CPT AI Intern Jobs
AI Intern jobs on CPT let F-1 students apply machine learning, natural language processing, and data pipeline work directly to their degree program. Your DSO must authorize each CPT position before you start, and the role must connect to your enrolled coursework, a requirement that shapes which teams and projects qualify.
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About the Team
The Customer Service Product team builds TikTok's AI-powered customer service experience, serving hundreds of millions of users worldwide. We develop AI agents (chatbot and ticketbot) that autonomously resolve user issues — from account access to appeals — and the platform that empowers human agents when AI hands off. Our mission: make help easy to reach, let AI resolve the vast majority of issues, and ensure seamless human handoff for the rest. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
Responsibilities:
- Design and iterate on AI agent capabilities for customer service — including agentic architecture, conversation strategy, knowledge/SOP integration, and tool use — to help AI resolve user issues end-to-end.
- Define clear and precise data metrics (e.g., resolution rate, service quality score, user satisfaction) to best represent business performance, and incorporate data, AI-based evaluation, research, and market analysis to shape product design.
- Dive deep into user needs and pain points in support scenarios, conduct user research and case analysis to conceptualize and build delightful service experiences on TikTok through continuous iteration and experimentation.
Qualifications
Minimum Qualifications:
- Currently pursuing an Undergraduate/Master's in computer science, statistics, information management, data science or a related discipline.
- Strong interest in AI/LLM applications; understanding of how large language models and AI agents work.
- Clear and effective communication skills, particularly in collaboration with various teams.
- Empathy for TikTok users, with the ability to translate user pain points in support scenarios into product solutions.
- Ability to thrive in a fast-paced environment and adapt to changing priorities and needs.
Preferred Qualifications:
- Hands-on experience building with LLMs or AI agents (e.g., prompt engineering, RAG, tool calling, agent frameworks), through coursework, research, internships, or personal projects.
- Knowledge of relevant tools and technologies for data analysis, user research, and product management (e.g., SQL, A/B testing, evaluation design).
Job Information
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $35- $35. Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
- Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
- Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Responsibilities
About the Team
The Customer Service Product team builds TikTok's AI-powered customer service experience, serving hundreds of millions of users worldwide. We develop AI agents (chatbot and ticketbot) that autonomously resolve user issues — from account access to appeals — and the platform that empowers human agents when AI hands off. Our mission: make help easy to reach, let AI resolve the vast majority of issues, and ensure seamless human handoff for the rest. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
Responsibilities:
- Design and iterate on AI agent capabilities for customer service — including agentic architecture, conversation strategy, knowledge/SOP integration, and tool use — to help AI resolve user issues end-to-end.
- Define clear and precise data metrics (e.g., resolution rate, service quality score, user satisfaction) to best represent business performance, and incorporate data, AI-based evaluation, research, and market analysis to shape product design.
- Dive deep into user needs and pain points in support scenarios, conduct user research and case analysis to conceptualize and build delightful service experiences on TikTok through continuous iteration and experimentation.
Qualifications
Minimum Qualifications:
- Currently pursuing an Undergraduate/Master's in computer science, statistics, information management, data science or a related discipline.
- Strong interest in AI/LLM applications; understanding of how large language models and AI agents work.
- Clear and effective communication skills, particularly in collaboration with various teams.
- Empathy for TikTok users, with the ability to translate user pain points in support scenarios into product solutions.
- Ability to thrive in a fast-paced environment and adapt to changing priorities and needs.
Preferred Qualifications:
- Hands-on experience building with LLMs or AI agents (e.g., prompt engineering, RAG, tool calling, agent frameworks), through coursework, research, internships, or personal projects.
- Knowledge of relevant tools and technologies for data analysis, user research, and product management (e.g., SQL, A/B testing, evaluation design).
Job Information
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $35- $35. Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
- Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
- Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
- Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
See all 101+ CPT AI Intern Jobs
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Get Access To All JobsAI Intern CPT: Frequently Asked Questions
Does an AI Intern role qualify for CPT authorization?
An AI Intern role qualifies for CPT if the work is an integral part of your enrolled curriculum and your DSO approves it. Roles involving machine learning research, data pipeline development, or NLP model evaluation typically connect to computer science, data science, or engineering programs. Your DSO will review the offer letter and confirm the curriculum tie before issuing the CPT authorization on your I-20.
Can I do a remote AI internship on CPT?
Yes, remote CPT is permitted under F-1 regulations as long as your DSO authorizes the position and your I-20 reflects the correct employer and work location. USCIS guidance allows remote work for CPT, but your school's own policies may require the employer to be U.S.-based. Confirm your institution's remote CPT rules with your DSO before accepting a fully remote offer.
How do I find AI Intern employers who understand CPT?
Browse Migrate Mate to identify employers with a history of hiring international students in technical roles. Companies with established internship programs in AI and machine learning are more likely to have HR teams familiar with I-20 amendments, offer letter requirements, and CPT start-date constraints. Targeting these employers shortens the onboarding process significantly.
What happens if my CPT authorization expires before the internship ends?
Working past your CPT end date on your I-20 is an unauthorized employment violation that can affect your F-1 status. If your project extends, your DSO must issue a new I-20 amendment before the current authorization expires. Coordinate with your supervisor and DSO at least two to three weeks before your listed end date to initiate the extension paperwork.
Does CPT use count against my OPT eligibility for AI roles after graduation?
Only if you use 12 or more months of full-time CPT. Full-time CPT totaling a year or more eliminates your post-completion OPT eligibility entirely, which matters significantly for AI roles where H-1B visa sponsorship often follows OPT. Part-time CPT, regardless of duration, does not reduce OPT eligibility. Track your cumulative full-time CPT hours carefully across all semesters.