Customer Service Jobs in Pennsylvania
Customer Service jobs in Pennsylvania are open across Philadelphia, Pittsburgh, and King of Prussia and other Pennsylvania metros, with employers like State Farm, AutoZone, and CVS Health hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 5,213+ Customer Service jobs
Benefits:
- Bonus based on performance
- Competitive salary
- Training & development
Role Description
The Kronenberger Insurance Agency, affiliated with State Farm, is seeking a Customer Relationship Specialist who is passionate about delivering exceptional client service. This role is ideal for someone who enjoys problem-solving, building relationships, and contributing to a collaborative, high-standards team environment.
You will receive structured training, ongoing coaching, and the autonomy to serve clients effectively — with support and guidance, not micromanagement.
Position Responsibilities
- Assist clients with policy updates, coverage questions, billing inquiries, and claims support
- Deliver proactive, solutions-focused service that strengthens long-term client relationships
- Support client retention and referral initiatives through consistent follow-up
- Identify potential coverage gaps and coordinate warm handoffs to licensed sales team members
- Maintain accurate documentation and ensure timely resolution of client requests
Qualifications
- Property & Casualty Insurance Licensed
- Highly organized, dependable, and service-oriented
- Strong verbal and written communication skills
- Effective follow-up and problem-resolution abilities
- Collaborative, team-first mindset
What We Offer
- Paid training and structured mentorship
- Supportive, growth-focused office culture
- Performance-based bonuses
- Career pathway opportunities, including advancement into sales or hybrid service/sales roles
If you want your work to be recognized and valued while building a meaningful career, we encourage you to apply.
Benefits:
- Bonus based on performance
- Competitive salary
- Training & development
Role Description
The Kronenberger Insurance Agency, affiliated with State Farm, is seeking a Customer Relationship Specialist who is passionate about delivering exceptional client service. This role is ideal for someone who enjoys problem-solving, building relationships, and contributing to a collaborative, high-standards team environment.
You will receive structured training, ongoing coaching, and the autonomy to serve clients effectively — with support and guidance, not micromanagement.
Position Responsibilities
- Assist clients with policy updates, coverage questions, billing inquiries, and claims support
- Deliver proactive, solutions-focused service that strengthens long-term client relationships
- Support client retention and referral initiatives through consistent follow-up
- Identify potential coverage gaps and coordinate warm handoffs to licensed sales team members
- Maintain accurate documentation and ensure timely resolution of client requests
Qualifications
- Property & Casualty Insurance Licensed
- Highly organized, dependable, and service-oriented
- Strong verbal and written communication skills
- Effective follow-up and problem-resolution abilities
- Collaborative, team-first mindset
What We Offer
- Paid training and structured mentorship
- Supportive, growth-focused office culture
- Performance-based bonuses
- Career pathway opportunities, including advancement into sales or hybrid service/sales roles
If you want your work to be recognized and valued while building a meaningful career, we encourage you to apply.
See All 5,213+ Customer Service Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Customer Service JobsCustomer Service Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Customer Service Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- State Farm432
- AutoZone278
- CVS Health270
- Starbucks254
- Dollar General151
Top Industries Hiring
- Retail1,086
- Healthcare & Medical Services768
- Food & Beverage627
- Insurance571
- Automotive346
What Pennsylvania Employers Look For
The qualifications that appear most often in customer service jobs across Pennsylvania.
- One or more years of customer-facing experience in a contact center or retail environment
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills across phone, email, and chat
- High school diploma or equivalent, with some roles requiring an associate or bachelor's degree
- Ability to meet average handle time and customer satisfaction score targets
- Familiarity with ticketing systems, order management tools, or helpdesk software
Customer Service Jobs in Pennsylvania: Frequently Asked Questions
How many customer service jobs are there in Pennsylvania?
There are 5,213+ customer service openings in Pennsylvania on Migrate Mate as of June 2026, with the most roles in Philadelphia, Pittsburgh, and King of Prussia. New positions post regularly as employers across Pennsylvania hire.
How much do customer services make in Pennsylvania?
Customer services in Pennsylvania earn a median of about $44,630 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $31,430 for the lowest 10% to over $63,370 for the top 10%. Pay rises with experience, specialty, and employer.
Which Pennsylvania cities have the most customer service jobs?
Philadelphia, Pittsburgh, and King of Prussia have the most customer service openings in Pennsylvania right now, with additional roles spread across smaller metros statewide.
Which companies hire customer services in Pennsylvania?
Employers hiring customer services in Pennsylvania include State Farm, AutoZone, and CVS Health, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service jobs in Pennsylvania?
Yes. About 6% of customer service openings tied to Pennsylvania are remote or hybrid as of June 2026. The rest are on-site roles based in Pennsylvania metros.
How do I apply for customer service jobs in Pennsylvania?
You can apply to customer service jobs in Pennsylvania directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Pennsylvania location, then apply to each one that fits.
See All 5,213+ Customer Service Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Customer Service Jobs