Entry Level Customer Experience Supervisor Jobs
New grad customer experience supervisor jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or hands-on customer-facing experience can matter more than a long resume. Most openings are on-site roles across Retail, Healthcare & Medical Services, and Technology & Software, with employers like Bath & Body Works, Five Below, and TikTok hiring at this level now.
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Department: 8 W Medical Surgical
Daily Work Times: 7:00am - 7:30pm
Shift: Days
Scheduled Bi-Weekly Hours: 72
Benefits:
• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Position Summary:
Under the direct supervision of a Nurse, contributes to the delivery of patient-centered care through: Performance of selected day-to-day patient care activities. Maintenance of an environment that is functionally and aesthetically conducive to patient well-being. Demonstrates unit/area-designated competencies. Interacts with patients considering their developmental, age-specific, and cultural spiritual preferences.
Responsibilities:
- Performs specific patient care interventions as delegated by the RN in effort to identify/attain treatment goals.
- Delivers compassionate support, attention, and assistance to patients and families.
- Provides physical support for patients with daily activities and personal hygiene, including bathing, showering, feeding, dressing, getting out of bed, using the toilet, walking, standing or exercising.
- Ensures compliance with all health care regulations, including HIPAA and OSHA.
- Maintains safe and clean working environment and protects patients and employees by adhering to infection-control, hazardous waste and other policies and protocols.
- Performs other related job duties as requested.
Patient Experience:
- Conduct routine patient rounds to identify concerns, improve communication, and recover service issues before patient discharge.
- Work with the patient, family members, and medical staff as an advisor to facilitate the resolution of care issues.
- Provide follow-up services to patients to ensure optimal customer service.
- Document, analyze, and implement programs that address patient concerns and help increase customer satisfaction.
Required:
- High School Diploma or equivalent
- Formal education or training in a medical careers program OR enrollment in nursing school OR two or more years’ experience in a Patient Care Associate/Nurse Assistant role
- BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date
Preferred:
- Certified Nursing Assistant (CNA) certification
- One-year prior work experience in a patient care environment
Previous process improvement and customer service experience in a healthcare environment
- Schedule: Full-time
- Requisition ID: 26004436
- Daily Work Times: 0700-1930
- Hours Per Pay Period: 72
- On Call: No
- Weekends: Yes
About Us
The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.
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Who's Hiring



Top Industries Hiring
- Retail20
- Healthcare & Medical Services19
- Technology & Software10
- Construction & Real Estate8
- Consulting & Professional Services5
Entry Level Customer Experience Supervisor Jobs: Frequently Asked Questions
How do I get an entry level customer experience supervisor job?
Employers hiring at this level look for candidates who have handled customer interactions directly, whether through internships, retail roles, or service positions. Demonstrating that you can resolve complaints, coach peers, or improve a process gives you a real edge. Tailor your resume to show measurable outcomes, like customer satisfaction scores or response times you improved, rather than listing duties alone.
Which companies hire entry level customer experience supervisors?
Companies hiring entry level customer experience supervisors right now include Bath & Body Works, Five Below, and TikTok, based on current listings on Migrate Mate as of November 2026. At this level, you'll find openings across a wide range of employers, from regional service businesses to large consumer-facing companies that build supervisory talent from within.
Are there remote entry level customer experience supervisor jobs?
Yes, though most entry level supervisor roles still favor on-site or hybrid arrangements because of team oversight responsibilities. About 24% of entry level customer experience supervisor openings are remote or hybrid as of November 2026, so options exist if flexibility matters to you. Filtering by work setting when you search will help you find the right fit quickly.
Are these new grad customer experience supervisor jobs?
Yes, many of these openings are new grad and junior roles that welcome recent graduates with limited professional experience. A new grad friendly posting typically welcomes zero to two years of experience and treats internships, volunteer leadership, or a portfolio of customer service work as qualifying credentials. Look for language like 'entry level,' 'new grad,' or 'will train' in the job description.
Which industries hire the most entry level customer experience supervisors?
Entry Level customer experience supervisor roles concentrate in Retail, Healthcare & Medical Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because high customer interaction volume creates a consistent need for supervisors who can step into team leadership roles early in their careers.