Customer Success Consultant Jobs in Georgia

Job Description

Senior Solutions Consultant – Mobile

We are Omnissa!

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.

What is the opportunity?

We are looking for an Omnissa Solutions Consultant to support the continued growth of the team with a focus on the Mobile Devices Management. You should have deep understanding of the mobile and desktop landscape. As a member of the Omnissa SC pre-sales team, we evangelize Omnissa business value and technical benefits to senior level business and technology decision makers. Our Solutions Consultants are instrumental in solution development around Digital Workspace. The Omnissa SC is a high impact, very visible and inspirational role in driving the adoption of Omnissa products and solutions in large scale Healthcare accounts as well as influencing product improvements and the new products/solutions that Omnissa brings to market.

What You’ll Do

- Engage with healthcare clients at many levels (Solution Architects, VPs, Directors of IT, and Technical Administrators); building relationships, evangelizing Omnissa solutions, and providing domain expertise to assist in closing business
- Participate in pre-sales efforts including: technical sales presentations, architecture design discussions, daring displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops
- Analyzes customer's business and technology objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs
- Craft and propose custom solutions that differentiate Omnissa software and services, and meet customer’s requirements and objectives
- Develop in-depth technical knowledge of Omnissa and domain expertise within technology subject area
- Assume the role of an advisory team leader organizing a team of domain authorities, collaborating on issues and solutions as well as collecting information on industry trends, customer requirements and competitive analysis

What You’ll Bring

- 4+ years of Technical pre-sales and/or consulting experience or equivalent industry experience
- Experience with Windows, macOS, iOS, Android, Linux, ChromeOS and rugged device management tools preferably Omnissa Workspace ONE
- Experience with server administration and configuration (ex. Windows Web Server, Active Directory and cloud directory services such as Okta and Entra ID)
- Possess a strong knowledge of Enterprise Architecture and Design
- Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
- Strong listening, reasoning and objection handling skills
- You are effective in working both independently and in a team setting
- You are a self-starter, have strong interpersonal skills along with excellent time management
- Healthcare industry experience - EMRs, Security, Administration, End User Computing
- Flexible Travel up to 50% of the time
- Strong background in Desktop Virtualization: VMware vSphere, Omnissa Horizon, Citrix; Microsoft RDS
- Have proven track record of working with mobile technologies from AirWatch, MobileIron, Microsoft and or Citrix
- Experience with configuring and deploying mobile device platforms
- Experience with Identity Access Management systems
- Experience with Microsoft desktop operating system and Windows application deployment, configuration and management
- Windows Enterprise Administration

Location: Remote

Education:

Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.

This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $149,550 - 249,250 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more.

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.