Entry Level Customer Solutions Consultant Jobs
New grad customer solutions consultant jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a demonstrated ability to solve client problems can matter more than a long resume. Most openings are Technology & Software, Consulting & Professional Services, and Banking & Financial Services roles with varied on-site, remote, and hybrid settings, with employers like Molex, Bank of America, and Boston Consulting hiring at this level now.
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ABOUT THIS POSITION
The Strategic Solutions Analyst will act as a liaison between Waystar and our most strategic clients and partners. This is accomplished by handling inbound inquiries by phone and email, as well as conducting proactive analysis of assigned clients and partners. The ideal candidate understands the importance of professionalism when working with high profile clients and partners and can prioritize in order to complete tasks with the needed sense of urgency.
- Provides analytical support through the analysis and interpretation of data
- Provides overall support needs for defined set of strategic clients and partners
- Serves as an escalated point of contact for defined set of strategic clients and partners
- Provides analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resources
- Builds positive, long lasting, rapport with defined set of strategic clients and partners
- Provides industry or company knowledge and expertise as appropriate
- Identifies opportunities for improvement as it relates to how strategic clients and partners use Waystar solutions; consults on Waystar best practices
- Works cross-functionally to achieve long term solutions to strategic client and partner issues or requests
- Sometimes travels onsite to visit assigned strategic clients and partners
- Provides ongoing training to the defined set of strategic clients and partners on Waystar solutions and educates on available resources
- Acts as pro-team member and SME (Subject Matter Expert) for Waystar products and applications
- Leads strategic client and partner conference calls related to open case reports, training needs, complex account customizations and/or escalated issues
- Strives to meet and exceed Service Level Agreements between Waystar and strategic clients and partners
- Develops, prepares and analyzes reports for management review, and presents to various levels of management
- Performs miscellaneous job-related duties as assigned by Client Success leadership
- 4-year bachelor's Degree is required
- Experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
- Experience building and managing relationships, including interacting with all levels of management (both internally and client-facing)
- Exceptional client service skills
- Technically savvy with excellent troubleshooting and analytical skills
- Ability to execute and prioritize a large number of tasks in a fast-paced environment
- Working knowledge of EDI files is preferred
- Strong sense of urgency
- Proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
- Possess process and change management skills
- Ability to work independently and to participate in cross-functional teams
- Self-starter/critical thinker
- Self-accountable
- Professional, effective, and clear communication skills (written and oral)
- Strong conflict resolution skills
- You need to be focused - Waystar employees have an obsessive zeal about people and innovative solutions
- Can you make it happen? You should work efficiently and be accountable for your results
- We need your best work, always - At Waystar we work with facts and communicate clearly and respectfully
- Team Player – You need to be able to work with others towards a common purpose/goal to create strong alliances with clients, partners, and fellow employees
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ABOUT THIS POSITION
The Strategic Solutions Analyst will act as a liaison between Waystar and our most strategic clients and partners. This is accomplished by handling inbound inquiries by phone and email, as well as conducting proactive analysis of assigned clients and partners. The ideal candidate understands the importance of professionalism when working with high profile clients and partners and can prioritize in order to complete tasks with the needed sense of urgency.
- Provides analytical support through the analysis and interpretation of data
- Provides overall support needs for defined set of strategic clients and partners
- Serves as an escalated point of contact for defined set of strategic clients and partners
- Provides analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resources
- Builds positive, long lasting, rapport with defined set of strategic clients and partners
- Provides industry or company knowledge and expertise as appropriate
- Identifies opportunities for improvement as it relates to how strategic clients and partners use Waystar solutions; consults on Waystar best practices
- Works cross-functionally to achieve long term solutions to strategic client and partner issues or requests
- Sometimes travels onsite to visit assigned strategic clients and partners
- Provides ongoing training to the defined set of strategic clients and partners on Waystar solutions and educates on available resources
- Acts as pro-team member and SME (Subject Matter Expert) for Waystar products and applications
- Leads strategic client and partner conference calls related to open case reports, training needs, complex account customizations and/or escalated issues
- Strives to meet and exceed Service Level Agreements between Waystar and strategic clients and partners
- Develops, prepares and analyzes reports for management review, and presents to various levels of management
- Performs miscellaneous job-related duties as assigned by Client Success leadership
- 4-year bachelor's Degree is required
- Experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
- Experience building and managing relationships, including interacting with all levels of management (both internally and client-facing)
- Exceptional client service skills
- Technically savvy with excellent troubleshooting and analytical skills
- Ability to execute and prioritize a large number of tasks in a fast-paced environment
- Working knowledge of EDI files is preferred
- Strong sense of urgency
- Proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
- Possess process and change management skills
- Ability to work independently and to participate in cross-functional teams
- Self-starter/critical thinker
- Self-accountable
- Professional, effective, and clear communication skills (written and oral)
- Strong conflict resolution skills
- You need to be focused - Waystar employees have an obsessive zeal about people and innovative solutions
- Can you make it happen? You should work efficiently and be accountable for your results
- We need your best work, always - At Waystar we work with facts and communicate clearly and respectfully
- Team Player – You need to be able to work with others towards a common purpose/goal to create strong alliances with clients, partners, and fellow employees
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Find JobsEntry Level Customer Solutions Consultant Job Market
Who's Hiring
- Molex31
- Bank of America31
- Boston Consulting18
- TikTok17
- Databricks10
Top Industries Hiring
- Technology & Software81
- Consulting & Professional Services45
- Banking & Financial Services42
- Electronics & Hardware28
- Manufacturing24
Entry Level Customer Solutions Consultant Jobs: Frequently Asked Questions
How do I get an entry level customer solutions consultant job?
Employers hiring at this level look for candidates who can communicate clearly, listen to client needs, and think through problems methodically. Internship experience in customer success, sales support, or account management gives you a strong edge. Highlighting any hands-on project work, CRM tool familiarity, or situations where you resolved a customer issue will help your application stand out against other new grad candidates.
Which companies hire entry level customer solutions consultants?
Companies hiring entry level customer solutions consultants right now include Molex, Bank of America, and Boston Consulting, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from technology vendors, financial services firms, and business services companies that need junior consultants to support growing customer-facing teams.
Are there remote entry level customer solutions consultant jobs?
Yes, though on-site and hybrid roles remain common at the entry level. About 30% of entry level customer solutions consultant openings are remote or hybrid as of November 2026, reflecting employer preference for newer hires to build client and team relationships in person during early tenure.
Are these new grad customer solutions consultant jobs?
Yes, these listings include new grad, recent graduate, and junior customer solutions consultant roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internship or project work in place of full-time history, or explicitly invites candidates from related degree programs to apply. No prior title in the exact role is required.
Which industries hire the most entry level customer solutions consultants?
Entry Level customer solutions consultant roles concentrate in Technology & Software, Consulting & Professional Services, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive entry level hiring because they rely on dedicated consultants to onboard new clients, troubleshoot product issues, and maintain long-term accounts at scale.