Entry Level Customer Success Advisor Jobs
New grad customer success advisor jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated communication skills can matter more than a lengthy resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Education, with employers like ALTO USA, Optum, and Zifo actively hiring at this level now.
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INTRODUCTION
Wright State University has an enhanced mission to support the career and professional development needs of all students and alumni. The Assistant Director (Career Consultant) position is in the Division of Enrollment Management and will report to the Director. The position will work collaboratively with Deans, academic departments, faculty, and other groups to coordinate and provide essential career readiness services which support the career, academic, personal, and professional preparation needs of students. Focus of the position is on career readiness, professional development, and experiential learning for the College of Engineering & Computer Science. This position serves as a career consultant for a designated caseload of students. In addition, the Assistant Director will partner with external and campus partners to increase participation in experiential learning opportunities throughout the university.
BASIC QUALIFICATIONS
- Master’s degree in Higher Education, Counseling, Human Services, Psychology, Human Resources, or closely related field and 2 years’ experience in career development, higher education, human resources, or closely related field OR
- Bachelor’s degree in human services, Psychology, Human Resources, or closely related field and a minimum of 5 years’ experience in career development, higher education, human resources, or closely related field
- Knowledge of career and student development theories
- Knowledge of career assessments
- Demonstrated excellent written and verbal communication skills
PREFERRED QUALIFICATIONS
- Licensed in Ohio as a Professional Counselor or Social Worker
- Experience in a University Career office working with diverse student populations
- MBTI and/or Strong Interest Inventory certification
- Experience utilizing Handshake
- Experience using AI platforms for career development
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Career Advising for Students & Alumni (Approximately 55%):
- Provide career coaching/advising on the following topics: career assessments, major and career exploration, job/internship search, graduate school planning, and professional skill development through scheduled and drop-in appointments with individuals and groups (in person and virtually).
- Focus will be on early intervention and reach for all students. Career Readiness interventions include resume and cover letter writing, mock interviews, job search skills, etc.
- Collaboratively develop coaching strategies in support of Enrollment Management persistence, retention, and outcomes goals.
- Advise and coach a caseload of students to ensure their persistence at the University using proactive, developmental, and appreciative advising and coaching techniques.
- Master a firm knowledge of other campus support offices and centers and make appropriate referrals on campus and within the community.
Supporting Campus Activities & Events (Approximately 35%):
- Work collaboratively with Deans, academic departments, faculty and other groups to coordinate and provide essential services, which support the career and professional preparation needs of students in the College. Serve as Career Development lead to a designated College and meet regularly.
- Plan, develop, and deliver programming for the essential services of career advising, career-related programming (i.e. workshops, classroom presentations), and graduate schools services.
- Plan, execute, and evaluate career and experiential education events and services that engage students, alumni, and employers including career fairs, internships, career treks, informational interviews, etc.
- Teach career courses/seminars as needed.
- Facilitate campus-wide group-format career education sessions. Engage students with career programs, services and resources.
- Promote department website, database management tools, and social media accounts. Create social media content.
- Fulfill campus-level and collaborative unit requests for career programs and career presentations.
- Gather First Destination Survey data each semester from alumni.
External Relations (Approximately 10%):
- Develop and cultivate relationships with external partners to identify and recruit potential mentors, job shadow sites, internship partners, and employers.
- Support data collection for the First Destination Survey.
- Represent the department at recruitment events for incoming undergraduate and graduate students, and provide coaching to prospective students as needed.
Must be able to occasionally work evening and weekend hours as needed.
INTRODUCTION
Wright State University has an enhanced mission to support the career and professional development needs of all students and alumni. The Assistant Director (Career Consultant) position is in the Division of Enrollment Management and will report to the Director. The position will work collaboratively with Deans, academic departments, faculty, and other groups to coordinate and provide essential career readiness services which support the career, academic, personal, and professional preparation needs of students. Focus of the position is on career readiness, professional development, and experiential learning for the College of Engineering & Computer Science. This position serves as a career consultant for a designated caseload of students. In addition, the Assistant Director will partner with external and campus partners to increase participation in experiential learning opportunities throughout the university.
BASIC QUALIFICATIONS
- Master’s degree in Higher Education, Counseling, Human Services, Psychology, Human Resources, or closely related field and 2 years’ experience in career development, higher education, human resources, or closely related field OR
- Bachelor’s degree in human services, Psychology, Human Resources, or closely related field and a minimum of 5 years’ experience in career development, higher education, human resources, or closely related field
- Knowledge of career and student development theories
- Knowledge of career assessments
- Demonstrated excellent written and verbal communication skills
PREFERRED QUALIFICATIONS
- Licensed in Ohio as a Professional Counselor or Social Worker
- Experience in a University Career office working with diverse student populations
- MBTI and/or Strong Interest Inventory certification
- Experience utilizing Handshake
- Experience using AI platforms for career development
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Career Advising for Students & Alumni (Approximately 55%):
- Provide career coaching/advising on the following topics: career assessments, major and career exploration, job/internship search, graduate school planning, and professional skill development through scheduled and drop-in appointments with individuals and groups (in person and virtually).
- Focus will be on early intervention and reach for all students. Career Readiness interventions include resume and cover letter writing, mock interviews, job search skills, etc.
- Collaboratively develop coaching strategies in support of Enrollment Management persistence, retention, and outcomes goals.
- Advise and coach a caseload of students to ensure their persistence at the University using proactive, developmental, and appreciative advising and coaching techniques.
- Master a firm knowledge of other campus support offices and centers and make appropriate referrals on campus and within the community.
Supporting Campus Activities & Events (Approximately 35%):
- Work collaboratively with Deans, academic departments, faculty and other groups to coordinate and provide essential services, which support the career and professional preparation needs of students in the College. Serve as Career Development lead to a designated College and meet regularly.
- Plan, develop, and deliver programming for the essential services of career advising, career-related programming (i.e. workshops, classroom presentations), and graduate schools services.
- Plan, execute, and evaluate career and experiential education events and services that engage students, alumni, and employers including career fairs, internships, career treks, informational interviews, etc.
- Teach career courses/seminars as needed.
- Facilitate campus-wide group-format career education sessions. Engage students with career programs, services and resources.
- Promote department website, database management tools, and social media accounts. Create social media content.
- Fulfill campus-level and collaborative unit requests for career programs and career presentations.
- Gather First Destination Survey data each semester from alumni.
External Relations (Approximately 10%):
- Develop and cultivate relationships with external partners to identify and recruit potential mentors, job shadow sites, internship partners, and employers.
- Support data collection for the First Destination Survey.
- Represent the department at recruitment events for incoming undergraduate and graduate students, and provide coaching to prospective students as needed.
Must be able to occasionally work evening and weekend hours as needed.
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Who's Hiring
Top Industries Hiring
- Technology & Software32
- Consulting & Professional Services10
- Education9
- Banking & Financial Services6
- Retail5
Entry Level Customer Success Advisor Jobs: Frequently Asked Questions
How do I get an entry level customer success advisor job?
Focus on roles that explicitly welcome zero to two years of experience, then highlight any internship work, customer-facing experience, or class projects that show you can manage client relationships. Employers at this level prioritize communication skills, comfort with software tools like CRM platforms, and a willingness to learn product knowledge quickly. A cover letter that demonstrates genuine interest in the company's customers gives junior candidates a real edge.
Which companies hire entry level customer success advisors?
Companies hiring entry level customer success advisors right now include ALTO USA, Optum, and Zifo, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from fast-growing technology companies, SaaS businesses, and service-oriented firms that need junior advisors to support onboarding and account retention as they scale.
Are there remote entry level customer success advisor jobs?
Yes, though availability varies by employer and industry. About 56% of entry level customer success advisor openings are remote or hybrid as of November 2026, giving new candidates flexibility without relocating. Many remote roles at this level still include structured onboarding and team check-ins, so expect some scheduled video calls even in fully remote positions.
Are these new grad customer success advisor jobs?
Yes, the listings here include new grad, recent graduate, and junior customer success advisor roles. A posting is typically new-grad friendly when it welcomes zero to two years of experience, accepts internship or project work in place of full-time history, or mentions that training will be provided. Look for phrases like "no prior experience required" or "entry level welcome" to confirm a role suits a new grad applicant.
Which industries hire the most entry level customer success advisors?
Entry Level customer success advisor roles concentrate in Technology & Software, Consulting & Professional Services, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their products and services require dedicated advisors to help new customers onboard, troubleshoot issues, and renew contracts, creating consistent demand for junior talent who can grow with the team.