Customer Relationship Management Jobs in Hawaii
Customer Relationship Management jobs in Hawaii are concentrated in Honolulu, Maui County, and Hilo, where established employers like Hawaiian Airlines, First Hawaiian Bank, and Hilton Grand Vacations maintain active CRM teams across hospitality, financial services, and retail operations. Demand is consistent at every level from coordinator to senior manager, with the strongest need in customer retention strategy, CRM platform administration, and loyalty program management. Hawaii's tourism-driven economy keeps relationship-focused roles in steady demand across both corporate and resort environments. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Open roles18
Top employerBank of Hawaii
Top cityHonolulu, HI
Cities hiring8
Top industryBanking
Companies hiring5
Showing 5 of 18+ Customer Relationship Management jobs
Member Relationship Consultant
We won't show you this job again
Added 3d ago
HawaiiUSA Federal Credit Union
Member Relationship Consultant
‘Aiea, Hawaii
Added 3d ago
Relationship Banker I (Mapunapuna Branch)
We won't show you this job again
Added 1w ago
Bank of Hawaii
Relationship Banker I (Mapunapuna Branch)
Honolulu, Hawaii
Added 1w ago
Relationship Banker (Hilo Branch)
We won't show you this job again
Added 1w ago
Bank of Hawaii
Relationship Banker (Hilo Branch)
Hilo, Hawaii
Added 1w ago
Member Relationship Consultant
We won't show you this job again
Added 1w ago
HawaiiUSA Federal Credit Union
Member Relationship Consultant
Lihue, Hawaii
Added 1w ago
Member Relationship Consultant
We won't show you this job again
Added 2w ago
HawaiiUSA Federal Credit Union
Member Relationship Consultant
Honolulu, Hawaii
Added 2w ago
Added 3d ago
Member Relationship Consultant
HawaiiUSA Federal Credit Union·‘Aiea, Hawaii
Job functions:
High school diploma or GED
201-500 employees
Job Description
The Member Relationship Consultant (MRC) delivers excellent member experience by building trusting relationships, taking a consultative approach, and making relevant recommendations that meet member’s needs. The primary focus is nurturing members’ relationships and helping them on their life matters financial wellness, along with managing lending applications. This role would require teller functions as needed.
Key Responsibilities
- Represent the credit union’s values and mission in daily interactions, contributing to a positive organizational culture.
- Understand the role in sales growth and meets branch-assigned and individual goals.
- Build, develop, and expand member relationships through needs-based assessments to identify and recommend deposit, credit, and lending solutions to help members achieve their financial goals.
- Process new memberships, additional share accounts, savings services, loan requests, and loan fundings as requested by the member.
- Analyze credit and financial information for processing of loans including secured loans/ lines and other credit union products for members to ensure applicable lending policies and procedures are followed.
- Demonstrate and educate alternative channels such as online, mobile, and digital solutions.
- Leverage opportunities to cross-sell other credit union products and services that complement expressed or unexpressed needs.
- In-depth understanding of various deposit products like savings accounts, checking accounts, share certificates, and IRAs.
- Participate and help lead product knowledge and sales meetings.
- Partner with other lines of business such as residential and commercial lending and investment services to deepen member relationships.
- Assist with the opening and closing preparation of the branch.
- Seek opportunities to promote the organization and engage in the communities we serve in volunteer service hours.
- Remain current on the HawaiiUSA practices, policies, and procedures and complete all transactions with accuracy and within guidelines.
- Comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties.
- Address and resolve member concerns and discrepancies in transactions with empathy, referring complex issues to senior employee when necessary.
- Perform other duties as assigned.
Qualifications & Experience
- High School diploma or GED required
Preferred Qualifications & Experience
- Three or more years of customer service and sales experience
- NMLS (or willing to obtain within the first 12 months of employment)
- Notary Public (or willing to obtain within the first 12 months of employment)
Minimum Physical Requirements
- Sitting for prolonged periods at a desk working on a computer.
- Standing for prolonged periods of time in a stationary position.
- Walking on occasion for up to 2 hours per day.
- Reaching, bending, twisting, turning frequently.
- Lifting, pulling, pushing, and carrying up to 30 pounds on occasion.
- We'll make reasonable accommodations for qualified applicants and employees with disabilities.
Benefits and Pay
The expected pay for the Member Relationship Consultant position is $25.00 per hour.
This pay reflects the compensation we reasonably expect to offer for this role based on typical qualifications and market data. Offered pay may vary depending on the candidate’s experience, skills, and other relevant factors.
We cover 100% of employees’ single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time and our pay it forward program. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more.
About Company
HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs.
Make a difference one life at a time!
Schedule availability needed for Monday to Friday 8 AM to 5:30 PM and Saturdays 8 AM to 1:30 PM for a 5 day a week schedule.
HawaiiUSA Federal Credit Union
Member Relationship Consultant
‘Aiea, Hawaii
Added 3d ago201-500 employees
Job functions:
High school diploma or GED
Job Description
The Member Relationship Consultant (MRC) delivers excellent member experience by building trusting relationships, taking a consultative approach, and making relevant recommendations that meet member’s needs. The primary focus is nurturing members’ relationships and helping them on their life matters financial wellness, along with managing lending applications. This role would require teller functions as needed.
Key Responsibilities
- Represent the credit union’s values and mission in daily interactions, contributing to a positive organizational culture.
- Understand the role in sales growth and meets branch-assigned and individual goals.
- Build, develop, and expand member relationships through needs-based assessments to identify and recommend deposit, credit, and lending solutions to help members achieve their financial goals.
- Process new memberships, additional share accounts, savings services, loan requests, and loan fundings as requested by the member.
- Analyze credit and financial information for processing of loans including secured loans/ lines and other credit union products for members to ensure applicable lending policies and procedures are followed.
- Demonstrate and educate alternative channels such as online, mobile, and digital solutions.
- Leverage opportunities to cross-sell other credit union products and services that complement expressed or unexpressed needs.
- In-depth understanding of various deposit products like savings accounts, checking accounts, share certificates, and IRAs.
- Participate and help lead product knowledge and sales meetings.
- Partner with other lines of business such as residential and commercial lending and investment services to deepen member relationships.
- Assist with the opening and closing preparation of the branch.
- Seek opportunities to promote the organization and engage in the communities we serve in volunteer service hours.
- Remain current on the HawaiiUSA practices, policies, and procedures and complete all transactions with accuracy and within guidelines.
- Comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties.
- Address and resolve member concerns and discrepancies in transactions with empathy, referring complex issues to senior employee when necessary.
- Perform other duties as assigned.
Qualifications & Experience
- High School diploma or GED required
Preferred Qualifications & Experience
- Three or more years of customer service and sales experience
- NMLS (or willing to obtain within the first 12 months of employment)
- Notary Public (or willing to obtain within the first 12 months of employment)
Minimum Physical Requirements
- Sitting for prolonged periods at a desk working on a computer.
- Standing for prolonged periods of time in a stationary position.
- Walking on occasion for up to 2 hours per day.
- Reaching, bending, twisting, turning frequently.
- Lifting, pulling, pushing, and carrying up to 30 pounds on occasion.
- We'll make reasonable accommodations for qualified applicants and employees with disabilities.
Benefits and Pay
The expected pay for the Member Relationship Consultant position is $25.00 per hour.
This pay reflects the compensation we reasonably expect to offer for this role based on typical qualifications and market data. Offered pay may vary depending on the candidate’s experience, skills, and other relevant factors.
We cover 100% of employees’ single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time and our pay it forward program. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more.
About Company
HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs.
Make a difference one life at a time!
Schedule availability needed for Monday to Friday 8 AM to 5:30 PM and Saturdays 8 AM to 1:30 PM for a 5 day a week schedule.
See All 18 Customer Relationship Management Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsCustomer Relationship Management Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Honolulu
6 jobsLihue
3 jobsHilo
2 jobsWaipahu
2 jobs‘Aiea
2 jobsKapolei
1 jobKunia Camp
1 jobKailua-Kona
1 jobCustomer Relationship Management Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
- Bank of Hawaii11
- HawaiiUSA Federal Credit Union4
- First Onsite1
- American AgCredit1
- First Hawaiian Bank1
Top Industries Hiring
- Banking & Financial Services
What Hawaii Employers Look For
The qualifications that appear most often in customer relationship management jobs across Hawaii.
- Bachelor's degree in business, marketing, or a related field required
- Proficiency in CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Two or more years of customer-facing or account management experience
- Strong data analysis skills to interpret customer behavior and retention metrics
- Experience developing customer engagement or loyalty program strategies
- Excellent written and verbal communication skills for diverse Hawaii clientele
Customer Relationship Management Jobs in Hawaii: Frequently Asked Questions
How do you become a customer relationship management in Hawaii?
Most customer relationship management roles in Hawaii require a bachelor's degree in business administration, marketing, or communications, along with demonstrated experience managing customer accounts or CRM systems. Hawaii has no state-issued license specifically for this role. Employers in Honolulu and resort markets often prioritize candidates with Salesforce certifications or equivalent platform credentials, which can substitute for years of experience in competitive hiring pools.
Which companies hire customer relationship managements in Hawaii?
Companies currently hiring customer relationship managements in Hawaii include Bank of Hawaii, HawaiiUSA Federal Credit Union, and First Onsite, per current listings on Migrate Mate as of July 2026. Hawaii's hospitality and financial services sectors, anchored by major resort groups and regional banks, are the most consistent sources of ongoing CRM openings across the islands.
Which Hawaii cities have the most customer relationship management jobs?
Honolulu, Lihue, and Hilo have the most customer relationship management openings in Hawaii. Honolulu dominates because it is home to the state's corporate headquarters, regional bank offices, and flagship hotel operations, while Maui County and Hilo draw openings from resort management companies and healthcare networks that maintain dedicated customer experience teams.
How can I get hired as a customer relationship management in Hawaii with little or no experience?
The most realistic entry path is moving from a customer service or sales support role at a large Hawaii employer such as a resort group, regional bank, or telecom provider, where internal transfers into CRM coordinator positions are common. First Hawaiian Bank and Aloha United Way run associate-level programs that build relationship management skills on the job. Earning a Salesforce Administrator certification before applying gives candidates a measurable edge over other entry-level applicants.
Where can I find and apply to customer relationship management jobs in Hawaii?
You can find and apply to customer relationship management jobs in Hawaii on Migrate Mate, which lists current Hawaii openings across industries and experience levels. Search the available roles, identify the ones that match your background and location preference, and apply directly to the ones that fit.
See All 18 Customer Relationship Management Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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