Customer Service Representative Jobs in Scottsdale, AZ
Customer Service Representative jobs in Scottsdale are concentrated across the Old Town, North Scottsdale, and Kierland corridors, with strong demand in hospitality, financial services, healthcare, and retail. Employers hiring right now include Atlantic Aviation, CEMEX, and U-Haul. Find a role that fits below and apply directly.
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Showing 5 of 115+ Customer Service Representative jobs
Patient Support Representative (CSR)
At UpScript Health, we believe patients deserve access to medications through experiences that work for them. Our proprietary, best-in-class technology allows patients to participate in personal health screenings, consult with physicians, pay for prescriptions, and receive home delivery of medications. All of this is done in an easy, quick, and discrete process.
This is a chance to work in a great environment and be a part of a progressive organization dedicated to the well-being of our patients and team members.
Job Summary
UpScript is looking for engaged team members seeking a full-time career opportunity with our Patient Support Team. As a Patient Support Representative, you will respond to and facilitate positive outcomes arising from patient inquiries.
Job Description
- Responsible for providing professional customer service with patients, pharmacies, and our healthcare providers via phone calls, chats, emails, & SMS
- Process prescription orders and schedule telehealth visits in compliance with company policies and procedures.
- Escalates inquiries to supervisor or Pharmacist when extensive clinical review is needed.
- Available to work shifts which may include evenings, weekends, and public holidays
- Hybrid Schedule
Qualifications & Skills:
- Bachelor’s degree preferred
- Experience answering and problem-solving questions related to medical care and benefits information
- Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting
- Prior experience with submitting prior authorizations for prescriptions
- Ability to solve problems and encourage others in collaborative problem solving environment
- Self-directed, but also able to work well in a group
- A positive, proactive attitude, energetic, highly motivated and a self-starter
- Work ethic that is focused, accurate and highly productive
- Prior experience with Salesforce, Google Workspace, Slack, and intermediate level computer skills (multi-screen, multi-tab browser, and other communication too)
Compensation
- Competitive pay
- Paid vacation
- Company supported (50%) health and dental insurance
- Insurance begins on the 1st of the next month after you start
- 401k with 4% company match after 12 months
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Scottsdale, AZ 85254
Patient Support Representative (CSR)
At UpScript Health, we believe patients deserve access to medications through experiences that work for them. Our proprietary, best-in-class technology allows patients to participate in personal health screenings, consult with physicians, pay for prescriptions, and receive home delivery of medications. All of this is done in an easy, quick, and discrete process.
This is a chance to work in a great environment and be a part of a progressive organization dedicated to the well-being of our patients and team members.
Job Summary
UpScript is looking for engaged team members seeking a full-time career opportunity with our Patient Support Team. As a Patient Support Representative, you will respond to and facilitate positive outcomes arising from patient inquiries.
Job Description
- Responsible for providing professional customer service with patients, pharmacies, and our healthcare providers via phone calls, chats, emails, & SMS
- Process prescription orders and schedule telehealth visits in compliance with company policies and procedures.
- Escalates inquiries to supervisor or Pharmacist when extensive clinical review is needed.
- Available to work shifts which may include evenings, weekends, and public holidays
- Hybrid Schedule
Qualifications & Skills:
- Bachelor’s degree preferred
- Experience answering and problem-solving questions related to medical care and benefits information
- Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting
- Prior experience with submitting prior authorizations for prescriptions
- Ability to solve problems and encourage others in collaborative problem solving environment
- Self-directed, but also able to work well in a group
- A positive, proactive attitude, energetic, highly motivated and a self-starter
- Work ethic that is focused, accurate and highly productive
- Prior experience with Salesforce, Google Workspace, Slack, and intermediate level computer skills (multi-screen, multi-tab browser, and other communication too)
Compensation
- Competitive pay
- Paid vacation
- Company supported (50%) health and dental insurance
- Insurance begins on the 1st of the next month after you start
- 401k with 4% company match after 12 months
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Scottsdale, AZ 85254
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Find JobsCustomer Service Representative Job Market in Scottsdale
Who's Hiring
- Atlantic Aviation21
- CEMEX10
- U-Haul10
- Circle K10
- David's Bridal10
Customer Service Representative Jobs in Scottsdale: Frequently Asked Questions
How do I get a customer service representative job in Scottsdale?
Your strongest path is to target the sectors that hire most in Scottsdale: hospitality and resort operations, financial services and wealth management firms, healthcare networks, and retail. Roles cluster in North Scottsdale, the Kierland and Scottsdale Quarter area, and along the Loop 101 corridor. Candidates with experience on CRM platforms, bilingual English-Spanish skills, or backgrounds in high-end client-facing environments tend to stand out in this market.
Which companies hire customer service representatives in Scottsdale?
Companies currently hiring customer service representatives in Scottsdale include Atlantic Aviation, CEMEX, and U-Haul, per current listings on Migrate Mate as of August 2026. Scottsdale's employer mix skews toward luxury resort brands, large financial services operations, and regional healthcare systems, many of which maintain dedicated customer support teams locally.
Are there remote customer service representative jobs in Scottsdale?
Yes, customer service representative work is one of the more remote-adaptable roles, particularly for phone, chat, and account support functions. About 24% of customer service representative openings tied to Scottsdale are remote or hybrid as of August 2026, with the strongest remote concentration in financial services and insurance support roles based out of North Scottsdale offices.
How can I get a customer service representative job in Scottsdale with little or no experience?
The most realistic entry point in Scottsdale is through resort and hospitality front-desk or guest services roles, where properties like those along Scottsdale Road and in the resort corridor regularly hire entry-level candidates and provide structured training. Retail positions at Scottsdale Fashion Square and the Kierland Commons area are another accessible starting point. Demonstrating comfort with high-volume guest interactions and a professional, polished demeanor carries real weight with Scottsdale employers at the entry level.
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