Customer Experience Agent Jobs in Hawaii
Customer Experience Agent jobs in Hawaii are consistently active, with demand concentrated in tourism and hospitality, healthcare, financial services, and telecommunications across Honolulu, Maui, and Hilo. Major employers with an established presence in the state include Hawaiian Airlines, AlohaCare, and First Hawaiian Bank. The most in-demand specialties are omnichannel support, travel and hospitality service, and healthcare member services, with openings ranging from entry-level associate roles to senior specialists and team leads. Scan the live roles below and apply to whichever ones fit.
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We’re growing! Join our Meta Store Retail team as we bring Smart Wearables and Meta Quest mixed reality experiences to life. As a Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands-on demonstrations of cutting-edge wearable and mixed‑reality technologies. You’ll represent our client’s brand with excellence—educating customers, guiding them through transformative tech experiences, and converting demos into delighted new users.
Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and passionate about delivering world-class customer service.
- Weekly pay schedule and early wage access – get paid when you need it
- Health and wellness benefits plans
- Paid time off and holidays
- Paid training
- 401(k) with employer matching
- Referral bonus
- Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
- Opportunity to work with a growing company that actively rewards and promotes its employees
- Become the go‑to product expert! Build a deep understanding of our client’s wearable and mixed‑reality products—including accessories—and confidently articulate their features, benefits, and real-world impact to every customer
- Deliver unforgettable demos. Create immersive, hands-on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them
- Support seamless purchases. Guide customers through transactions using our client's Point of Sale (POS) system to ensure a smooth, efficient buying experience
- Drive results. Consistently meet or exceed sales goals and key performance indicators. When targets fall short, partner with the Retail Manager to build action plans that get results
- Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers
- Bring positive team energy. Arrive on time with a proactive, can-do attitude, ready to support team goals, collaborate, and contribute to a high-performance environment
- Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience
- High School Diploma or equivalent
- 2+ years of customer-facing experience in retail
- Familiar with AR/VR technology
- Extremely strong interpersonal communication - written, verbal, and on camera
- Must be results and detail-oriented
- Possess a passion for technology and innovation
- Ability to ask effective questions and be an active listener
- High level of initiative and self-motivation with a continued drive to learn
- Able to work well in a team environment
- Must have reliable transportation to get to and from work on time
- Flexible availability including weekends and holidays
- Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
- Frequently lift and carry up to 25 pounds
- Occasionally lift and carry up to 50 pounds
- Continuous hand/eye coordination and fine manipulation
Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.
Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies, please visit Privacy Policy and California Privacy Rights. #RMCPINDEED
See All 19 Customer Experience Agent Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Agent Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Customer Experience Agent Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Construction & Real Estate
- Consulting & Professional Services
- Distribution & Wholesale
- Banking & Financial Services
- Healthcare & Medical Services
What Hawaii Employers Look For
The qualifications that appear most often in customer experience agent jobs across Hawaii.
- One or more years of customer-facing service or support experience required
- Strong verbal and written communication skills in English required
- Proficiency with CRM platforms such as Salesforce or Zendesk expected
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Ability to work flexible shifts including evenings, weekends, and holidays
- Familiarity with Hawaii's multicultural customer base and local business etiquette valued
Customer Experience Agent Jobs in Hawaii: Frequently Asked Questions
How do you become a customer experience agent in Hawaii?
Most customer experience agent roles in Hawaii require no state-issued license. Employers typically look for a high school diploma or GED, strong communication skills, and prior customer-facing experience in retail, hospitality, or call center work. Hawaii's tourism-heavy economy means familiarity with hospitality service standards is a genuine advantage. Completing a customer service certificate through Honolulu Community College or Kapi'olani Community College can strengthen an application for competitive roles.
Which companies hire customer experience agents in Hawaii?
Companies currently hiring customer experience agents in Hawaii include AECOM, Highgate, and Four Seasons, per current listings on Migrate Mate as of July 2026. Hawaii's concentration of hospitality, healthcare, and financial services employers means openings are spread across both large statewide organizations and resort and hotel groups.
Which Hawaii cities have the most customer experience agent jobs?
Honolulu, Kapolei, and Maui have the most customer experience agent openings in Hawaii. Honolulu drives the largest share due to its concentration of corporate headquarters, healthcare systems, and major airlines, while Maui and Hilo reflect strong hospitality and regional healthcare demand from large resort operators and community health centers based in those areas.
Are there remote customer experience agent jobs in Hawaii?
Yes, and more than most fields. About 50% of customer experience agent openings tied to Hawaii are remote or hybrid as of July 2026, reflecting the desk-based and phone or chat-driven nature of most support roles. The positions most commonly offered remotely are inbound support, live chat, and back-office case management roles for insurance, telecommunications, and financial services employers.
How can I get hired as a customer experience agent in Hawaii with little or no experience?
The most realistic entry path is applying to associate or tier-one support roles at Hawaii's large hospitality and healthcare employers, which regularly hire candidates without prior formal experience. AlohaCare, Kaiser Permanente Hawaii, and major Waikiki resort groups run structured onboarding programs for new hires. Front desk, retail associate, and food and beverage server roles are common lateral moves that qualify as relevant experience. Earning a customer service certificate through a University of Hawaii community college campus gives entry-level candidates a concrete credential employers recognize.
Where can I find and apply to customer experience agent jobs in Hawaii?
You can find and apply to customer experience agent jobs in Hawaii on Migrate Mate, which lists current Hawaii openings updated in real time. Search the roles available, find the ones that match your experience and preferred location, and apply directly to the employers posting them.
See All 19 Customer Experience Agent Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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