Content Designer Jobs
Content Designer jobs are open across tech, healthcare, financial services, and media, from entry-level to principal and staff, with specializations in UX writing, design systems, and conversational design. Find a role that fits from the openings below and apply directly.
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At American Express, Content Design shapes how customers understand, navigate, and engage with our products and services. As artificial intelligence transforms digital experiences, content is evolving beyond words on a screen to become a foundational element of how intelligent systems communicate, interpret context, and support customer decisions and actions.
We are seeking a Senior Content Designer to help define the content strategies, information structures, and conversational experiences that power the next generation of AI-enabled and agentic experiences at American Express.
The ideal candidate is a creative, systems-oriented thinker with expertise in content strategy, information architecture, conversation design, and emerging AI technologies. They understand how content, context, and customer intent come together to create intelligent, connected, and trustworthy experiences. This role goes beyond UX writing to shape scalable content systems, strategic frameworks, and AI-native experience capabilities.
- 5+ years of experience in content strategy, content design, information architecture, conversation design, or related digital experience disciplines.
- Demonstrated experience shaping content strategies for complex digital products, AI-powered experiences, or emerging technologies.
- Strong expertise in information architecture, structured content, content modeling, and scalable content systems.
- Experience with conversational interfaces, dynamic content, intelligent communication systems, or AI-generated experiences.
- Familiarity with generative AI, LLMs, prompt architecture, context management, or retrieval-augmented generation.
- Ability to translate customer needs, business objectives, and technical considerations into coherent content and experience strategies.
- Demonstrated creativity, systems thinking, and ability to experiment with new approaches to complex content challenges.
- Strong strategic communication, collaboration, and stakeholder influence skills.
Skills
- Strategic Content Design & Content Strategy
- AI & Agentic Experience Strategy
- Conversation Design & Dialogue Architecture
- Information Architecture & Content Modeling
- Structured Content, Taxonomy & Metadata
- Content Systems, Standards & Governance
- Content Quality & Measurement
- Trust, Transparency & Responsible AI Communication
- Creative Prototyping & Experimentation Strategic Influence & Cross-Functional Leadership
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
Content Designer Jobs by Experience Level
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Social Media
- Media & Entertainment
What Employers Look For
The qualifications that appear most often in content designer jobs.
- Portfolio of UX writing or content design work samples from shipped products
- Proficiency with Figma for annotating wireframes and collaborating in design files
- Experience writing for product interfaces including error messages, onboarding flows, and empty states
- Ability to develop and maintain content guidelines or style guides for product teams
- Cross-functional collaboration with product managers, UX designers, and engineers
- Bachelor's degree in English, communications, human-computer interaction, or a related field
Tips for Your Content Designer Job Search
Tailor your portfolio for the role
Show work samples that match the type of content design the job requires. A UX writing-heavy role needs annotated wireframes and microcopy examples, not long-form editorial. Cut samples that don't reflect the kind of work in the job description.
Frame your resume around outcomes
Content design contributions are easy to describe vaguely. Instead, name the product, the problem, and what changed after your work shipped. Specificity about scope and impact separates candidates at the same level better than a list of tools.
Apply early to roles that fit
Migrate Mate lists content designer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by design system maturity
Companies with an established design system hire differently than those building one from scratch. Early-stage system roles want systems thinkers who can define standards. Mature system roles want contributors who work within existing patterns. Read the job description carefully for signals before applying.
Prepare a critique for your portfolio review
Most content design interviews include a portfolio walkthrough. Anticipate questions about what you'd change now. Interviewers want to see how you evaluate your own work, not just that you shipped it. Prepare a one-sentence critique for each major case study.
Negotiate title alongside offer details
Content design leveling varies widely across companies. A senior content designer at one company may be equivalent to a staff role at another. Clarify the level expectations during negotiation so your title reflects your scope, which matters when you move to your next role.
Content Designer Jobs: Frequently Asked Questions
Which companies are hiring the most content designers?
The companies hiring the most content designers right now include Google, TikTok, and Fanduel, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Demand is highest at companies with large consumer-facing products where interface language directly affects user retention and satisfaction.
How many content designer jobs are remote?
About 78% of content designer openings are fully remote or hybrid as of November 2026, making it one of the more remote-accessible roles in the design field. UX writing and design systems work tends to be the most remote-friendly, while roles embedded in fast-moving product pods more often require in-person collaboration.
How do you become a content designer?
Start by building a portfolio of product-focused writing samples, even from self-initiated projects that show interface copy, error states, and onboarding flows. Learn Figma well enough to annotate wireframes and work inside design files. Study how language functions inside design systems, then apply to junior or associate roles while continuing to refine your portfolio based on feedback from the hiring process itself.
Can you get a content designer job with little experience?
Yes, entry-level content designer roles exist and often value portfolio quality over years on the job. Build case studies from freelance work, volunteer projects, or redesigns of real products you use. Demonstrating that you understand UX principles, can write within constraints, and know how to collaborate with designers carries more weight than a long employment history in this field.
What does the content designer interview process look like?
Most content designer interviews include a recruiter screen, a hiring manager conversation, a portfolio walkthrough where you walk through two or three case studies, and a skills exercise or take-home prompt. The exercise typically involves rewriting interface copy or critiquing an existing flow. Final rounds often include cross-functional interviews with product managers or UX designers who you would work alongside.
Where can I find and apply to content designer jobs?
You can find and apply to content designer jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing that fits.
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