric packs) that let operations, finance and leadership teams answer their own questions; measure adoption and retire the manual steps they replace.
- Design and ship generative AI workflows
About the team
At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.
The Hub Delivery Partner program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios!
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience with advanced use of SQL for data mining and business intelligence, or experience working with Excel, reporting tools, and large-scale data mining tools, such as Power BI, Python, SQL, or Tableau
- Bachelor's degree in Engineering, Math, Business, or a related quantitative field
- Experience using generative AI tools, scripting or workflow automation to reduce manual analysis or reporting work
PREFERRED QUALIFICATIONS
- 5+ years of driving process improvements experience
- Experience building measures and metrics, and developing reporting solutions
- Experience writing business strategy documents and plans
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 127,200.00 - 185,000.00 USD annually
See All 23 Mid Level Consumer Insights Manager Jobs
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Top Industries Hiring
- Technology & Software
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- Investment & Asset Management
- Retail
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Mid Level Consumer Insights Manager Jobs: Frequently Asked Questions
How do I get a mid level consumer insights manager job?
Position your experience around ownership, not just participation. Highlight studies you led from design through stakeholder presentation, methodologies you chose independently, and decisions your research directly influenced. Emphasize proficiency with both qualitative and quantitative methods, fluency in tools like survey platforms or analytics software, and any work where you translated raw data into a business recommendation a team actually acted on.
Which companies hire mid level consumer insights managers?
Companies hiring mid level consumer insights managers right now include Amazon, Fivetran, and ZS, based on current listings on Migrate Mate as of November 2026. Consumer-facing brands, market research firms, and large retail or technology companies tend to maintain the most consistent demand at this experience level.
Are there remote mid level consumer insights manager jobs?
Yes, though availability varies by employer and industry. About 50% of mid level consumer insights manager openings are remote or hybrid as of November 2026, reflecting how research workflows that rely on digital survey tools, video interviews, and cloud-based analytics platforms have made distributed collaboration practical for most insights teams.
How do I move up to a mid level consumer insights manager role?
Moving from entry level to mid level in consumer insights requires building a record of independent project work, not just support tasks. Over your first few years, pursue ownership of complete research cycles, deepen your skills in a second methodology beyond your starting specialty, and document the business outcomes your findings drove. Demonstrating that you can run a study without close supervision is the clearest signal hiring managers look for.
Which industries hire the most mid level consumer insights managers?
Mid Level consumer insights manager roles concentrate in Technology & Software, Banking & Financial Services, and Investment & Asset Management, based on current listings on Migrate Mate as of November 2026. These sectors invest heavily in understanding customer behavior to drive product development, marketing strategy, and competitive positioning, creating steady demand for researchers who can work independently at a mid level scope.