Entry Level Membership Concierge Jobs
New grad membership concierge jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio of hospitality or customer service work can matter more than a long resume. Most openings are on-site roles across Sports & Recreation, with employers like Life Time hiring at this level now.
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Showing 5 of 9+ Entry Level Membership Concierge jobs
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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Who's Hiring
Top Industries Hiring
- Sports & Recreation
Entry Level Membership Concierge Jobs: Frequently Asked Questions
How do I get an entry level membership concierge job?
Start by highlighting any customer-facing experience, even from part-time retail, campus jobs, or volunteer work, since entry level membership concierge roles prioritize communication skills and a service mindset over years on the job. A cover letter that speaks directly to member experience and relationship-building gives candidates a clear edge. Certifications in hospitality or customer service can also strengthen an application at this stage.
Which companies hire entry level membership concierges?
Companies hiring entry level membership concierges right now include Life Time, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from private clubs, fitness and wellness organizations, healthcare networks, and financial services firms that run member-facing programs.
Are there remote entry level membership concierge jobs?
Yes, though most openings are on-site given the member-facing nature of the role. About 0% of entry level membership concierge openings are remote or hybrid as of November 2026, with virtual roles more common in financial services and digital membership platforms than in hospitality or fitness settings.
Are these new grad membership concierge jobs?
Yes, these roles include new grad, recent graduate, and junior membership concierge positions. A posting is typically new-grad friendly when it welcomes zero to two years of experience, accepts internships or campus involvement in lieu of full-time work, or asks for a portfolio of service interactions rather than a lengthy employment history. Many employers at this level train on the job.
Which industries hire the most entry level membership concierges?
Entry Level membership concierge roles concentrate in Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on recurring member relationships and high-touch service delivery, which makes them natural starting points for candidates building experience in the field.