ABOUT THE ROLE

The Workouts Design Team at Peloton is focused on designing new software experiences that enable people to live both healthier and longer lives. The team works collaboratively with designers across the organization to create new workout experiences, novel software interactions for new hardware products, and intuitive ways of getting the best workout at home, outdoors, or even in the gym.

Our Content Designers work strategically and cross-functionally to help craft flows for our members with intentional content that informs and helps our users make decisions to get maximum benefit from our fitness experiences. They approach problems with an agile mentality and rapidly iterate alongside cross-functional partners.

As a Senior Content Designer, you'll partner closely with product designers, product managers, user researchers, engineers, product marketing, brand creative, and other cross-functional teams to bring features to life across our platforms.

Successful candidates are self-motivated, strategic, highly collaborative, proactive project owners, readily open to feedback and critique. They value the success of the team over their individual progress, and are often taking leadership over delivering outcomes.

YOUR DAILY IMPACT

• Collaborate with cross-functional teams, including UX/UI designers, product managers, UXR/Analytics, and engineering to understand user needs and product goals
• Lead the creation and development of content strategies that influence the overall user experience
• Craft member-centric content for a variety of touchpoints across member journeys including UI, notifications, help documentation, etc.
• Partner with Brand and Product Marketing teams to develop and maintain a consistent tone of voice across our products
• Conduct content audits to ensure accuracy, relevance, quality, and adherence to the style guide
• Organize and maintain docs, decks and design files that can easily be tracked by cross-functional teams and partners
• Work closely with other Content Designers to develop and maintain content style guide, drive and advocate for best practices, and stay in the know of industry trends that could improve content strategies
• Help write content standards and contribute to our style guide
• Partner with legal, localization and support teams to ensure the content is accurately and responsibly launched

YOU BRING TO PELOTON

• 6+ years experience as a Content Designer or similar role (e.g. UX Writer, Content Strategist) in a software product environment
• You have a portfolio that showcases your craft and demonstrates how you think and solve problems
• A deep understanding of user experience and how content, design, research and more come together to build frictionless user flows
• Skills to set up frameworks and brainstorm initial design concepts
• The ability to present ideas, bring strategies to life, and incorporate feedback into your iterative work
• Experience working with AI, including dynamic and non-deterministic interfaces
• Comfortable working with ambiguous requirements and ability to quickly adapt and flex on direction of projects
• Excellent communication and organizational skills
• Cognitive awareness of wider business goals, delivering intuitive and user-centered design solutions
• Familiarity with the design systems, interaction patterns, and limitations of cross functional platforms - specifically Android, iOS, and web apps.

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ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.