Entry Level Customer Service Supervisor Jobs
New grad customer service supervisor jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong record of internship work or team leadership in a customer-facing role can matter more than a long resume. Most openings are on-site roles across Transportation & Logistics, Distribution & Wholesale, and Technology & Software, with employers like Unifi, Meijer, and marble systems hiring at this level now.
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Resource Innovations is seeking a Batching Coordinator/Customer Service and Rebate Processing Supervisor to join our growing team in Boston, MA. As a Batching Coordinator with Resource Innovations, you will play a key role and will ensure the timely delivery of billing data to our clients and payments to our customers. We are seeking mission driven and career minded individuals with previous billing or payment processing experience.
Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable.
Duties & Responsibilities:
- Creates invoices and generates data files tied to processed payments.
- Uploads invoicing reports into client systems accurately and timely.
- Ensures all applications meet program and quality standards in preparation for payment.
- Manages payment batch activities on a weekly basis.
- Supports creation and updates to various reporting templates when needed.
- Works directly with client to handle any invoicing updates or processing corrections.
- Evaluates current procedures and work with internal teams to implement improvements, further database capabilities, and streamline invoicing.
- Provides continuous improvement suggestions.
- Other duties as assigned.
Minimum Qualifications:
- A high school diploma or equivalency is required.
- 2+ years previous processing experience required.
- 2+ years previous billing and/or payment processing experience required.
- Advanced Microsoft Excel skills (pivot tables, LookUps, Index/Match, Charts/Graphs) required.
About Resource Innovations
Resource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
Compensation & Benefits
Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is:$44,800.00-$52,000.00In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.
At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes paid vacation, paid sick time, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.
Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.
The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
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Find JobsEntry Level Customer Service Supervisor Job Market
Who's Hiring
- Unifi15

- Meijer1

- marble systems1

- Dimerco Express1

- Resource Innovations1

Top Industries Hiring
- Transportation & Logistics16
- Distribution & Wholesale2
- Technology & Software1
- Banking & Financial Services1
- Consulting & Professional Services1
Entry Level Customer Service Supervisor Jobs: Frequently Asked Questions
How do I get an entry level customer service supervisor job?
Focus on customer-facing experience from internships, part-time retail or service roles, or campus leadership positions that show you can guide a team. Employers at this level look for candidates who can resolve escalations calmly, motivate peers, and follow through on process. A cover letter that names a specific team challenge you helped solve gives you a concrete edge over candidates with similar resumes.
Which companies hire entry level customer service supervisors?
Companies hiring entry level customer service supervisors right now include Unifi, Meijer, and marble systems, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a wide range of employers, including retailers, healthcare organizations, financial services firms, and logistics companies that rely on high-volume customer contact teams.
Are there remote entry level customer service supervisor jobs?
Yes, though most postings at this level still prefer on-site or hybrid arrangements so new supervisors can shadow experienced team leads. About 6% of entry level customer service supervisor openings are remote or hybrid as of November 2026, so candidates who prefer flexibility should filter specifically for those work settings when searching current listings.
Are these new grad customer service supervisor jobs?
Yes, many of the roles on this page are new grad and junior positions that welcome recent graduates and candidates with limited professional experience. A new grad friendly posting typically welcomes zero to two years of experience, counts internships or volunteer team leadership, and does not require prior supervisory titles. If you have strong interpersonal skills and some customer-facing background, you are a competitive applicant.
Which industries hire the most entry level customer service supervisors?
Entry Level customer service supervisor roles concentrate in Transportation & Logistics, Distribution & Wholesale, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate large customer contact teams that need junior supervisors to handle scheduling, coaching, and daily issue resolution without requiring years of management experience.