CPT Technical Account Manager Jobs
Technical Account Manager roles sit at the intersection of client relationships and technical problem-solving, making them a natural fit for CPT if your program covers IT management, business technology, or systems consulting. Your DSO must authorize CPT before you start work, and the role must connect directly to your enrolled coursework.
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Get Access To All JobsAbout HeyGen
At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences.
About the role
HeyGen is building the AI video platform that Fortune 500 enterprises run their content operations on. Our strategic customers are not looking for another SaaS tool. They want production AI systems that plug into their LMS, their CRM, their HR stack, and their brand controls, and that their employees and end-users actually use every day. Closing the gap between what our APIs can do and what each enterprise needs them to do is the job.
We’re hiring our first Forward Deployed Engineers to own that gap.
As a Forward Deployed Engineer on Strategic Accounts, you’ll embed with our most technically complex enterprise customers and ship production AI video systems alongside their engineering teams. You’ll own the last mile of delivery: discovery, technical scoping, architecture, build, rollout, and the eval-driven feedback loop back into HeyGen's product and model roadmap.
You’ll operate autonomously, partner directly with customer engineering leaders and VPs, and represent HeyGen at the technical frontier. Typical questions you’ll help answer look like:
- "How do we let 40,000 customer service reps generate branded training videos in twelve languages without going through our marketing team?"
- "How do we embed a live avatar into our product onboarding flow so every new user gets a conversational walkthrough in under 20 milliseconds of latency?"
- "How do we make HeyGen safe to deploy across a regulated pharma's field medical team with full avatar consent, audit logging, and subprocessor controls?"
You’ll work side by side with our Product, Engineering, Sales, and Customer Success teams. Your field insights will directly influence what HeyGen ships next.
San Francisco or Los Angeles. Hybrid. Expect 25–40% travel to customer sites.
What you’ll do
- Own end-to-end enterprise deployments. Lead technical discovery, architecture, and production rollout for our most complex strategic accounts. Integrate HeyGen cleanly into customer CRM, LMS, HR, and marketing stacks.
- Build on the HeyGen API and LiveAvatar. Ship real-time conversational agents, session-based lifecycles, and WebRTC integrations inside client applications. Produce reusable reference implementations, SDK wrappers, webhook integrations, and eval harnesses that later get pulled back into the platform.
- Run the hard escalations. Act as the senior technical owner on production-blocking issues. Advocate for the customers’ technical needs on streaming, latency, and integration failures, and coordinate cross-functional fixes with engineering.
- Close the product feedback loop. Translate messy real-world requirements into structured product input. Identify patterns across custom builds that should be generalized into the platform, and partner with core engineering to productize them.
- Be a trusted technical voice for customers. Explain model behavior, performance trade-offs, and roadmap to non-technical executives and to customer engineering teams in equal measure.
What success looks like
In your first year, we’ll measure your impact on time to production for strategic accounts, expansion revenue driven by the accounts you own, the number of reusable patterns you contribute back to the platform, and the quality of the eval and feedback signal you send into our product organization.
What we’re looking for
- 3+ years in software engineering, solutions architecture, or a similar builder role. You’re comfortable shipping production-grade code in Python and JavaScript/Node.js.
- Hands-on experience building with LLMs or other generative AI systems in production, including familiarity with prompt engineering, agent development, and evaluation frameworks. You understand how model behavior affects product experience.
- Working knowledge of API design, webhooks, and cloud infrastructure.
- The ability to move fluidly between a customer engineering standup and a VP-level business conversation, and to explain technical trade-offs to both audiences without losing either.
- High agency under ambiguity. You’re energized by building a function that doesn’t exist yet rather than joining one that does.
Nice to have
- WebRTC, real-time media, or low-latency streaming experience.
- Experience at an FDE, solutions engineering, or post-sales engineering org at a frontier AI or enterprise SaaS company.
- Experience as a technical founder or early engineer at a startup. We especially want to hear from you.
A note on fit
If you don’t check every box above but you’re excited about building the forward-deployed function at an AI-first company, please apply. We care more about trajectory and taste than a clean line-by-line match.
Salary Range:
$175,000 – $225,000 annual base salary
Total compensation includes cash compensation, equity, and benefits.
Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer. As part of our total rewards package, HeyGen offers comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional health resources.
HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at HeyGen and be part of a team that’s making visual storytelling accessible to all!
About HeyGen
At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences.
About the role
HeyGen is building the AI video platform that Fortune 500 enterprises run their content operations on. Our strategic customers are not looking for another SaaS tool. They want production AI systems that plug into their LMS, their CRM, their HR stack, and their brand controls, and that their employees and end-users actually use every day. Closing the gap between what our APIs can do and what each enterprise needs them to do is the job.
We’re hiring our first Forward Deployed Engineers to own that gap.
As a Forward Deployed Engineer on Strategic Accounts, you’ll embed with our most technically complex enterprise customers and ship production AI video systems alongside their engineering teams. You’ll own the last mile of delivery: discovery, technical scoping, architecture, build, rollout, and the eval-driven feedback loop back into HeyGen's product and model roadmap.
You’ll operate autonomously, partner directly with customer engineering leaders and VPs, and represent HeyGen at the technical frontier. Typical questions you’ll help answer look like:
- "How do we let 40,000 customer service reps generate branded training videos in twelve languages without going through our marketing team?"
- "How do we embed a live avatar into our product onboarding flow so every new user gets a conversational walkthrough in under 20 milliseconds of latency?"
- "How do we make HeyGen safe to deploy across a regulated pharma's field medical team with full avatar consent, audit logging, and subprocessor controls?"
You’ll work side by side with our Product, Engineering, Sales, and Customer Success teams. Your field insights will directly influence what HeyGen ships next.
San Francisco or Los Angeles. Hybrid. Expect 25–40% travel to customer sites.
What you’ll do
- Own end-to-end enterprise deployments. Lead technical discovery, architecture, and production rollout for our most complex strategic accounts. Integrate HeyGen cleanly into customer CRM, LMS, HR, and marketing stacks.
- Build on the HeyGen API and LiveAvatar. Ship real-time conversational agents, session-based lifecycles, and WebRTC integrations inside client applications. Produce reusable reference implementations, SDK wrappers, webhook integrations, and eval harnesses that later get pulled back into the platform.
- Run the hard escalations. Act as the senior technical owner on production-blocking issues. Advocate for the customers’ technical needs on streaming, latency, and integration failures, and coordinate cross-functional fixes with engineering.
- Close the product feedback loop. Translate messy real-world requirements into structured product input. Identify patterns across custom builds that should be generalized into the platform, and partner with core engineering to productize them.
- Be a trusted technical voice for customers. Explain model behavior, performance trade-offs, and roadmap to non-technical executives and to customer engineering teams in equal measure.
What success looks like
In your first year, we’ll measure your impact on time to production for strategic accounts, expansion revenue driven by the accounts you own, the number of reusable patterns you contribute back to the platform, and the quality of the eval and feedback signal you send into our product organization.
What we’re looking for
- 3+ years in software engineering, solutions architecture, or a similar builder role. You’re comfortable shipping production-grade code in Python and JavaScript/Node.js.
- Hands-on experience building with LLMs or other generative AI systems in production, including familiarity with prompt engineering, agent development, and evaluation frameworks. You understand how model behavior affects product experience.
- Working knowledge of API design, webhooks, and cloud infrastructure.
- The ability to move fluidly between a customer engineering standup and a VP-level business conversation, and to explain technical trade-offs to both audiences without losing either.
- High agency under ambiguity. You’re energized by building a function that doesn’t exist yet rather than joining one that does.
Nice to have
- WebRTC, real-time media, or low-latency streaming experience.
- Experience at an FDE, solutions engineering, or post-sales engineering org at a frontier AI or enterprise SaaS company.
- Experience as a technical founder or early engineer at a startup. We especially want to hear from you.
A note on fit
If you don’t check every box above but you’re excited about building the forward-deployed function at an AI-first company, please apply. We care more about trajectory and taste than a clean line-by-line match.
Salary Range:
$175,000 – $225,000 annual base salary
Total compensation includes cash compensation, equity, and benefits.
Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer. As part of our total rewards package, HeyGen offers comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional health resources.
HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us at HeyGen and be part of a team that’s making visual storytelling accessible to all!
See all Technical Account Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Account Manager roles.
Get Access To All JobsTechnical Account Manager CPT: Frequently Asked Questions
Does a Technical Account Manager role qualify for CPT authorization?
Yes, if the role connects directly to your enrolled program. Technical Account Manager positions that involve system implementation, API onboarding, or data analysis align well with IT management, information systems, or business technology curricula. Your DSO makes the final determination based on how clearly the job duties map to your specific coursework, so bring documentation from the employer describing those technical responsibilities.
Can I do CPT for a fully remote Technical Account Manager role?
CPT authorization doesn't prohibit remote work, but your DSO must still verify the role qualifies as integral to your curriculum. The employer's physical location doesn't affect CPT eligibility, but the work itself needs to be substantive and technically scoped. Some schools require the employer to be a registered U.S. entity regardless of where you work day-to-day, so confirm your institution's policy before accepting a remote-only offer.
How do I find Technical Account Manager jobs that are open to CPT students?
Search Migrate Mate and filter by employers with Labor Condition Application filing history in technical roles. Employers who've filed LCAs for software engineers, solutions architects, or IT specialists are more likely to understand F-1 work authorization than companies with no international hiring track record. This significantly reduces the back-and-forth of explaining CPT eligibility to HR teams unfamiliar with the process.
Does full-time CPT for a Technical Account Manager role affect my OPT eligibility?
Twelve months or more of full-time CPT exhausts your OPT eligibility entirely. Part-time CPT, defined by USCIS as 20 hours or fewer per week, doesn't affect OPT at all. If you're planning to use OPT after graduation, track your full-time CPT hours carefully across all authorizations. Many Technical Account Manager internships are structured as part-time to preserve post-graduation OPT, so ask about scheduling flexibility early in the hiring process.
What documentation should I gather before asking my DSO to authorize CPT for a Technical Account Manager position?
Prepare a written offer letter that specifies technical duties such as product implementation, client system configuration, or integration troubleshooting. Include the employer's name, your start and end dates, hours per week, and a supervisor contact. Also pull the relevant O*NET occupational profile to show your DSO how the role's requirements align with your program's learning objectives. Schools vary in what they require, but the stronger your documentation, the faster the authorization process moves.
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