Content Designer Jobs in New York
Content Designer jobs in New York are among the most active in the country, concentrated in technology, financial services, media, and healthcare across a market that ranges from entry-level associates to principal-level practitioners. Most hiring is centered in New York City, with additional clusters in Brooklyn and Long Island City, where companies like Google, IBM, and JPMorgan Chase maintain large design and product teams. In-demand specialties include UX writing, design systems documentation, and conversational interface design. Find a role that fits below and apply directly.
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At American Express, Content Design shapes how customers understand, navigate, and engage with our products and services. As artificial intelligence transforms digital experiences, content is evolving beyond words on a screen to become a foundational element of how intelligent systems communicate, interpret context, and support customer decisions and actions.
We are seeking a Senior Content Designer to help define the content strategies, information structures, and conversational experiences that power the next generation of AI-enabled and agentic experiences at American Express.
The ideal candidate is a creative, systems-oriented thinker with expertise in content strategy, information architecture, conversation design, and emerging AI technologies. They understand how content, context, and customer intent come together to create intelligent, connected, and trustworthy experiences. This role goes beyond UX writing to shape scalable content systems, strategic frameworks, and AI-native experience capabilities.
- 5+ years of experience in content strategy, content design, information architecture, conversation design, or related digital experience disciplines.
- Demonstrated experience shaping content strategies for complex digital products, AI-powered experiences, or emerging technologies.
- Strong expertise in information architecture, structured content, content modeling, and scalable content systems.
- Experience with conversational interfaces, dynamic content, intelligent communication systems, or AI-generated experiences.
- Familiarity with generative AI, LLMs, prompt architecture, context management, or retrieval-augmented generation.
- Ability to translate customer needs, business objectives, and technical considerations into coherent content and experience strategies.
- Demonstrated creativity, systems thinking, and ability to experiment with new approaches to complex content challenges.
- Strong strategic communication, collaboration, and stakeholder influence skills.
Skills
- Strategic Content Design & Content Strategy
- AI & Agentic Experience Strategy
- Conversation Design & Dialogue Architecture
- Information Architecture & Content Modeling
- Structured Content, Taxonomy & Metadata
- Content Systems, Standards & Governance
- Content Quality & Measurement
- Trust, Transparency & Responsible AI Communication
- Creative Prototyping & Experimentation Strategic Influence & Cross-Functional Leadership
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
See All 8 Content Designer Jobs in New York
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Find Content Designer JobsContent Designer Jobs by City in New York
Where New York roles are concentrated, by current openings.
Content Designer Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
What New York Employers Look For
The qualifications that appear most often in content designer jobs across New York.
- Bachelor's degree in communications, design, English, or a closely related field
- Portfolio demonstrating UX writing, microcopy, or content systems work
- Three or more years of experience in a product or UX content role
- Proficiency with Figma and content management or design system tools
- Experience collaborating with product managers, UX designers, and engineers
- Strong command of plain-language writing standards and accessibility guidelines
Content Designer Jobs in New York: Frequently Asked Questions
How do you become a content designer in New York?
Content design requires no state-issued license in New York, so the path runs through education and portfolio work. Most New York employers expect at least a bachelor's degree in communications, UX, English, or a related field, paired with a portfolio showing real product work. Strong entry points include UX bootcamps offered by New York City institutions, junior writing roles at tech or media companies, and content strategist positions at agencies with offices in the city.
Which companies hire content designers in New York?
Employers hiring content designers in New York right now include Meta, Google, and Capital One, based on current listings on Migrate Mate as of November 2026. New York's density of fintech, media, and enterprise technology companies means demand is distributed across large corporate product teams as well as independent digital agencies concentrated in Manhattan and Brooklyn.
Which New York cities have the most content designer jobs?
New York and New York City have the most content designer openings in New York. New York City dominates because it houses the headquarters and major product offices of the financial services, media, and technology companies that most consistently hire content designers, while secondary markets like Brooklyn and Long Island City reflect the expansion of design-focused startups and creative studios beyond Midtown Manhattan.
Are there remote content designer jobs in New York?
Yes, and more than most fields. About 100% of content designer openings tied to New York are remote or hybrid as of November 2026, reflecting how document-driven and screen-based the work is by nature. UX writing and design systems roles in particular are among the most consistently remote-eligible positions, since the work centers on tools like Figma and collaboration platforms rather than physical presence.
How can I get hired as a content designer in New York with little or no experience?
The most realistic entry path is building a portfolio through real or speculative product work, then targeting associate content designer or junior UX writer roles at New York's mid-size technology and media companies, which are more likely to hire candidates without years of professional experience than large enterprise teams. Adjacent roles like content coordinator, editorial associate, or UX researcher at New York agencies can also open the door, and completing a recognized UX writing certificate adds credibility when a traditional portfolio is thin.
Where can I find and apply to content designer jobs in New York?
You can find and apply to content designer jobs in New York on Migrate Mate, which lists current openings in the state. Find roles that fit your experience and location and apply directly to the ones that match.
See All 8 Content Designer Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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