Customer Retention Specialist Jobs in Arkansas
Customer Retention Specialist jobs in Arkansas are open across Little Rock, Bentonville, and Rogers and other Arkansas metros, with employers like State Farm, Dollar General, and Walmart hiring at every experience level. Find a role that fits below and apply directly.
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Requisition ID 173816
Posted 06/08/2026
Customer Development/Sales
United States
Arkansas
Rogers
Colgate-Palmolive
Travel - up to 10% of time
Hybrid
No Relocation Assistance Offered
Job Number #173816 - Rogers, Arkansas, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Customer Development Specialist, eCommerce, Walmart
About Colgate-Palmolive
Imagine a workplace where you begin and end each day with a smile. At Colgate-Palmolive, this is more than just a vision—it’s our reality.
If you envision your career filled with global interactions, stimulating discussions, and making meaningful contributions, then Colgate is the place for you. Our respected household brands, committed team members, and unwavering dedication to sustainability embody our passion for crafting a future that brings smiles to our employees, consumers, and communities alike.
As the brand with the highest household presence worldwide, we transcend physical boundaries. Our global success is rooted in a culture of continuous learning and collaboration. The pride we take in our brand fuels a work environment that encourages creative thought, supports innovation, and champions authenticity, contributing to our longstanding success. If you're driven to be part of a company that embodies its values, join us, and give your career a reason to smile—every single day with Colgate-Palmolive.
The Experience
In today’s rapidly evolving eCommerce landscape, joining the eCommerce Customer Development team at Colgate-Palmolive presents a fantastic opportunity to contribute to strategic digital growth. We are seeking a motivated eCommerce Specialist focused on supporting strategic eCommerce growth initiatives for Walmart.com (Site & App). In this role, you will assist in managing strategic and operational eCommerce activities for all of our product lines in Oral, Personal and Home Care. Reporting to the eCommerce Director, you will play a vital part in supporting the management of over $100MM in digital Net Sales.
You will be responsible for:
- Assist in implementing business strategies and supporting execution for all our brands at Walmart.com to meet digital performance targets.
- Gather and analyze data related to sales trends, customer behavior, site traffic, and other key performance indicators (KPIs) to identify omni patterns and insights.
- Create regular reports and dashboards to track and communicate eCommerce performance metrics, providing actionable insights and help assess market trends, identify opportunities, and support data-driven decision-making.
- Support the delivery of project management tasks, contributing to an environment where team members are encouraged to develop their skills.
- Communicate and collaborate across various teams to ensure superior online execution, working closely with CD, marketing, digital commerce and content teams.
Who are you
- Digital Enthusiast: Demonstrate a genuine passion for digital and data, staying updated on the latest developments in the eCommerce space to drive innovation and create impactful shopper experiences online.
- Collaborative Helper: You assist in connecting the dots to identify digital category opportunities, supporting the development of strong customer plans using insights and market knowledge.
- Team Player: You contribute to maintaining partnerships with internal cross-functional teams, supporting mutual goals and collaborative strategies.
- Curious Learner: You are curious about understanding what works and what doesn’t, supporting the team in refining customer tactics and strategies.
- Entrepreneurial Mindset: Leverage an entrepreneurial mindset to drive and manage constant change in eCommerce operations and create new opportunities for growth.
Required Qualifications
- A Bachelor’s Degree is required.
- Experience in sales, digital, commercial or adjacent roles / fields.
- Good data management and communication skills, with an ability to work collaboratively across different functions.
- A proactive, data-driven, team-oriented attitude to driving results.
- Proficiency in Microsoft Excel, Google Suite (Sheets, Slides and more).
Preferred Qualifications
- Familiarity working with Walmart data tools including Scintilla, Digital Landscapes and Supplier One, and Digital industry tools for Digital Shelf.
- Experience working in consumer product goods.
Excited about the opportunity to build your career at Colgate-Palmolive?
We invite you to apply online and join our team. Submit your application through our online portal, and be sure to include all relevant documents such as your cover letter and resume or CV. Please note that we only consider applications submitted through this process; email applications will not be accepted.
We look forward to receiving your application and potentially welcoming you to our team.
Colgate is an equal opportunity employer and you will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.
Compensation and Benefits
Salary Range $70,000.00 - $96,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
LI-Hybrid
See All 1,154+ Customer Retention Specialist Jobs in Arkansas
Find roles in Arkansas that match your experience and apply in just a few clicks.
Find JobsCustomer Retention Specialist Jobs by City in Arkansas
Where Arkansas roles are concentrated, by current openings.
Customer Retention Specialist Job Market in Arkansas
A snapshot from current Arkansas openings, updated as new roles post.
Who's Hiring
- State Farm131

- Dollar General90

- Walmart80

- McDonald's55

- Starbucks47

Top Industries Hiring
- Retail393
- Food & Beverage201
- Insurance153
- Banking & Financial Services81
- Hospitality & Tourism69
What Arkansas Employers Look For
The qualifications that appear most often in customer retention specialist jobs across Arkansas.
- 1-3 years of experience in customer success, retention, or account management roles
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Zendesk
- Demonstrated ability to analyze churn data and develop targeted re-engagement strategies
- Strong written and verbal communication skills for outreach and escalation handling
- Experience tracking and reporting on KPIs like renewal rates, NPS, and customer lifetime value
- Bachelor's degree in business, communications, marketing, or a related field preferred
Customer Retention Specialist Jobs in Arkansas: Frequently Asked Questions
How many customer retention specialist jobs are there in Arkansas?
There are 1,154+ customer retention specialist openings in Arkansas on Migrate Mate as of June 2026, with the most roles in Little Rock, Bentonville, and Rogers. New positions post regularly as employers across Arkansas hire.
How much do customer retention specialists make in Arkansas?
Customer retention specialists in Arkansas earn a median of about $37,840 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $30,150 for the lowest 10% to over $56,630 for the top 10%. Pay rises with experience, specialty, and employer.
Which Arkansas cities have the most customer retention specialist jobs?
Little Rock, Bentonville, and Rogers have the most customer retention specialist openings in Arkansas right now, with additional roles spread across smaller metros statewide.
Which companies hire customer retention specialists in Arkansas?
Employers hiring customer retention specialists in Arkansas include State Farm, Dollar General, and Walmart, based on current listings on Migrate Mate as of June 2026.
Are there remote customer retention specialist jobs in Arkansas?
Yes. About 4% of customer retention specialist openings tied to Arkansas are remote or hybrid as of June 2026. The rest are on-site roles based in Arkansas metros.
How do I apply for customer retention specialist jobs in Arkansas?
You can apply to customer retention specialist jobs in Arkansas directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Arkansas location, then apply to each one that fits.
See All 1,154+ Customer Retention Specialist Jobs in Arkansas
Find roles in Arkansas that match your experience and apply in just a few clicks.
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