Customer Success Coordinator Internships
Customer success coordinator internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working customer success coordinators, and, at many employers, a path toward a full-time offer. Openings are concentrated across Technology & Software, with SAP, Deltek, and Oracle among the employers posting roles now.
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Showing 5 of 21+ Customer Success Coordinator Internships
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Intern - Customer Success & Services Intern
Morrisville, North Carolina, United States; New York, New York, United States; San Jose, California, United States; Vienna, Virginia, United StatesJob Summary
NetApp is the intelligent data infrastructure company, helping organizations unlock the best of data and AI. Our Customer Success and Services teams work closely with customers, partners, and internal stakeholders to maximize value, drive adoption, improve customer outcomes, and deliver exceptional experiences throughout the customer lifecycle. As a Customer Success & Services Intern, you'll contribute to strategic projects focused on customer enablement, service innovation, operational excellence, AI adoption, process improvement, and business growth. You'll gain hands-on experience working with cross-functional teams while helping develop solutions that improve both customer and employee experiences. We invest heavily in new talent because fresh perspectives help us innovate and elevate what’s possible. As an intern, you’ll be encouraged to bring forward new ideas, take ownership of meaningful work, and drive results alongside a team that succeeds together. You’ll be challenged to grow beyond your comfort zone while receiving the mentorship, resources, and feedback you need to learn and make an impact.
What You'll Do
As a Customer Success & Services Intern, you may have the opportunity to:
- Support customer success, professional services, support, and services portfolio initiatives.
- Develop training, enablement, and communication materials that help accelerate knowledge sharing and adoption.
- Conduct research and analysis to identify trends, opportunities, and areas for operational improvement.
- Create presentations, dashboards, reports, and executive-ready business updates.
- Assist with project management activities, including tracking milestones, deliverables, and stakeholder communications.
- Evaluate processes and identify opportunities to improve efficiency through automation, AI, and scalable workflows.
- Support content development for internal teams, customers, partners, and sales organizations.
- Analyze service performance metrics and recommend improvements that enhance customer outcomes.
Example Projects
Interns may work on projects such as:
- Creating AI-generated training content and enablement materials that support employee learning and technology adoption.
- Developing educational resources, videos, job aids, and communications that improve customer or employee experiences.
- Conducting competitive research and market analysis to identify trends and opportunities within the technology services landscape.
- Building dashboards, reports, and business reviews that provide visibility into customer success and service performance metrics.
- Documenting business processes, workflows, and operating models to improve consistency and scalability.
- Identifying opportunities to leverage AI and automation to streamline operational processes and improve business outcomes.
- Supporting strategic programs through project management, stakeholder engagement, reporting, and process optimization.
Additional Details
Job Posting Information: This is a pipeline position that will be opened on a recurring basis and used to fill opportunities aligned with the required skill sets. All resumes will be carefully reviewed; however, because hiring timelines may vary by team, there may be a delay in our response.
Program Dates: This is a 10 to 12-week internship, with anticipated start dates in May or June 2027. Recruiting will continue as individual teams identify candidates whose skills and interests align with their opportunities.
What You'll Bring
- Must be enrolled in an educational or professional program through Summer 2027 or later, with an anticipated graduation date within 12 to 24 months following completion of the internship.
- Pursuing a bachelor’s or master’s degree in Business, Communications, Customer Experience, Marketing, Information Systems, Data Analytics, Computer Science, Engineering, or a related field.
- Strong communication, analytical, and problem-solving skills, with the ability to turn information into clear insights and recommendations.
- Ability to stay organized, take initiative, and collaborate effectively in a fast-paced environment.
- Working knowledge of Microsoft Excel and PowerPoint.
- Interest in customer success, technical support, professional services, operations, enablement, or service delivery.
- Curiosity about emerging technologies, including AI, automation, data visualization, and digital tools, and how they can improve the customer experience.
- Experience gained through coursework, projects, internships, employment, student organizations, athletics, or community involvement is welcomed.
Compensation:
Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Intern - Customer Success & Services Intern
Morrisville, North Carolina, United States; New York, New York, United States; San Jose, California, United States; Vienna, Virginia, United StatesJob Summary
NetApp is the intelligent data infrastructure company, helping organizations unlock the best of data and AI. Our Customer Success and Services teams work closely with customers, partners, and internal stakeholders to maximize value, drive adoption, improve customer outcomes, and deliver exceptional experiences throughout the customer lifecycle. As a Customer Success & Services Intern, you'll contribute to strategic projects focused on customer enablement, service innovation, operational excellence, AI adoption, process improvement, and business growth. You'll gain hands-on experience working with cross-functional teams while helping develop solutions that improve both customer and employee experiences. We invest heavily in new talent because fresh perspectives help us innovate and elevate what’s possible. As an intern, you’ll be encouraged to bring forward new ideas, take ownership of meaningful work, and drive results alongside a team that succeeds together. You’ll be challenged to grow beyond your comfort zone while receiving the mentorship, resources, and feedback you need to learn and make an impact.
What You'll Do
As a Customer Success & Services Intern, you may have the opportunity to:
- Support customer success, professional services, support, and services portfolio initiatives.
- Develop training, enablement, and communication materials that help accelerate knowledge sharing and adoption.
- Conduct research and analysis to identify trends, opportunities, and areas for operational improvement.
- Create presentations, dashboards, reports, and executive-ready business updates.
- Assist with project management activities, including tracking milestones, deliverables, and stakeholder communications.
- Evaluate processes and identify opportunities to improve efficiency through automation, AI, and scalable workflows.
- Support content development for internal teams, customers, partners, and sales organizations.
- Analyze service performance metrics and recommend improvements that enhance customer outcomes.
Example Projects
Interns may work on projects such as:
- Creating AI-generated training content and enablement materials that support employee learning and technology adoption.
- Developing educational resources, videos, job aids, and communications that improve customer or employee experiences.
- Conducting competitive research and market analysis to identify trends and opportunities within the technology services landscape.
- Building dashboards, reports, and business reviews that provide visibility into customer success and service performance metrics.
- Documenting business processes, workflows, and operating models to improve consistency and scalability.
- Identifying opportunities to leverage AI and automation to streamline operational processes and improve business outcomes.
- Supporting strategic programs through project management, stakeholder engagement, reporting, and process optimization.
Additional Details
Job Posting Information: This is a pipeline position that will be opened on a recurring basis and used to fill opportunities aligned with the required skill sets. All resumes will be carefully reviewed; however, because hiring timelines may vary by team, there may be a delay in our response.
Program Dates: This is a 10 to 12-week internship, with anticipated start dates in May or June 2027. Recruiting will continue as individual teams identify candidates whose skills and interests align with their opportunities.
What You'll Bring
- Must be enrolled in an educational or professional program through Summer 2027 or later, with an anticipated graduation date within 12 to 24 months following completion of the internship.
- Pursuing a bachelor’s or master’s degree in Business, Communications, Customer Experience, Marketing, Information Systems, Data Analytics, Computer Science, Engineering, or a related field.
- Strong communication, analytical, and problem-solving skills, with the ability to turn information into clear insights and recommendations.
- Ability to stay organized, take initiative, and collaborate effectively in a fast-paced environment.
- Working knowledge of Microsoft Excel and PowerPoint.
- Interest in customer success, technical support, professional services, operations, enablement, or service delivery.
- Curiosity about emerging technologies, including AI, automation, data visualization, and digital tools, and how they can improve the customer experience.
- Experience gained through coursework, projects, internships, employment, student organizations, athletics, or community involvement is welcomed.
Compensation:
Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Customer Success Coordinator Internship Market
Who's Hiring
Top Industries Hiring
- Technology & Software
Tips for Your Customer Success Coordinator Internship Search
Apply earlier than you think necessary
Large employers close their summer customer success coordinator intern cohorts as early as October or November the year before. Smaller companies and co-op programs post closer to start dates. Check listings consistently from early fall onward so you don't miss structured programs that fill before spring semester begins.
Build a project portfolio before you apply
Intern hiring teams for customer success coordinator roles have no long work history to review, so they look for documented proof of relevant skill. Create two or three complete projects, such as a customer onboarding process write-up, a churn analysis, or a client scenario case study, and make them easy to share via a link or PDF when you apply.
Work your campus network alongside direct applications
Campus career fairs surface structured intern programs tied to your university, and recruiters there often move faster for students they meet in person. Your professors and career center staff frequently know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts at the same time widens the pool you reach.
Practice the customer success coordinator interview format out loud
Customer success coordinator intern screens often include a situational or behavioral conversation where you walk through how you'd handle a client problem or escalation. Practice answering these out loud before your first interview, explaining your reasoning step by step, since interviewers weigh how you think through a scenario as much as the answer you land on.
Target structured rotational and cohort programs early
Larger companies in technology, software, and financial services run cohort-based customer success intern programs designed to train people new to the field. These programs recruit on early timelines and fill fast. Identify the ones that fit your background and location, then apply in the first wave rather than waiting until the posting has been live for weeks.
Set your work-type filter before you start
On-site roles are 17% of the customer success coordinator internships listed here. Decide whether you can relocate or commute before you search, then filter by work type and location so you're only reviewing roles you can actually take. Sorting through listings that don't fit your situation costs time you could spend on strong applications.
Customer Success Coordinator Internships: Frequently Asked Questions
How do I get a customer success coordinator internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. For customer success coordinator candidates, the concrete artifact that gives recruiters something to assess is a documented case study, client scenario write-up, or process improvement project showing how you resolved a problem. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a customer success coordinator internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. For customer success coordinator interns, what actually drives it is consistent performance on real client work, available headcount on the team, and understanding when return-offer decisions are made so you can ask the right questions early. Position yourself well, but keep applying to other opportunities rather than counting on one outcome.
When should I apply for customer success coordinator internships?
Earlier than most candidates expect. Large employers recruit summer interns the preceding fall, often closing cohorts before spring semester starts. Smaller companies and co-op programs post closer to their start dates, so openings appear year-round. Checking listings consistently from early fall through spring gives you the widest window and the best chance of catching roles before they fill.
Are customer success coordinator internships paid?
Most professional customer success coordinator internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer discloses it. If a posting does not include pay information, that detail typically comes up during the recruiter screen, so it's reasonable to ask early in the process.
What should a customer success coordinator internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that show the tools you used and link to the work where possible, such as a case study, a customer journey map, or a process analysis write-up. Add relevant coursework in business, communications, or data analysis. Keep the resume to one page, since intern hiring teams scan quickly and reward clarity over length.
Are there remote customer success coordinator internships?
Yes. Remote and hybrid roles make up 83% of the customer success coordinator internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from across the country, so apply early once you decide what works for your situation. Use the work-type filter to see only the format you can commit to before you start.
Can international students get customer success coordinator internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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