Customer Success Analyst Jobs in Connecticut

About AQR Capital Management

AQR is a global investment firm built at the intersection of financial theory and practical application. We strive to deliver concrete, long-term results by looking past market noise to identify and isolate the factors that matter most, and by developing ideas that stand up to rigorous testing. By putting theory into practice, we have become a leader in alternative strategies and an innovator in traditional portfolio management since 1998.

At AQR, our employees share a common spirit of academic excellence, intellectual honesty and an unwavering commitment to seeking the truth. We're determined to know what makes financial markets tick – and we'll ask every question and challenge every assumption. We recognize and respect the power of collaboration and believe transparency and openness to new ideas leads to innovation.

About The Team

The Macro Strategies team is responsible for the research and portfolio management of AQR's entire range of strategies which focus on macro asset classes. These strategies include Managed Futures, Alternative Trends, Global Macro, Risk Parity, Commodities and Multi-Strategy portfolios, among several others.

Product specialist teams play a key role bridging AQR's portfolio management and research process to other functional areas, particularly business development. They are an integral part of initiatives to create, market and manage specific AQR products. Product specialist teams are integral to processes related to new product research and development, creating content for new and customized internal and external presentations, new account onboarding, portfolio implementation monitoring, performance analysis, and interactions with existing clients and prospects. Product specialists serve as portfolio management team representatives in interactions with the rest of the firm including portfolio implementation, trading, business development, legal, compliance, risk, operations and marketing teams. Through this collaboration, product specialist teams have in-depth knowledge of the strategies they cover and are expected to be in-house experts of their respective products.

Your Role

We are seeking an exceptionally talented individual to join AQR's macro strategies product specialist team. This role will give end-to-end exposure to the portfolio management process and continued evolution of AQR's macro strategies and will include opportunities to work with senior investment professionals across the firm. Responsibilities include:

Client communication:

• Prepare client-ready written responses to investment questions spanning a variety of topics: e.g., investment philosophy, investment process, performance, performance drivers, portfolio characteristics, etc.
• Create and help improve presentations, review materials and collateral for pitching new business
• Help organize and run analyses for RFPs

Investment monitoring and analysis:

• Analyze portfolio performance using existing tools, and contribute to the development of new monitoring tools
• Conduct custom portfolio analysis to address questions from clients or senior investment professionals
• Present portfolio analysis results to product and portfolio teams

Business monitoring:

• Help analyze business metrics and evaluate strategic priorities
• Help produce internal presentations

Sample projects:

• Analyze how and why specific components of the portfolio (markets, signals, themes) contributed to overall performance
• Potential opportunity to contribute to presentations and white papers on a broad spectrum of topics (e.g. specific products, quant concepts, market environment)

What You'll Bring

• Bachelor's degree in a business or quantitative discipline
• 0-3 years of relevant investment management experience
• Superior analytical ability with a deep understanding of investment; experience with quantitative strategies preferred
• Proficiency in Excel, PowerPoint and basic programming skills (Python and SQL) required
• Ability to communicate and position complex strategies effectively to a broad range of investors both verbally and in writing
• Entrepreneurial spirit with a demonstrated work ethic, competitiveness and tenacity required to achieve top performance

Who You Are

• Well-organized, detail-oriented; able to multi-task and keep track of various deadlines in a fast-paced, high demand environment
• Mature and thoughtful, with the ability to operate in a collaborative, team-oriented culture
• Creative, resourceful, and driven - an intelligent risk taker and someone who does not grow complacent with success
• Hard-working and eager to learn in a highly intellectual, innovative environment
• Highest level of integrity, empathy and character

Compensation

• The salary range for this role is expected to be $150,000 to $160,000. This is the range that we in good faith believe is accurate for this role at the time of this posting. We may ultimately pay more or less than the posted range, depending upon factors such as skills, experience, location, or other business and organizational needs. This wage range may also be modified in the future.

This job is also eligible for an annual discretionary bonus.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

AQR is an Equal Opportunity Employer. EEO/VET/DISABILITY