Customer Success Internships
Customer success internships give university students, recent graduates, and early-career switchers hands-on project experience working directly with clients, mentorship from working customer success managers, and, at many employers, a path toward a full-time offer. Openings are concentrated across Technology & Software, with SAP, Deltek, and Oracle among the employers posting roles now.
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You’ll learn from mentors, work alongside industry professionals, and build your optical engineering and communication skills through hands-on projects. Along the way, you’ll contribute tutorials, example models, and support resources that customers can put to use.
This is a full-time, three-month internship (40 hours per week), with a start date as early as May 2027. The internship can be remote.
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Help turn optical engineering know-how into practical resources for customers. Your projects will include:
- Creating Knowledge Articles, training tutorials, and learning materials that make technical concepts easier to understand
- Building example models and technical examples that help customers put concepts into practice
- Exploring how AI-driven workflows and reusable skills could help us create content more efficiently and share technical knowledge more effectively, where appropriate
- Improving existing support materials and libraries to keep customer resources useful and up to date
What you’ll bring:
- At least one semester of academic or professional experience modeling, analyzing, and designing optical systems using commercial design software
- At least one semester of experience with CODE V, LightTools, LucidShape, or RSoft Photonic Device Tools
- A solid understanding of optical science fundamentals
- Excellent written and verbal communication skills
- Ability to explain technical information clearly to colleagues and customers
- Ability to manage multiple projects and work both independently and as part of a team
- Currently pursuing a bachelor’s, master’s, or doctoral degree in Optics, Optical Sciences, or a related technical discipline
Helpful extras—not requirements. Experience in any of these areas is a plus:
- Writing CODE V Macro-PLUS macros
- Writing LightTools COM macros
- MATLAB or Python
- Video production
- Microsoft COM programming
- Microsoft Visual Studio
- Other procedural or object-oriented programming languages
The level of role will be based on applicable experience, education and skills; most offers will be between the minimum and midpoint of the salary range listed below.
California, Pasadena, Sacramento Pay Range MIN $37.10 to MAX $39.95
Note, for other locations, pay ranges vary by region.
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
You’ll learn from mentors, work alongside industry professionals, and build your optical engineering and communication skills through hands-on projects. Along the way, you’ll contribute tutorials, example models, and support resources that customers can put to use.
This is a full-time, three-month internship (40 hours per week), with a start date as early as May 2027. The internship can be remote.
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Help turn optical engineering know-how into practical resources for customers. Your projects will include:
- Creating Knowledge Articles, training tutorials, and learning materials that make technical concepts easier to understand
- Building example models and technical examples that help customers put concepts into practice
- Exploring how AI-driven workflows and reusable skills could help us create content more efficiently and share technical knowledge more effectively, where appropriate
- Improving existing support materials and libraries to keep customer resources useful and up to date
What you’ll bring:
- At least one semester of academic or professional experience modeling, analyzing, and designing optical systems using commercial design software
- At least one semester of experience with CODE V, LightTools, LucidShape, or RSoft Photonic Device Tools
- A solid understanding of optical science fundamentals
- Excellent written and verbal communication skills
- Ability to explain technical information clearly to colleagues and customers
- Ability to manage multiple projects and work both independently and as part of a team
- Currently pursuing a bachelor’s, master’s, or doctoral degree in Optics, Optical Sciences, or a related technical discipline
Helpful extras—not requirements. Experience in any of these areas is a plus:
- Writing CODE V Macro-PLUS macros
- Writing LightTools COM macros
- MATLAB or Python
- Video production
- Microsoft COM programming
- Microsoft Visual Studio
- Other procedural or object-oriented programming languages
The level of role will be based on applicable experience, education and skills; most offers will be between the minimum and midpoint of the salary range listed below.
California, Pasadena, Sacramento Pay Range MIN $37.10 to MAX $39.95
Note, for other locations, pay ranges vary by region.
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Customer Success Internship Market
Who's Hiring
Top Industries Hiring
- Technology & Software
Tips for Your Customer Success Internship Search
Apply earlier than you think necessary
Large employers close summer customer success intern cohorts in the fall, months before the program starts. Smaller companies and co-op programs post closer to their start dates. Set a recurring reminder to check listings throughout the year rather than waiting for a single recruiting window.
Build a portfolio before you need one
Hiring teams for customer success internships have no work history to evaluate, so give them something else. Document two or three projects, each showing a real client or user problem, the tools you used (CRM platforms, spreadsheet models, survey tools), and what you delivered. A linked case study or analysis is more persuasive than a list of coursework.
Work your campus network and apply directly at the same time
Career fairs surface structured programs tied to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Apply directly to companies running smaller cohorts at the same time, since those roles rarely appear at campus events and fill through their own hiring pages.
Practice the actual customer success intern screen out loud
Customer success intern interviews typically involve a scenario where you walk through how you would handle a client escalation, diagnose low product adoption, or build a simple success plan. Practice talking through your reasoning out loud before the interview, since interviewers weigh how you think through the problem as much as the answer you land on.
Target structured customer success programs at larger companies
Many large employers run cohort-based customer success development programs designed to train people new to the field. These programs recruit early, fill in the first application wave, and offer more structured mentorship than ad hoc intern roles. Identify the ones that match your background and apply before they close.
Set your work-type filter before you start
On-site roles are 18% of the customer success internships listed here. Decide what you can realistically commit to before you start applying, then filter by location and work type so you are not spending time on roles you cannot accept.
Customer Success Internships: Frequently Asked Questions
How do I get a customer success internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. For customer success candidates, a documented case study or portfolio showing how you diagnosed a client problem and proposed a solution gives recruiters something concrete to assess. Combine direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a customer success internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What drives it most is performance on real client work, whether the team has headcount opening at the time your internship ends, and how early you signal interest in returning. Position yourself by delivering measurable results during the internship without counting on an offer as a given.
When should I apply for customer success internships?
Earlier than most expect. Large employers recruit summer cohorts the preceding fall, often closing applications before winter. Smaller companies and co-op programs post closer to start dates, so openings appear year-round. Checking listings regularly rather than waiting for a single "internship season" means you catch roles at both ends of that cycle.
Are customer success internships paid?
Most professional customer success internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer chooses to disclose it. Unpaid arrangements exist but are far less common at established companies running structured intern programs.
What should a customer success internship resume include?
Lead with projects, not work history. Document two or three complete projects with the tools you used and links to the deliverables, whether that is a case study, a customer journey map, a churn analysis, or a client onboarding playbook you built. Add relevant coursework and keep the whole thing to one page.
Are there remote customer success internships?
Yes. Remote and hybrid roles make up 82% of the customer success internship listings here, with the rest on-site. Remote cohorts fill fast, so apply early and filter by work type to see them before they close.
Can international students get customer success internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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