Customer Service Management Jobs in New Orleans, LA
Customer Service Management jobs in New Orleans are concentrated in the Central Business District, the French Quarter, and the Warehouse District, with strong demand across hospitality, healthcare, and retail sectors. Employers actively hiring include Deloitte, LCMC Health, and Ochsner Health. See the openings below and apply to the ones that match your experience.
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We are seeking an energetic and customer-focused Leasing Consultant to drive occupancy through effective leasing, marketing, and resident engagement for a community in New Orleans, LA. This role is heavily focused on delivering an excellent customer experience, converting prospects into residents, and supporting retention efforts.
Responsibilities
- Greet, qualify, and tour prospective residents; showcase apartment homes and community amenities
- Deliver a high level of customer service to prospects and current residents at all times
- Manage the full leasing process: applications, screenings, approvals, and lease execution
- Follow up on leads, phone inquiries, and walk-ins to maximize conversion rates
- Assist residents with questions, concerns, service requests, and lease renewals
- Maintain strong knowledge of pricing, availability, and community features
- Support and execute marketing efforts, including outreach, social media, and community events
- Assist with resident retention initiatives and community engagement activities
- Maintain accurate and organized leasing files and documentation
- Utilize property management software (e.g., RealPage) to track leads, applications, and leases
- Ensure compliance with Fair Housing regulations in all interactions
Requirements
- Previous leasing, sales, or customer service experience preferred
- Strong communication and interpersonal skills
- Proven ability to close leases and meet occupancy goals
- Outgoing personality with a customer-first mindset
- Basic knowledge of Fair Housing laws
- Experience with property management software (RealPage or similar) is a plus
- Strong organizational and follow-up skills
- Ability to work in a fast-paced, goal-oriented environment
- Knowledge of fair housing guidelines
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short/Long Term Disability
- 401K
- Paid Time Off
- Holidays
If you are ready for a company to invest in you, please apply today.
We are an equal opportunity employer!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Property management: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
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Find JobsCustomer Service Management Job Market in New Orleans
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Accounting & Auditing
- Consulting & Professional Services
- Banking & Financial Services
- Investment & Asset Management
Customer Service Management Jobs in New Orleans: Frequently Asked Questions
How do I get a customer service management job in New Orleans?
Focus your search on New Orleans' hospitality and tourism sector first, where hotels, casino resorts, and entertainment venues along Canal Street and the French Quarter hire customer service managers consistently. Healthcare systems and regional retailers in Metairie and Mid-City are also active employers. Candidates who can show experience managing teams through high-volume, event-driven periods stand out in this market.
Which companies hire customer service managements in New Orleans?
New Orleans customer service management roles are posted by Deloitte, LCMC Health, and Ochsner Health and others right now, based on current listings on Migrate Mate as of July 2026. The local market includes a mix of major hotel brands, regional healthcare networks, and retail operations with large customer-facing teams.
Are there remote customer service management jobs in New Orleans?
Yes, though availability depends heavily on the sector, since roles tied to hospitality venues, retail floors, and in-person service centers are almost always on-site. About 14% of customer service management openings tied to New Orleans are remote or hybrid as of July 2026, skewing toward roles in insurance, financial services, and technology support operations.
How can I get a customer service management job in New Orleans with little or no experience?
The most realistic entry path in New Orleans is moving up from a frontline customer service role within hospitality or healthcare, where internal promotions to team lead or shift supervisor positions are common. Large hotel groups in the Central Business District and regional hospital systems in the Medical District regularly develop supervisors from within, making an internal promotion a more direct route than applying externally for a management title from the start.
Which industries hire the most customer service managements in New Orleans?
Most customer service management openings in New Orleans sit in Healthcare & Medical Services, Accounting & Auditing, and Consulting & Professional Services, per current listings on Migrate Mate as of July 2026. New Orleans' identity as a tourism and convention hub, combined with its growing healthcare corridor, creates consistent demand for managers who can oversee large customer-facing teams in fast-paced environments.
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