Customer Advisor Jobs
Customer Advisor jobs are open across retail, banking, insurance, telecom, and healthcare, from entry-level to senior and team lead, with specializations in financial advising, technical support advising, and customer success. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 662+ Customer Advisor jobs
Description
About the role
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
You Will
- Provide patients with exceptional customer service by understanding and advising the patient’s needs
- Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
- Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
- Provide patients with comprehensive explanation of insurance benefits
- Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
- Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
- Collaborate with doctor(s) and team members to provide seamless patient experience
- Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
- Participate in other office duties as assigned
About You
- Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
- A proactive approach to problem solving with an entrepreneurial spirit
- Willing to learn about industry, product, and services
- Ability to sell with a desire to meet office goals with a “can do” attitude
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
Growth With Us
- Grow and develop your career through role specific training programs
- Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Description
About the role
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
You Will
- Provide patients with exceptional customer service by understanding and advising the patient’s needs
- Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
- Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
- Provide patients with comprehensive explanation of insurance benefits
- Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
- Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
- Collaborate with doctor(s) and team members to provide seamless patient experience
- Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
- Participate in other office duties as assigned
About You
- Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
- A proactive approach to problem solving with an entrepreneurial spirit
- Willing to learn about industry, product, and services
- Ability to sell with a desire to meet office goals with a “can do” attitude
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
Growth With Us
- Grow and develop your career through role specific training programs
- Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See All 662+ Customer Advisor Jobs
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Find Customer Advisor JobsCustomer Advisor Job Market
Who's Hiring
- MyEyeDr.168
- Jiffy Lube132
- Goodyear59
- Premium Velocity Auto32
- WesBanco Bank30
Top Industries Hiring
- Healthcare & Medical Services
- Music
What Employers Look For
The qualifications that appear most often in customer advisor jobs.
- Strong verbal and written communication skills across phone, email, and chat
- Experience with customer relationship management software or ticketing systems
- Ability to resolve customer complaints and de-escalate difficult interactions
- High school diploma or equivalent, with an associate or bachelor's degree preferred
- Familiarity with CRM platforms and data entry in customer-facing workflows
- Active listening skills and demonstrated ability to explain complex information clearly
Tips for Your Customer Advisor Job Search
Tailor your resume to channel type
Customer advisor roles vary sharply between phone, chat, in-branch, and field settings. Highlight the specific channel you have experience in, because hiring managers screen for it early and generic resumes often get filtered out before a human reads them.
Apply early to roles that fit
Migrate Mate lists customer advisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Quantify resolution and satisfaction outcomes
Hiring managers for customer advisor roles respond to measurable impact. Describe how many cases you handled, how quickly you resolved them, or how your work affected customer retention, rather than listing duties in generic terms.
Target postings by product complexity
A customer advisor role at a software company requires different depth than one at a retail bank. Match your application language to the product type in the posting, mirroring their terminology around the product, service tier, or customer segment they describe.
Prepare for scenario-based interview questions
Customer advisor interviews almost always include at least one scenario question, such as handling an angry customer or explaining a complex policy. Practice structured responses that name the situation, what you did, and what the customer's outcome was.
Negotiate on schedule flexibility, not just pay
Many customer advisor roles have shift requirements that affect your quality of life significantly. After receiving an offer, ask specifically about shift rotation, weekend expectations, and schedule change policies before accepting, since these terms are often negotiable at the offer stage.
Customer Advisor Jobs: Frequently Asked Questions
Which companies are hiring the most customer advisors?
The companies hiring the most customer advisors right now include MyEyeDr., Jiffy Lube, and Goodyear, with the largest share of openings in Texas, Arizona, and Virginia, based on current listings on Migrate Mate as of November 2026. Financial services, telecom, and healthcare consistently account for the highest volume of active postings.
How many customer advisor jobs are remote?
About 24% of customer advisor openings are fully remote or hybrid as of November 2026, with remote availability concentrated in phone and chat-based roles. In-branch banking, field advising, and retail-based customer advisor positions are almost always on-site, so the remote share depends heavily on the industry and channel type.
How do you become a customer advisor?
Start by building experience in any direct customer-facing role, such as retail, hospitality, or call center work, since employers weight communication and resolution skills heavily. From there, target entry-level advisor postings that match the industry you want, complete any required product or compliance training offered during onboarding, and develop familiarity with the CRM tools common to that sector.
Can you get a customer advisor job with little or no experience?
Yes, many customer advisor roles are open to candidates with no formal experience in the title if you can demonstrate strong communication, patience, and problem-solving through other work. Retail, food service, or any role with direct public contact counts. Focus your application on specific examples of handling difficult situations or explaining information clearly rather than listing job titles.
What does the customer advisor interview process look like?
Most customer advisor interviews include an initial phone or video screen focused on availability and communication style, followed by one or two rounds that include scenario or behavioral questions. Employers commonly ask how you have handled upset customers, explained a complex product, or managed competing priorities. Some roles add a brief role-play exercise to assess live communication before making an offer.
Where can I find and apply to customer advisor jobs?
You can find and apply to customer advisor jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your preferred industry, location, and channel type, then apply directly to each listing that fits your background and availability.
See All 662+ Customer Advisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Customer Advisor Jobs